Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Dorval Crossing, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Oakville, ON store or visit us in store to see the range.
Location
Hours
Reviews
4.9
170 reviews
5 stars
166
4 stars2
3 stars0
2 stars1
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with many highlighting specific employees for their exceptional service.
Product Quality
The quality of glasses and lenses received positive feedback, with customers expressing satisfaction with their purchases and the variety of options available.
Efficiency
Many reviews noted the smooth and efficient process from booking appointments to receiving glasses, with minimal wait times and thorough eye exams.
Pricing
Customers appreciated the competitive pricing and special promotions, often mentioning the affordability of products compared to other stores.
Overall Experience
The overall experience at this location was highly rated, with numerous customers expressing their intent to return and recommend the store to others.
- CICarmel Imani4 days ago5.0My experience with Specsavers was a very positive one. I was so very impressed with Dr Puka who did my eye test, he was knowledgeable, skilled & very thorough. The employees were so helpful & helped me choose the best glasses for me. I truly wouldn't go anywhere else for eye test or glasses, I've been to many Opticals over the years for eye tests & glasses & they do not compare to Specsavers.
- MAMais AlareedNov 17, 20255.0I had an amazing experience with Dr. Lisjen Puka. He was extremely professional and performed a very thorough and detailed eye examination. I truly felt that I was in the hands of a knowledgeable and highly skilled expert. The eye clinic itself was very comfortable, and the entire team was incredibly welcoming I genuinely felt the warmth from the moment I walked in. A special thanks to Sumayya, the optician, who was very helpful and answered all my questions with great patience and kindness. Another staff member also assisted me in choosing my glasses, and I couldn’t be happier with my selection. Overall, it was a wonderful visit, and I highly recommend this clinic to anyone looking for excellent eye care.
- SPShruti PoojariNov 15, 20255.0A friend recommended this place to us, and trust me — we had the best experience! Everyone here is incredibly friendly and helpful. I got my eyes tested, and the doctor took the time to explain everything in detail, which I really appreciated. Sumayya was amazing — she showed us all the different varieties of glasses, suggested what would suit me best, and also explained my insurance coverage clearly. The other staff members were just as supportive and helped me pick the perfect frames. Overall, such a wonderful experience! Highly recommend this place for anyone looking for great service and genuine care.
- UPUjwal PoojaryNov 15, 20255.0Great experience at SpecSavers! The staff was friendly, the Sumayya the optometrist was thorough, and the whole appointment was quick and smooth. Highly recommend for excellent service and care.
- HPHeena PatelNov 11, 20255.0Recently we had excellent experience buying 2 pairs of prescription glasses from this location. Especially with optician Dhyani our experience was amazing. She makes our whole process very smooth from choosing perfect glasses to billing. Definitely worth visiting location of spec-savers for all type of your vision needs.
Frequently Asked Questions About Specsavers Dorval Crossing
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What are the hours of operation for Specsavers Dorval Crossing?
Specsavers Dorval Crossing is open Monday to Friday from 10:00 to 19:00, Saturday from 10:00 to 18:00, and Sunday from 11:00 to 17:00. They are closed on certain holidays.
How can I book an eye exam at Specsavers Dorval Crossing?
You can easily book an eye exam online via their website, call the store at +1 905-901-5545, or visit in person to make an appointment.
How much does a comprehensive eye exam cost at Specsavers Dorval Crossing?
A comprehensive eye exam costs $99 and includes an OCT scan at no extra charge. If you are 65 or over and eligible, the cost is covered by the provincial health care plan with no out-of-pocket expense.
Can I return or exchange my glasses if I'm not satisfied?
Yes, Specsavers offers a satisfaction guarantee and you can return or exchange your glasses within three months of purchase if you have any concerns.
Are adjustments or repairs available for glasses at Specsavers Dorval Crossing?
Yes, you can visit the store and they will try to adjust or repair your glasses in-store for your comfort and satisfaction.
What brands of eyewear does Specsavers Dorval Crossing carry?
They carry a wide range of brands including Hugo, Converse, Tommy Hilfiger, Levi's, Marc Jacobs, Adidas, and many more designer labels.
What COVID-19 safety measures are implemented at Specsavers Dorval Crossing?
Specsavers is following all provincial government advice with a COVID-safe plan in place. Customers are asked to follow the latest government guidelines when visiting.
Are there any fitness centers near Specsavers Dorval Crossing?
Yes, nearby fitness centers include Fit4Less, Club Pilates, and GoodLife Fitness, which customers might visit before or after their eye care appointment.
Can I visit a pharmacy near Specsavers Dorval Crossing for related healthcare needs?
Yes, Oakville Town Centre Pharmacy and Wellmedica Oakville Town Centre Pharmacy are nearby and can assist with prescriptions or other health products.
Are there dining options near Specsavers Dorval Crossing for customers to enjoy?
Nearby restaurants include Tahini’s and Tahin’s Mediterranean cuisine, perfect for customers who want to dine before or after their visit.