Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Bayshore Shopping Centre, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Ottawa, ON store or visit us in store to see the range.
Location
Hours
Reviews
4.6
228 reviews
5 stars
194
4 stars
16
3 stars2
2 stars1
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, knowledgeable, and helpful staff, with specific mentions of individuals like Ken, Jikku, and Abigail for their exceptional service.
Affordability
Customers frequently highlighted the reasonable prices and great deals on glasses, making it an attractive option for eyewear.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude behavior from management and issues with service quality, indicating inconsistency in customer experiences.
Product Selection
The store was commended for its wide variety of stylish frames and options, appealing to diverse customer preferences.
Efficiency
Customers appreciated the quick service, including fast delivery times for glasses and efficient handling of eye exams.
- RKRuth KatrichNov 8, 20255.0SO SO PATIENT AND KIND! I was originally referred by a friend working in the same field to Dr. Jiwa Ali. He is a true professional and helpful. Been there a few times for diagnosis, he was able to assist with an issue, while other optometrists couldn't. Then, I purchased glasses. Everyone were beyond patient with me during choices and adjustments.
- AAA.N. AtefNov 1, 20255.0Affordable price. Friendly environment and staff.
- SPStéphanie PelletierOct 30, 20255.0Excellent service à la clientèle et rapidité de livraison. Promesse faite, promesse tenue
- VBVaresh Kumar BeeharryOct 27, 20255.0Excellent service by Jikku. He is very kind, patient and knowledgeable. Much appreciated!
- SFSepideh fatehOct 11, 20255.0The prices were reasonable, the delivery was fast, and the staff were very patient and helpful in helping me choose the right frame.
Frequently Asked Questions About Specsavers Bayshore Shopping Centre
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
How much does an eye exam cost at Specsavers Bayshore Shopping Centre?
A comprehensive eye exam costs $99 and includes an OCT scan at no additional charge. If you are 65 or over, eligible patients can get an eye exam with no out of pocket expense covered by the provincial health care plan.
How can I book an eye exam at Specsavers Bayshore Shopping Centre?
You can book an eye exam online by selecting the store and clicking 'book appointment', call the store at +1 343-291-9768, or visit the store in person to book and ask questions.
Is it possible to return or amend my glasses order at this store?
Yes, you can return or amend your glasses order within 3 months of purchase by visiting the store. Specsavers offers a no worries, no fuss guarantee to ensure customer satisfaction.
Does Specsavers Bayshore Shopping Centre provide glasses adjustment and repair services?
Yes, if you are experiencing discomfort or issues with your glasses, you can visit the store for in-store adjustments or repairs.
What COVID-19 safety measures does Specsavers Bayshore Shopping Centre follow?
The store follows all provincial government advice and has a COVID safe plan in place. Visitors should follow the latest government guidelines when visiting.
What are the opening hours of Specsavers Bayshore Shopping Centre?
The store is open from 9:00 AM to 9:00 PM Monday to Saturday, and from 10:00 AM to 6:00 PM on Sundays. Special holiday hours may apply, for example, it is closed on December 25th.
Which popular brands of eyewear can I find at Specsavers Bayshore Shopping Centre?
You can find a wide range of designer brands including Converse, Tommy Hilfiger, Adidas, Levi's, Marc Jacobs, and more at Specsavers Bayshore Shopping Centre.
What services are offered by Specsavers Bayshore Shopping Centre?
The store offers eye tests, adult eye tests, contact lens services, and eye health services to meet your eyecare needs.
What nearby stores can I visit along with Specsavers at Bayshore Shopping Centre?
Nearby stores include LOccitane en Provence for beauty products, Boathouse for clothing, WOW! mobile boutique for mobile phones, and Sunglass Hut for additional eyewear options.
Are there nearby dining options to consider when visiting Specsavers Bayshore Shopping Centre?
Yes, Moxie's Grill & Bar is a nearby restaurant and pub where you can enjoy a meal or drinks before or after your visit to Specsavers.
How can nearby transit or shopping centers facilitate my visit to Specsavers Bayshore Shopping Centre?
Specsavers is located inside Bayshore Shopping Centre, a major shopping destination with electronics and fast food options. This makes it convenient for combining your eyecare visit with other shopping or dining activities.