Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
411 reviews
5 stars
373
4 stars
7
3 stars2
2 stars6
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Mahdia, Raul, and Vishal, received numerous praises for their friendly, helpful, and professional service.
Product Quality
While many customers appreciated the selection and quality of glasses, there were complaints about issues with lens quality and frame defects.
Efficiency
Customers frequently noted the quick service and efficiency in processing orders and adjustments, with many receiving their glasses within a short time.
Mixed Experiences
Some customers reported negative experiences, particularly with online orders and returns, indicating inconsistency in service quality.
- PMPalakshi More2 days ago5.0I really loved my experience in Lenscraft, I was very insecure with my choice and my lens type. But, they made sure I selected the best of best glasses and that too in a good price. Special shoutout to Mahdia, mam I just want to say your guidance was very very helpful, thankyou so much!
- KAKhadra AbdulkarimJan 5, 20265.0Amazing service from Mahdia all around. She was very kind and polite and helped fix my glasses. 10/10
- CSClaude SchryerDec 28, 20255.0I had a good experience at the Rideau store with a knowledgeable optician, Alysson, who gave good advice and was patient with my indecision. :-) I benefitted from the 30 day satisfaction policy. Lenscrafter prices can be high but their support policies make up for it and overall they provide good and consistent service, hence my positive review.
- AGAlice GasarabweDec 12, 20255.0Love the shop and Mahdia was such a great help! So nice, I will definitely recommend the place
- JLJeff LidstoneNov 25, 20255.0Fantastic service. Friendly and thorough and professional . When my frames arrived there was a small scratch on the arm of the frame and without hesitation or having to ask they offered to replace them. They took time to ensure everything was perfect. They have the best selection of frames of any eyeglass store that I’ve experienced.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters provide at the Rideau Centre location?
LensCrafters offers comprehensive eye exams, premium lens solutions including options like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
What designer eyewear brands can I find at this LensCrafters location?
You can find designer brands such as Prada, Burberry, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more at this LensCrafters store.
Does LensCrafters accept insurance, and which providers do they direct bill?
LensCrafters direct bills to most insurance including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada, and many others. All prescriptions are welcome.
What are the operating hours for LensCrafters at 50 Rideau St?
LensCrafters is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
How can I schedule an eye exam appointment at LensCrafters Rideau Centre?
You can schedule an eye exam by visiting their online reservation link at https://www.lenscrafters.ca/ScheduleExamView and selecting the Rideau Centre location.
Does LensCrafters offer in-store pickup for eyewear products?
Yes, LensCrafters offers in-store pickup services at this location.
What payment methods are accepted at LensCrafters Rideau Centre?
LensCrafters accepts American Express, cash, check, Discover, MasterCard, and Visa payments.
Is the LensCrafters store at Rideau Centre wheelchair accessible?
Yes, this LensCrafters location has a wheelchair accessible entrance for customer convenience.
What are some nearby places of interest around LensCrafters at Rideau Centre?
Nearby places include Roots, Indigo bookstore, Tiffany & Co., and Subway sandwich shop, which you might visit before or after your appointment at LensCrafters.
How can I use nearby transit options to reach LensCrafters at Rideau Centre?
The OC Transpo-RIDEAU B bus station is close to LensCrafters, providing convenient public transportation access to the store.