Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Billings Bridge, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Ottawa, ON store or visit us in store to see the range.
Location
Hours
Reviews
4.8
296 reviews
5 stars
275
4 stars
11
3 stars2
2 stars2
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, particularly highlighting individuals like Pablo, Lillian, and Hermann for their exceptional service.
Quality of Care
Many reviews noted the thoroughness and professionalism of the eye exams, with specific mention of Dr. Nagra and other optometrists providing clear explanations and attentive care.
Pricing and Promotions
The business received positive feedback for its competitive pricing and promotional offers, with several customers expressing satisfaction with the value of purchasing multiple pairs of glasses.
Product Selection
While many customers appreciated the variety of frames available, some expressed disappointment with the limited color options, indicating a need for a broader selection.
Overall Experience
Most customers reported a smooth and enjoyable experience from appointment booking to purchasing glasses, with many stating they would return for future needs.
- MMMary McEwen5 days ago5.0Go here if you want great friendly knowledgeable staff. No pushy behavior at all. Just allowed us to browse at our leisure and then when we had questions they were more than happy to help out! Even when asked for their opinion they didn't make me feel that it was all about the sale. But about the customer being treated with respect. Will definitely recommend your team Mary McEwen Ps will add photos once I pick them up!
- YWyan wangNov 17, 20255.0I recently visited the store to get a new pair of glasses, and I was extremely impressed with the service I received. Bob was incredibly friendly, patient, and professional throughout the entire process. He took the time to understand my needs, explained all the options clearly, and helped me choose the perfect pair of glasses. His warm attitude and attentive service made the experience truly enjoyable. Thank you, Bob, for your excellent service! I highly recommend him to anyone looking for a great eyewear shopping experience.
- MLMarie LadigueNov 15, 20255.0Très bon expérience au magasin de Billing Bridge. Grand choix de lunettes de vue et de soleil. Hermann est très professionnel et je suis très contente d’avoir eu un service en Français. Les prix sont également très compétitifs. Je recommande!
- NCNathalie CôtéOct 31, 20255.0Great price, 2 pairs on promo. Staff were excellent. Eye exam available on site by appointment. Definitely coming back for my next pairs.
- JSJohn SoameOct 27, 20252.0No enough colors of frames , 98% were dull and boring .
Frequently Asked Questions About Specsavers Billings Bridge
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What are the opening hours of Specsavers Billings Bridge?
Specsavers Billings Bridge is open Monday to Friday from 9:30 AM to 8:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM, with special holiday hours.
How much does an eye exam cost at Specsavers Billings Bridge?
Comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. Seniors 65 or older may have exams covered by provincial health care if eligible.
How can I book an eye exam at Specsavers Billings Bridge?
You can book an eye exam online through their website, by calling the store, or by visiting in person to schedule an appointment.
Can I return or amend my glasses purchase?
Yes, Specsavers Billings Bridge offers a no worries, no fuss guarantee allowing you to amend or return glasses within three months of purchase if you have any concerns.
Does Specsavers Billings Bridge provide glasses adjustments or repairs?
Yes, if you experience any discomfort or issues with your glasses, you can visit the store for in-person adjustments or repairs.
What COVID-19 safety measures does Specsavers Billings Bridge have in place?
They follow all provincial government advice to maintain a COVID safe environment and ask visitors to follow the latest government guidelines during their visit.
What types of eyewear products does Specsavers Billings Bridge offer?
They offer glasses, sunglasses, spectacles, prescription sunglasses, and various lens options including progressive, bifocal, transition, reactions, and polarising lenses.
Which brands can customers find at Specsavers Billings Bridge?
Customers can find brands such as Converse, Marvel, Timberland, Tommy Hilfiger, adidas, Levi's, Marc Jacobs, and many others at the store.
What nearby places can I visit before or after my appointment at Specsavers Billings Bridge?
You can visit the Food Court for a meal, Tim Hortons for coffee, or the Billings Bridge Shopping Centre for additional shopping conveniently located nearby.
How can nearby transit or locations help me find Specsavers Billings Bridge?
Specsavers Billings Bridge is near well-known spots like Billings Bridge Shopping Centre and local eateries such as Shawarma Andalos and Subway, making it easy to find during your visit to the area.