Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
590 reviews
5 stars
541
4 stars
13
3 stars2
2 stars5
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional customer service, highlighting their friendliness, professionalism, and attentiveness.
Staff Knowledge
Many reviews noted the staff's expertise and ability to provide helpful advice on frame selection and lens options.
Personalized Experience
Customers appreciated the personalized attention they received, with staff taking the time to understand their needs and preferences.
Store Environment
The store was described as welcoming and accommodating, with staff going above and beyond to ensure a pleasant shopping experience.
Product Quality
Customers expressed satisfaction with the quality of the glasses and lenses, often mentioning successful outcomes with their purchases.
- CSComputer For SaleNov 17, 20255.0Roohi really knows her stuff. She was patient, easy to talk to, and had no trouble matching frames to my style. She’s friendly, has a good sense of humour, and makes the whole process simple. If you’re heading to LensCrafters at Place d’Orléans, ask for Roohi. You’ll be glad you did.
- CMC MCNov 17, 20255.0I have been getting my glasses here for years and always have found their service professional and personal. Roohi in particular is exceptionally helpful and her feedback and input on styles and suitability is much appreciated!
- CGCarl GravelNov 13, 20255.0THE SERVICE RECEIVED FROM ROOHI, WAS EXCELLENT ONE MORE TIME. WE HAVE BEEN DEALING WITH ROOHI FOR YEARS NOW BECAUSE SHE IS EXCELLENT, KNOWLEDGEABLE, PROFESSIONAL YET VERY FRIENDLY AND NOT PUSHY. SHE HAS ALWAYS BEEN VERY HONEST WITH BOTH MY WIFE AND I. I WOULD NEVER HESITATE IN RECOMMENDING ROOHI TO FAMILY, FRIENDS AND ACQUAINTANCES. TO ME, SHE IS JUST THE BEST. THANK YOU ROOHI AND LENSCRAFTER.
- MHMagy HozainNov 7, 20255.0I had a great experience at Lens Crafters place d’orleans, Roohi was so helpful and friendly, she helped me find a frame I really liked and even went out of her way to order it for me. I really appreciated that she called me to let me know as soon as it arrived. Excellent customer service and a pleasure to deal with from start to finish!
- LML MOct 30, 20255.0I had an outstanding experience with Abderrahim at LensCrafters Place D'Orléans while choosing my new glasses. From the moment I walked in, he made me feel welcome and comfortable. His professionalism as an optometrist is unmatched, he took the time to explain every detail and made sure my prescription was perfect. What truly stood out was his exceptional customer service. He was patient, attentive, and genuinely cared about helping me find the right frames that suited both my vision needs and personal style. I left feeling confident and well taken care of. Highly recommend Abderrahim to anyone looking for expert eye care with a personal touch!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye exams does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology to detect vision and eye health issues.
Which insurance plans does LensCrafters accept for direct billing?
LensCrafters direct bills most insurance plans including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada.
What designer brands of eyewear are available at LensCrafters?
LensCrafters offers a wide range of designer brands including Prada, Burberry, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
Does LensCrafters provide contact lens fittings?
Yes, LensCrafters provides contact lens fittings with detailed measurements and an evaluation; an additional fee applies for this service.
What are the store hours for LensCrafters in Orleans?
LensCrafters is open Monday to Wednesday from 9:30 AM to 7:00 PM, Thursday and Friday from 9:30 AM to 8:00 PM, Saturday 9:30 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Is LensCrafters wheelchair accessible?
Yes, LensCrafters has a wheelchair accessible entrance.
Can I pick up my eyewear in store at LensCrafters?
Yes, LensCrafters offers in-store pickup for your convenience.
What are some nearby places I can visit when shopping at LensCrafters at Place D'Orleans?
Nearby places include Money’s worth & best place d’orleans (shoe store), GNC (vitamins and supplements), and Freshly Squeezed (smoothie juice bar), offering options to shop for shoes, health products, or enjoy a fresh juice after your visit.
Are there dining options near LensCrafters at Place D'Orleans?
Yes, you can find dining options such as Valentine (hot dog restaurant), KFC (fast food), Thai Express (Thai restaurant), and Starbucks Canada (coffee shop) nearby for a meal or snack before or after your appointment.
What other services or stores are located near LensCrafters at Place D'Orleans that customers might find useful?
Nearby services and stores include Rideau Optometric (doctor), Dollarama (discount store), and TCX Currency Exchange, providing convenient options for additional healthcare, shopping, and currency exchange needs.