Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Place d'Orleans, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Orleans, ON store or visit us in store to see the range.
Location
Specsavers Place d'Orleans
1232-110 Place d'Orleans Drive, Orleans, ON
K1C 2L9, Canada
Hours
Reviews
4.7
168 reviews
5 stars
145
4 stars
10
3 stars
3
2 stars0
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, professional, and knowledgeable staff, highlighting their helpfulness and attentiveness.
Quality and Value
Customers appreciated the affordable prices and good deals, often mentioning the quality of the products and services received.
Wait Times
Several reviews noted long wait times for appointments and glasses, with some customers expressing frustration over delays.
Mixed Experiences
While many had positive experiences, there were notable complaints about unprofessional service and issues with product quality.
Recommendations
A significant number of customers recommended Specsavers to others, citing their overall satisfaction with the service and products.
- LKLucas KingNov 13, 20255.0Amazing service, and very personable staff.
- LSLisa SigmanNov 9, 20255.0All staff were amazing very good deals and prices it was definitely worth it!
- AFA. FranklinNov 9, 20255.0If great service and great prices are important to you, check this place out.
- JOJoan Morris OrserNov 6, 20255.0Excellent service! Excellent Price! Excellent Quality! Tons of options!
- SCSebastián CandiaOct 30, 20251.0Pretty bad experience. I had to wait more than 30 minutes while the staff were only chatting between them. Updated, they said they contacted me, which is a lie.
Frequently Asked Questions About Specsavers Place d'Orleans
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What services does Specsavers Place d'Orleans offer?
We offer eye tests, adult eye tests, contact lens services, and eye health services.
How much does a comprehensive eye exam cost at Specsavers Place d'Orleans?
Comprehensive eye exams cost $99 at participating stores and include a free OCT scan. For customers aged 65 or over, the exam is covered by provincial health care with no out of pocket expense for eligible patients.
How do I book an eye exam at Specsavers Place d'Orleans?
You can book an eye exam online by selecting the store and clicking 'book appointment'. Alternatively, you can call or visit the store in person to schedule your appointment.
What brands of eyewear are available at Specsavers Place d'Orleans?
We carry a variety of designer brands including Converse, Hackett, Marvel, Timberland, Tommy Hilfiger, Levi's, Marc Jacobs, and many more.
What are the store hours for Specsavers Place d'Orleans?
We are open Monday to Wednesday from 9:30 AM to 7:00 PM, Thursday and Friday from 9:30 AM to 8:00 PM, Saturday from 9:30 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I return or amend my glasses order at Specsavers Place d'Orleans?
Yes, you can amend or return your glasses within three months of purchase by visiting the store. We want you to be completely happy with your purchase.
Are there any COVID-19 safety measures in place at Specsavers Place d'Orleans?
Yes, we follow all provincial government guidelines with a COVID safe plan to keep our community and customers safe.
Which nearby places can I visit around Specsavers Place d'Orleans?
Nearby points of interest include Place d'Orleans shopping center for a variety of stores, Tim Hortons for coffee and fast food, and Thai Express for Asian cuisine. You can easily combine your eyecare visit with shopping or dining.
Is there a nearby footwear store close to Specsavers Place d'Orleans?
Yes, you can visit shoe stores such as Saucony, Foot Locker, and Money’s worth & best place d’orleans nearby for footwear shopping.
Can nearby transit or telecommunications stores help me find Specsavers Place d'Orleans?
Yes, stores like Telus and Rogers are nearby telecommunications providers where you may get directions or mobile assistance to find us easily within the Place d'Orleans area.