Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
619 reviews
5 stars
566
4 stars
13
3 stars3
2 stars5
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting Roohi and Rosita for their exceptional service.
Product Selection
Customers appreciated the wide variety of frames and lenses available, often noting the assistance they received in choosing the right options.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding service delays and issues with billing.
Professionalism
Several reviews mentioned the professionalism of the staff, especially in handling customer needs and providing expert advice.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, often recommending the store to others.
- GKGabe KimJan 3, 20265.0I had an excellent experience at this Lens Crafters. Rosita the Manager amd Rahim were incredibly friendly, professional, and patient, taking the time to explain everything clearly and make sure I felt comfortable throughout the appointment. I felt confident I was in very capable hands. There was a great range of frames to choose from, and I received honest, helpful advice without any pressure. My glasses were ready quickly and the quality is outstanding. I couldn’t be happier with the service and would highly recommend this LENS Crafters. A special thank you to Rosita the manager and Rahim the optician for there exemplary service. Regards, Gabe
- RWRobert WilliamsJan 3, 20265.0What a perfect experience. I went to this store to size Rayban Metas for an online purchase from Lense Crafters and left purchasing in store and with something better than I expected. The professionalism and knowledge of Rosita, Roohi, and Rahim left me feeling that an in store purchase was the best choice, and after purchase service would be available anytime if needed. Something maybe missing online. 3rd pair of glasses from Lense Crafters, but I will be returning to this store from now on. Well done!!!! And thank you!!!!!
- MLMeghan LeBlancDec 31, 20255.0My experience at LensCrafters was amazing. Roohi was extremely helpful in finding me a new pair of glasses for school that I love. If you need glasses, go see her. She is even having them sent to Kitchener for me so I have them when I start school!
- KWKenny WilliamsDec 27, 20255.0First time lens buyer. I was so kindly greeted by Rosita. She went over everything with me. Made everything easy to understand and made stellar recommendations. Afterwards I was with, Roohi. She too was amazing going above and beyond. Super happy First time client. Can't wait to get my custom transition glasses. Thank you. Kenny
- YEYosra ElhakeemDec 26, 20255.0Amazing experience at LensCrafters thanks to Roohi! She was so awesome! Super helpful, knowledgeable, and really took the time to help me find glasses that suited me best. The whole process was quick and easy, in and out in about 15 minutes. Couldn’t have asked for a better experience. Highly recommend asking for Roohi!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye exams does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology to detect vision and eye health issues.
Which insurance plans does LensCrafters accept for direct billing?
LensCrafters direct bills most insurance plans including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada.
What designer brands of eyewear are available at LensCrafters?
LensCrafters offers a wide range of designer brands including Prada, Burberry, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
Does LensCrafters provide contact lens fittings?
Yes, LensCrafters provides contact lens fittings with detailed measurements and an evaluation; an additional fee applies for this service.
What are the store hours for LensCrafters in Orleans?
LensCrafters is open Monday to Wednesday from 9:30 AM to 7:00 PM, Thursday and Friday from 9:30 AM to 8:00 PM, Saturday 9:30 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Is LensCrafters wheelchair accessible?
Yes, LensCrafters has a wheelchair accessible entrance.
Can I pick up my eyewear in store at LensCrafters?
Yes, LensCrafters offers in-store pickup for your convenience.
What are some nearby places I can visit when shopping at LensCrafters at Place D'Orleans?
Nearby places include Money’s worth & best place d’orleans (shoe store), GNC (vitamins and supplements), and Freshly Squeezed (smoothie juice bar), offering options to shop for shoes, health products, or enjoy a fresh juice after your visit.
Are there dining options near LensCrafters at Place D'Orleans?
Yes, you can find dining options such as Valentine (hot dog restaurant), KFC (fast food), Thai Express (Thai restaurant), and Starbucks Canada (coffee shop) nearby for a meal or snack before or after your appointment.
What other services or stores are located near LensCrafters at Place D'Orleans that customers might find useful?
Nearby services and stores include Rideau Optometric (doctor), Dollarama (discount store), and TCX Currency Exchange, providing convenient options for additional healthcare, shopping, and currency exchange needs.