Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
2,975 reviews
5 stars
2,797
4 stars
50
3 stars10
2 stars16
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Inder, Ka’Deen, and Mina for their exceptional service.
Product Knowledge
Staff demonstrated a strong understanding of eyewear options, helping customers choose suitable frames and lenses, which contributed to positive shopping experiences.
Mixed Experiences
While most reviews were positive, some customers reported negative experiences, particularly regarding delays in service and issues with specific staff members.
Repair Services
Customers appreciated quick and efficient repair services, with several mentioning that staff handled urgent repairs promptly and at no charge.
Store Environment
The store was noted for its cleanliness and welcoming atmosphere, enhancing the overall shopping experience.
- DSDIANA LYN SAPURASNov 17, 20255.0I had an amazing experience today! It was my first time here, and it definitely won’t be the last. Dr. Danny Tai gave me a very clear and detailed explanation of my eye condition. A big shoutout to Inderjit as well—she was incredibly patient in helping me find the perfect lenses, and her kind demeanor made the whole experience even better.
- SKSeema KaulNov 17, 20255.0I had a great experience with Lens Crafters at Square One. Dr Langer and Arushi were very helpful and kind. They explained everything in detail and guided us to select the appropriate eyeglasses and sunglasses. I highly recommend them.
- GRGTA ReviewsNov 17, 20255.0David is a star. He knows how to speak to a customer at a very high level. His communication & convincing skills are unmatched. Great job. He helped me pick glasses. Went straight to what I'm looking for. He even sold me on the reflection protection. Which I'm totally happy about. Appreciate you lenscrafters & David at square one location.
- SKSungS KNov 11, 20254.0I ordered a frame which was delayed but no notification came to be by phone call nor email until I called in a week after it was supposed to be ready. The woman evening manager (can’t recall name) handled the situation swiftly and professionally and whilst the sales girl did not know how to address the customer service matter, the manager overrode the one year warranty service and forgave the charges. This turned me into a return customer. Customer service and the staff especially in a retail / service business needs to be the differentiators because customers have multiple options. Kudos. The frames are beautiful regardless. The warranty of $50 is worth to buy for those considering given it covets the lens and exact frames should you break it the entirety can be replaced for the cost of the warranty.
- SJSana JawaidOct 31, 20251.0The reception staff was little rude but I ignored it but the doctor I would not recommend. I had my appointment booked between 1:40 and 2:40. Got the comprehensive test so I got the flash in the eyes and stuff done but the person they did those tests told me that y doctor will be delayed as there are 4 patients ahead of me and one patient has some kind of issue with the eye so I asked if there is a delay I can reschedule as I have some other commitments after the appointment the lady rescheduled . I spoke to one of the receptionist when I was leaving and she said okay. 10-25 minutes later I get a call from the other receptionist telling me that doctor was very upset that I left and I told her I rescheduled my appointment. She said but the doctor was expecting you here and we would need to reschedule your appointment with another doctor as this doctor was not happy and would not see you. I told them to cancel my appointment all together as this doctor needs to be reasonable as I rescheduled based on a delay on the doctor’s side I did not just walk out. A weird experience with a doctor that is overly sensitive. Not going to go back there
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Mississauga offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which insurance plans does LensCrafters in Mississauga accept?
LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada, and many more. All prescriptions are welcome.
What are the operating hours of the LensCrafters at 100 City Centre Dr?
LensCrafters is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 11:00 AM to 7:00 PM.
Does LensCrafters in Mississauga offer in-store pickup?
Yes, LensCrafters provides in-store pickup services.
Can I schedule an eye exam appointment online for LensCrafters in Mississauga?
Yes, you can schedule your eye exam online through their booking link at https://www.lenscrafters.ca/ScheduleExamView?catalogId=11652&clearExams=1&langId=-1&storeNumber=1903&storeId=10852.
What payment methods are accepted at LensCrafters in Mississauga?
LensCrafters accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What should I bring to my eye exam at LensCrafters?
Bring your vision insurance and medical insurance information, as well as your current eyeglasses, sunglasses, and contact lenses. Also, bring any questions you might have for your optometrist.
How can nearby transportation options help me access LensCrafters at Square One?
LensCrafters is located inside Square One Shopping Centre at 100 City Centre Dr, a major hub in Mississauga accessible by several transit options near popular spots like Walmart Canada and McDonald's. You can easily reach LensCrafters via nearby bus routes served around Square One and use local transit stations for convenience.
What nearby dining options are available near LensCrafters at Square One?
Nearby dining options include Amayasquareone, an Indian restaurant, Fuwa Fuwa Pancakes bakery and American restaurant, as well as fast food options like A&W Canada and McDonald's, all within walking distance of LensCrafters.
Are there any wellness or specialty shops near LensCrafters at Square One?
Yes, nearby you can find YogAnisa Spirit & Wellness Centre for yoga and wellness, Brian Busta Studio for tattoo and piercing, and HYGGE Print & Design, which is both a web designer and clothing store.