Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
1,486 reviews
5 stars
1,418
4 stars22
3 stars6
2 stars10
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff received high praise for their friendliness, helpfulness, and professionalism, with many customers highlighting specific employees like Michelle, Ale, and Shohreh for their exceptional service.
Expertise
Customers appreciated the knowledgeable staff who provided detailed information about frames and lenses, helping them make informed decisions.
Quick Service
Many reviews noted the efficiency of service, with quick repairs and adjustments being completed promptly, often without charge.
Mixed Experiences
While most feedback was positive, a few customers reported poor service experiences, indicating inconsistency in service quality.
Product Selection
The store was commended for its wide selection of frames and lenses, contributing to a positive shopping experience.
- JBJessa Mae BonifacioNov 12, 20255.0Went into the store for a look but ended up getting new glasses. Thanks Annie!
- AZAndres ZapataNov 12, 20255.0I had a great experience at LensCrafters! Annie helped me a lot with choosing the right pair of glasses for me! she was friendly, patient, and really knew what she was talking about. I’m very happy with my choice and definitely recommend this place to anyone looking for quality service and care.
- GBGino BrunettiNov 10, 20255.0Great experience because of the wonderful service by Jamie. We can’ t thank her enough .
- ASAman SinghNov 7, 20255.0Elham is simply amazing. Would highly recommend seeking her guidance when looking for prescription glasses. Thanks again!
- MRMohammad RahimiOct 29, 20255.0A few days ago, I went to the LensCrafters store in Newmarket with my family, as we wanted to order some glasses. A lady named Shoreh, who was there, explained all the frame and lens samples in detail, and with great knowledge and a positive attitude, she provided all the necessary information without ever getting tired. She brought us samples, and in the end, we placed our order based on the quality and pricing. That's why I wanted to leave a positive review for Shohreh and let the company know how proud they should be to have such personnel who can keep customers satisfied with their expertise and kindness. I'm very happy, and so is my family, and in the end, we placed our order with them.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in New Market offer?
LensCrafters offers comprehensive eye exams, premium lens solutions like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands including Prada, Burberry, and Dolce & Gabbana.
Which designer eyewear brands are available at LensCrafters in New Market?
You can find designer brands such as Oakley, Ray-Ban, Prada, Burberry, Dolce & Gabbana, Michael Kors, and Tory Burch among others at LensCrafters.
Does LensCrafters accept insurance for eye exams and eyewear purchases?
Yes, LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada, among others.
What are the store hours for LensCrafters at Upper Canada Mall in New Market?
LensCrafters is open Monday to Wednesday from 10:00 AM to 8:00 PM, Thursday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
How can I schedule an eye exam appointment at LensCrafters in New Market?
You can schedule an eye exam online via their appointment link: https://www.lenscrafters.ca/ScheduleExamView?catalogId=11652&clearExams=1&langId=-1&storeNumber=0967&storeId=10852
What payment methods are accepted at LensCrafters in New Market?
LensCrafters accepts payment via American Express, Cash, Check, Discover, MasterCard, and Visa.
Is LensCrafters in New Market wheelchair accessible?
Yes, LensCrafters offers wheelchair accessible entrance to accommodate all customers.
What options are available for picking up eyewear at LensCrafters in New Market?
LensCrafters offers in-store pickup services for your convenience.
What nearby stores can I visit before or after my appointment at LensCrafters in Upper Canada Mall?
You can visit nearby stores like Hallmark for gifts and cards, Nutrition House for health food, and the clothing stores Windsor and Bcbgmaxazria for fashion items inside the Upper Canada Mall.
Where can I grab a quick bite or coffee near LensCrafters in New Market?
Nearby you can find Tim Hortons for coffee and fast food, KFC for fried chicken, and Timothy's World Coffee for a quality coffee experience, all located close to LensCrafters in Upper Canada Mall.