Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers SmartCentres Ottawa South, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Ottawa, ON store or visit us in store to see the range.
Location
Hours
Reviews
4.9
180 reviews
5 stars
171
4 stars
7
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable throughout their experience.
Product Selection
While many customers appreciated the variety of frames available, some noted that the selection could be wider.
Affordability
Numerous reviews highlighted the competitive pricing and value for money, with many stating prices were significantly lower than competitors.
Professionalism
The optometrists and staff were frequently described as professional and thorough, providing detailed explanations and attentive care.
- ISInes Silabing3 days ago5.0I totally recommend this place. Affordable prices, caring agents. No hiden fees. And my second pair for free is just amazing!
- DPDjivens Perrique6 days ago5.0Great experience at Specsavers! Fathia helped me and she was amazing. She was funny, we talked and laughed, and she made the whole experience really enjoyable. Excellent customer service — highly recommend!
- ABA BJan 6, 20265.0Amazing service provided by Fathia. I love my glasses and I've enjoyed dealing with all the employees of the store. Very highly recommend this place and especially incredible Fathia!
- MLMarianne LJan 6, 20265.0My experience at South Keys Specsavers was the greatest! I walked in and was welcomed by Fathia. Who, by the way is awesome! She shared with me the promotion and the variety of glasses they have, which are endless and gave me the time with no pressure to look. The next steps were easy with sharing my prescription, insurance information with direct billing and measuring my P.D. I look forward to returning for future services.
- MAmartha ahmadiJan 2, 20265.0Fathia and Bhavishya were wonderful to work with. Super patient with me and so helpful in picking out frames. They were so personable, professional, and made the whole process fun:)
Frequently Asked Questions About Specsavers SmartCentres Ottawa South
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What are the operating hours of Specsavers SmartCentres Ottawa South?
We are open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
How much does a comprehensive eye exam cost at Specsavers?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no extra charge. For patients aged 65 or over, exams are covered by the provincial health care plan with no out-of-pocket expense for eligible patients.
How can I book an eye exam at Specsavers SmartCentres Ottawa South?
You can book your eye exam online through our website by selecting the store and clicking ‘book appointment’. Alternatively, you can call us or visit the store in person to book your appointment.
Can I return or amend my glasses purchase?
Yes, if you have any concerns within three months of purchase, you can amend or return your glasses. Just visit the store and we'll assist you as part of our no worries, no fuss guarantee.
Are there services available for glass adjustments or repairs?
Yes, if you experience any discomfort or issues with your glasses, you can drop by and we will see if we can adjust or repair them in-store for you.
What COVID-19 safety measures does Specsavers have in place?
We follow all provincial government advice to keep the community COVID safe. Please follow the latest government guidelines when you visit.
What brands of eyewear does Specsavers SmartCentres Ottawa South carry?
We offer a wide range of designer brands including HUGO, Converse, Timberland, Tommy Hilfiger, adidas, Marc Jacobs, and many more.
Which nearby public transportation can I use to get to Specsavers SmartCentres Ottawa South?
You can use Greenboro Station, which serves as both a train and bus station, located nearby to help you reach our store conveniently.
Are there any dining options near Specsavers SmartCentres Ottawa South?
Yes, nearby you can find restaurants like Thai Express, Mucho Burrito, Wine Rack, and McDonald's where you can enjoy a meal before or after your visit.
What other stores or services are located near Specsavers SmartCentres Ottawa South for convenient shopping?
Nearby shopping options include GAP OUTLET for clothing, Bulk Barn for groceries, Globo Shoes, and Staples for office supplies. This makes it convenient to combine your eyecare visit with other errands.