Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers SmartCentres Ottawa South, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Ottawa, ON store or visit us in store to see the range.
Location
Hours
Reviews
4.9
158 reviews
5 stars
151
4 stars
5
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and helpful staff, highlighting their willingness to assist and provide detailed explanations.
Affordability
Many reviews noted the competitive pricing, with several customers mentioning prices being significantly lower than other stores.
Efficiency
Customers appreciated the quick and efficient service, including minimal wait times and streamlined processes for eye exams and glasses fitting.
Product Selection
The business offers a wide variety of glasses and lenses, with many customers expressing satisfaction with the selection available.
Overall Experience
Overall, customers reported positive experiences, often mentioning their intention to return and recommend the store to others.
- SDS. D.Nov 17, 20255.0Great service and overall care by staff and optometrist. I’m very pleased.
- JAJoe Abou-RjeiliNov 12, 20255.0I would like to thank Lilian for her great service and helping me with all my questions and concerns. She never rushed me and I had a lot of questions. Took me step by step. You can tell she is very knowledgeable and truly loves what she does. I’m glad my Girlfriend recommended the south keys location. I will definitely be back soon to buy some more glasses. I will be recommending Lilian to my daughter and friends Keep up the great work and see you soon 😀🤩
- LSLisa SadlerNov 10, 20255.0This location has patient and helpful staff with great followup. Lillian, in particular, is amazing.
- AGAndrea GhattasNov 5, 20255.0Great collection of glasses and customer service!!
- WCWilliam CoveOct 21, 20255.0I popped into Specsavers for the first time midday on 20 October and was very impressed by the quality of their customer service. There was minimal wait time and the associate I dealt with (I don't recall their name unfortunately) was very polite, informed and helpful. It didn't take long at all for her to get me fitted with new frames, select the appropriate lenses, take care of the insurance and get me back out the door and on with my day. If the quality of the glasses once delivered matches the quality of the customer service experience on the front end I will have a new go-to place for my vision needs!
Frequently Asked Questions About Specsavers SmartCentres Ottawa South
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What are the operating hours of Specsavers SmartCentres Ottawa South?
We are open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
How much does a comprehensive eye exam cost at Specsavers?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no extra charge. For patients aged 65 or over, exams are covered by the provincial health care plan with no out-of-pocket expense for eligible patients.
How can I book an eye exam at Specsavers SmartCentres Ottawa South?
You can book your eye exam online through our website by selecting the store and clicking ‘book appointment’. Alternatively, you can call us or visit the store in person to book your appointment.
Can I return or amend my glasses purchase?
Yes, if you have any concerns within three months of purchase, you can amend or return your glasses. Just visit the store and we'll assist you as part of our no worries, no fuss guarantee.
Are there services available for glass adjustments or repairs?
Yes, if you experience any discomfort or issues with your glasses, you can drop by and we will see if we can adjust or repair them in-store for you.
What COVID-19 safety measures does Specsavers have in place?
We follow all provincial government advice to keep the community COVID safe. Please follow the latest government guidelines when you visit.
What brands of eyewear does Specsavers SmartCentres Ottawa South carry?
We offer a wide range of designer brands including HUGO, Converse, Timberland, Tommy Hilfiger, adidas, Marc Jacobs, and many more.
Which nearby public transportation can I use to get to Specsavers SmartCentres Ottawa South?
You can use Greenboro Station, which serves as both a train and bus station, located nearby to help you reach our store conveniently.
Are there any dining options near Specsavers SmartCentres Ottawa South?
Yes, nearby you can find restaurants like Thai Express, Mucho Burrito, Wine Rack, and McDonald's where you can enjoy a meal before or after your visit.
What other stores or services are located near Specsavers SmartCentres Ottawa South for convenient shopping?
Nearby shopping options include GAP OUTLET for clothing, Bulk Barn for groceries, Globo Shoes, and Staples for office supplies. This makes it convenient to combine your eyecare visit with other errands.