Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
718 reviews
5 stars
679
4 stars7
3 stars1
2 stars1
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Karen, Kree, and Ramlah.
Mixed Experiences
While many reviews highlighted excellent service, there were also reports of unprofessional behavior and poor communication from some staff members.
Product Quality
Customers appreciated the quality of the glasses and the helpfulness in resolving issues, although there were complaints about lens problems and delays in refunds.
Store Environment
The store was described as welcoming and pleasant, contributing to a positive shopping experience for many customers.
- JSJoanne Stevens4 days ago5.0Excellent service with friendly and helpful staff.
- RSRanminder SinghDec 29, 20255.0My experience at Lenskart Oakville was outstanding! Darshik and Kree went above and beyond to help me choose the right prescription glasses. They were extremely knowledgeable, honest, and genuinely cared about providing the best experience. It’s rare to find such dedicated and hardworking employees. I highly recommend them to anyone looking for exceptional service and honest guidance.
- PLPrincess LunarDec 29, 20255.0This location always has wonderful service. Today in particular, Kree provided great service and Nicole went out of her way to help with my kids. These 2 have such amazing customer service skills!
- JWJason WatsonDec 19, 20255.0I came back to the Oakville Place location where I originally purchased my Rx glasses due to an unforeseen issue. The staff (as always) treated me extremely well. The issue was rectified quickly and to my complete satisfaction. A note to anyone purchasing expensive glasses, make sure you pay for the protection plan upon purchase. It is well worth it!
- HZH ZamelNov 30, 20251.0I visited LensCrafters at Oakville Place and had one of the most unprofessional customer service experiences I’ve ever encountered. The saleswoman who assisted me was extremely rude from the start. She offered me multiple prices for the lenses without explaining any of the differences, and she spoke so quickly that I could barely understand what she was saying. What upset me even more was a comment she made in the middle of her explanation: “Some people have price issues.” This was completely inappropriate, disrespectful, and made me feel very uncomfortable. I left the store feeling upset and unwelcome. I expected much better from LensCrafters. Clear communication and respectful customer service are basic standards, and unfortunately, this location failed on both. I hope management addresses this, as no customer should have to experience such treatment.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Oakville offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands such as Prada, Burberry, and Ray-Ban Meta.
Can I schedule an eye exam online at LensCrafters Oakville?
Yes, you can schedule your eye exam online through their booking link available on their website.
What are the operating hours of LensCrafters at Oakville Place?
LensCrafters is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does LensCrafters accept insurance for eye care services?
Yes, LensCrafters direct bills most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada among others.
What payment methods are accepted at LensCrafters Oakville?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Does LensCrafters Oakville offer in-store pickup for eyewear purchases?
Yes, LensCrafters provides in-store pickup services for customers.
Where is LensCrafters located in Oakville?
LensCrafters is located at 240 Leighland Ave, Space 124, in Oakville Place, Oakville, ON L6H 3H6.
Are there places nearby LensCrafters where I can get financial services?
Yes, nearby financial service providers include Western Union and ICE-International Currency Exchange, which could be convenient if you need currency exchange or money transfer services before or after your visit.
What nearby restaurants can I visit around LensCrafters Oakville?
You can visit nearby restaurants such as Stack BBQ Smokehouse for barbecue, Stack Smmmoked for burgers, Goodfellas Wood Oven Pizza for pizza, O&B Café Grill, and Thai Express for Thai cuisine.
Are there other health-related stores near LensCrafters?
Yes, Connect Hearing and Hearing Solutions are nearby medical supply and hearing aid providers, and the optometrist Dr. Fallon Patel and Associates is also close, providing complementary eye care services.