Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Bayshore Shopping Centre, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Ottawa, ON store or visit us in store to see the range.
Location
Hours
Reviews
4.6
246 reviews
5 stars
210
4 stars
17
3 stars2
2 stars2
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individual employees who went above and beyond.
Quality of Care
Customers reported positive experiences with eye exams and consultations, highlighting the thoroughness and knowledge of the optometrists.
Pricing and Offers
The business received positive feedback for its affordable prices and good deals on glasses, with several customers noting the value for money.
Negative Experiences
Some customers reported negative interactions with management, citing rudeness and unprofessional behavior, particularly regarding customer complaints and service issues.
- JSJason Steele3 days ago5.0Customer service was Excellent employees.very knowledgeable . Kind . And explained everything. Highly recommended
- OAOmar Ali6 days ago4.0Shoutout Khorton and the sharp buff looking optometrist guy (Ken?). Gave great, serious service while being cool personable peoples. Took their time checking over all the details/promotions, but also listed all the options and reasons why certain prices were the way they were and why certain options were better than others. Walked away feeling solid with the purchase
- MRMelinah RighettoJan 2, 20265.0I came here a few days ago, the staff were AMAZING! They explained everything so well and were very helpful. I felt so comfortable and really appreciated all the help. Thank you!!!
- JIJosephGeo IgnatiousDec 26, 20255.0Wonderful experience at this location . Appointment with the doctor and eye exam went smoothly. Got my prescription and provided nice offers by the staff . Would definitely recommend and come back again .
- MMMayleeDec 25, 20255.0I just got a pair of glasses from this location! I had to go in after a few weeks for an adjustment because when looking through one of the pairs it was giving me a fish eye lenses type of view and no matter how long I wore them my eyes could not adjust. When I went back to see the optician, after a few tries he determined exactly what the problem was and adjusted them accordingly! It was like night and day! Supposedly my glasses were too curved and I needed them to be flattened more. He did great and I truly appreciate it!
Frequently Asked Questions About Specsavers Bayshore Shopping Centre
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
How much does an eye exam cost at Specsavers Bayshore Shopping Centre?
A comprehensive eye exam costs $99 and includes an OCT scan at no additional charge. If you are 65 or over, eligible patients can get an eye exam with no out of pocket expense covered by the provincial health care plan.
How can I book an eye exam at Specsavers Bayshore Shopping Centre?
You can book an eye exam online by selecting the store and clicking 'book appointment', call the store at +1 343-291-9768, or visit the store in person to book and ask questions.
Is it possible to return or amend my glasses order at this store?
Yes, you can return or amend your glasses order within 3 months of purchase by visiting the store. Specsavers offers a no worries, no fuss guarantee to ensure customer satisfaction.
Does Specsavers Bayshore Shopping Centre provide glasses adjustment and repair services?
Yes, if you are experiencing discomfort or issues with your glasses, you can visit the store for in-store adjustments or repairs.
What COVID-19 safety measures does Specsavers Bayshore Shopping Centre follow?
The store follows all provincial government advice and has a COVID safe plan in place. Visitors should follow the latest government guidelines when visiting.
What are the opening hours of Specsavers Bayshore Shopping Centre?
The store is open from 9:00 AM to 9:00 PM Monday to Saturday, and from 10:00 AM to 6:00 PM on Sundays. Special holiday hours may apply, for example, it is closed on December 25th.
Which popular brands of eyewear can I find at Specsavers Bayshore Shopping Centre?
You can find a wide range of designer brands including Converse, Tommy Hilfiger, Adidas, Levi's, Marc Jacobs, and more at Specsavers Bayshore Shopping Centre.
What services are offered by Specsavers Bayshore Shopping Centre?
The store offers eye tests, adult eye tests, contact lens services, and eye health services to meet your eyecare needs.
What nearby stores can I visit along with Specsavers at Bayshore Shopping Centre?
Nearby stores include LOccitane en Provence for beauty products, Boathouse for clothing, WOW! mobile boutique for mobile phones, and Sunglass Hut for additional eyewear options.
Are there nearby dining options to consider when visiting Specsavers Bayshore Shopping Centre?
Yes, Moxie's Grill & Bar is a nearby restaurant and pub where you can enjoy a meal or drinks before or after your visit to Specsavers.
How can nearby transit or shopping centers facilitate my visit to Specsavers Bayshore Shopping Centre?
Specsavers is located inside Bayshore Shopping Centre, a major shopping destination with electronics and fast food options. This makes it convenient for combining your eyecare visit with other shopping or dining activities.