Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
710 reviews
5 stars
671
4 stars7
3 stars2
2 stars1
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Karen, Ramlah, and Alycia providing exceptional service.
Repair and Adjustments
Customers appreciated the quick and free repairs and adjustments made to their glasses, highlighting the willingness of staff to assist with issues.
Product Quality Issues
Some customers reported dissatisfaction with the quality of lenses, particularly progressive lenses that were scratched or incorrectly made, leading to returns and refund delays.
Long Wait Times
Several reviews mentioned long wait times and backlogs at the store, causing frustration for customers who sought quicker service.
Overall Experience
While many had positive experiences, there were notable complaints about poor communication and service, indicating inconsistency in customer satisfaction.
- CKCourtney KotulakNov 14, 20255.0Always a pleasure going to this location. Not once have I met an employee who isn’t overly friendly. I typically go to have my eyeglasses adjusted and they have always been so kind and helpful! I will be going back again!
- FMFarid MassoudNov 9, 20255.0Excellent experience at Lens Crafters Oakville Place Mov 09. I felt very well served by Mariam & another staff. Both provided good/honest advice professional, courteous and helped solve my issues promptly. Thnx so much
- FSFiaza SiddiqiNov 4, 20255.0I’ve been buying frames for several years. They have excellent customer service!
- EAEdiverto E. AguirreNov 2, 20255.0Excellent service, The attendants and technicians are very knowledgeable people.
- SSSaram ShahidOct 30, 20251.0Visiting this branch is always a disappointment. Long wait times and lens change request are generally associated with back logs. End result is that you visit another branch and they get things done immediately.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Oakville offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands such as Prada, Burberry, and Ray-Ban Meta.
Can I schedule an eye exam online at LensCrafters Oakville?
Yes, you can schedule your eye exam online through their booking link available on their website.
What are the operating hours of LensCrafters at Oakville Place?
LensCrafters is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does LensCrafters accept insurance for eye care services?
Yes, LensCrafters direct bills most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada among others.
What payment methods are accepted at LensCrafters Oakville?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Does LensCrafters Oakville offer in-store pickup for eyewear purchases?
Yes, LensCrafters provides in-store pickup services for customers.
Where is LensCrafters located in Oakville?
LensCrafters is located at 240 Leighland Ave, Space 124, in Oakville Place, Oakville, ON L6H 3H6.
Are there places nearby LensCrafters where I can get financial services?
Yes, nearby financial service providers include Western Union and ICE-International Currency Exchange, which could be convenient if you need currency exchange or money transfer services before or after your visit.
What nearby restaurants can I visit around LensCrafters Oakville?
You can visit nearby restaurants such as Stack BBQ Smokehouse for barbecue, Stack Smmmoked for burgers, Goodfellas Wood Oven Pizza for pizza, O&B Café Grill, and Thai Express for Thai cuisine.
Are there other health-related stores near LensCrafters?
Yes, Connect Hearing and Hearing Solutions are nearby medical supply and hearing aid providers, and the optometrist Dr. Fallon Patel and Associates is also close, providing complementary eye care services.