Brand Certified
Specsavers Upper Canada Mall
4.9(326 reviews)
Certified by Specsavers Upper Canada Mall • Mar 01, 2026
Business Details
942-17600 Yonge Street, Newmarket, ON
L3Y 4Z1, Canada
Certified by Specsavers Upper Canada Mall • Mar 01, 2026
(289) 903-0074
Certified by Specsavers Upper Canada Mall • Mar 01, 2026
https://www.specsavers.ca/stores/uppercanadamall?utm_source=yext&utm_medium=places&utm_content=uppercanadamall&utm_campaign=yextplaces
Certified by Specsavers Upper Canada Mall • Mar 01, 2026
About
Certified by Specsavers Upper Canada Mall • Mar 01, 2026
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Upper Canada Mall, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Newmarket, ON store or visit us in store to see the range.
Location
Certified by Specsavers Upper Canada Mall • Mar 01, 2026
Hours
Certified by Specsavers Upper Canada Mall • Mar 01, 2026
Reviews
4.9
326 reviews
5 stars
305
4 stars
17
3 stars0
2 stars1
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and accommodating, with many specific mentions of individual employees who provided exceptional service.
Product Quality
Customers expressed satisfaction with the quality and variety of glasses available, often highlighting the good value for money.
Mixed Experiences
While many reviews were positive, some customers reported inconsistent service experiences, with a few mentioning rude staff and issues with communication regarding orders.
Professionalism
Several reviews noted the professionalism of the opticians and staff, particularly in explaining options and ensuring customer needs were met.
- JYJafar Yousef1 day ago5.0They did me a great favor and after sale I was not satisfied with the glasses so they replaced them without changing me. Thanks a lot
- CGCorina GatenbyFeb 23, 20265.0I had such a wonderful experience at spec savers in the upper Canada mall! The doctor was incredibly kind, patient, and thorough. They really took the time to listen to my concerns, explain everything clearly, and make sure I felt comfortable every step of the way. I never felt rushed, and it honestly made such a difference in my overall experience. I also want to give a special thank-you to Coco, who helped me pick out the two perfect pair of glasses (they even had a buy one get one free sale) She was so friendly, knowledgeable, and genuinely cared about helping me find frames that suited my face and style. She made the whole process fun and stress-free. I highly recommend this place to anyone looking for professional, caring, and personalized eye care!
- PPPatricia PenneyFeb 16, 20265.0The Staff at SpecSavers were very knowledgeable and pleasant to deal with. I liked the good prices which were being offered.
- IIIdan IFeb 7, 20265.0Dr Merchant was super kind and thorough, and everyone out front was just as helpful not to mention the fantastic prices. Highly recommend!!
- TRTony reynoldsFeb 4, 20265.0Alia merchant , Anthony and crews were an absolute pleasure to deal with . Very efficient very helpful and amazing deals all the time! Can't wait for my glasses to be in next couple weeks
Frequently Asked Questions About Specsavers Upper Canada Mall
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What services does Specsavers Upper Canada Mall offer?
Specsavers Upper Canada Mall offers eye tests, adult eye tests, contact lens services, and eye health services.
How much does a comprehensive eye exam cost at Specsavers Upper Canada Mall?
A comprehensive eye exam costs $99 at participating stores and includes a free OCT scan. If you're 65 or over, the exam is covered by the provincial health care plan with no out of pocket expense for eligible patients.
How can I book an eye exam at Specsavers Upper Canada Mall?
You can book an eye exam online by selecting the store and clicking ‘book appointment’ on the website, call the store directly, or visit in person to book an appointment.
What are the opening hours for Specsavers Upper Canada Mall?
Specsavers Upper Canada Mall is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Can I return or amend my glasses order at Specsavers Upper Canada Mall?
Yes, you can return your glasses within three months if you have concerns, and orders placed in-store can be amended or canceled by visiting the store within three months of purchase.
Does Specsavers Upper Canada Mall offer glasses repair and adjustment services?
Yes, you can visit the store for glasses adjustments or repairs if you experience any discomfort or issues with your eyewear.
What COVID-19 safety measures are in place at Specsavers Upper Canada Mall?
Specsavers Upper Canada Mall follows all provincial government advice with a COVID safe plan. Visitors are asked to follow the latest government guidelines during their visit.
What popular nearby stores can I visit along with Specsavers Upper Canada Mall?
You can also visit nearby stores such as Tip Top (tailors), Dollarama, chattr Mobile, Old Navy, and Michael Kors while shopping at Upper Canada Mall.
Are there food and beverage options near Specsavers Upper Canada Mall?
Yes, Café Dépôt and Real Fruit Bubble Tea are nearby places within Upper Canada Mall where you can enjoy coffee or bubble tea before or after your visit.
Which nearby mobile phone stores are accessible from Specsavers Upper Canada Mall?
Nearby mobile phone stores include chatr Mobile, WOW! mobile boutique, Fido, Freedom Mobile, Wirelesswave, and Rogers, making it convenient for customers needing telecommunications products and services.
Brand Certified Facts from Specsavers Upper Canada Mall
Specsavers Upper Canada Mall partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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