For Eyes By Clearly

4.5
460 reviews

About

OptometrySunglasses Store
At For Eyes by Clearly Ottawa, ON , our associates are experts in helping you find the right pair of prescription eyeglasses, sunglasses, or contact lenses, with great pricing. Our Independent Doctors of Optometry perform comprehensive eye exams to determine your prescription so that you will have the best possible vision with your new pair of glasses. We offer 100% satisfaction guarantee on our products. As a customer, you receive free lifelong adjustments to your glasses purchased. We bring a wide selection of top designer brands such as Ray-Ban, Michael Kors, Vogue, Armani Exchange, and more. We accept most insurance plans for vision, such as Blue Cross, Equitable Life of Canada, Greenshield, Manulife, Sun Life Insurance and more. Your eyecare is our top priority!

Location

For Eyes By Clearly
50 Rideau Street, Ottawa, ON
K1N 9J7, Canada

Hours

Reviews

4.5
460 reviews
5 stars
389
4 stars
7
3 stars
7
2 stars
14
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Vishal and Yassine received numerous compliments for their helpfulness and professionalism, providing excellent service to customers.

Product Quality

Customers praised the quality of glasses and the effective adjustments made by staff, ensuring a good fit.

Communication Issues

Several reviews highlighted poor communication regarding order delays and customer service responsiveness.

Staff Attitude

While many staff members were described as friendly and accommodating, there were complaints about a rude receptionist and inconsistent service experiences.

Store Experience

The store environment was generally described as pleasant and welcoming, although some customers noted issues with wait times and staffing.
  • PB
    Peter Bui
    Nov 16, 2025
    4.0
    Great customer service from yug Rozhin on the sale side, but initially went there for and eye exam but was told to go they dont do eye exams and go to Bailey Nelson to get the exe exam witch was a bit inconvenient but still worked out but realized clearly does in fact do eye exams as i looked online and I would've gotten a 20 dollar credit for my glass and could've done everything in one store...but all worked out in the end I guess
  • SD
    Shelby Day
    Nov 13, 2025
    2.0
    updated review: we all know paul eros is great! unfortunately the salesman made me feel very uncomfortable and just constantly pushed for me to get the most expensive type of lenses. had to lie just so i could leave and escape the madness!!! feeling too scared to come back for the eye exam but paul is worth it so idk but not planning to spend any more money here. side note the opticians hours are beyond brutal and doesn’t make me feel valued
  • RR
    Raj Rao
    Nov 12, 2025
    5.0
    I had an excellent experience at the store with Sarah! She was very friendly and patient while helping me pick out the perfect pair of glasses. She showed me several options, gave honest suggestions, and made the whole process easy and enjoyable. Thank you, Sarah, for your amazing help and kindness!
  • AH
    Ahmad Hammoud
    Nov 11, 2025
    1.0
    Avoid this place at all costs. They never answer their phone, so don’t expect any help finding them. Good luck locating their shop inside Rideau Centre—it’s not even listed in the mall directory. After wasting your time trying to track them down, if you arrive even slightly late, they’ll hide behind their strict “10-minute late” policy instead of acknowledging their own lack of accessibility and communication. Terrible experience from start to finish.
  • AC
    Ahlam Derbal (Camellia)
    Nov 7, 2025
    1.0
    Last time when i went there, the lady was super nice, she helped me chose my frame, Today, i went , i had questions to ask, i told her i”that i had a question, she just stood there, not only she didn’t answer after i called for her few times she was waiting for me to get to her though i had questions about the frames on the wall(i cant point to them from where she was sitting), but the way she answered wasn’t nice And then my husband called for her second time, she was worse, just there speaking to her colleague not answering untill calling for her soo many times

Frequently Asked Questions About For Eyes By Clearly

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.