LensCrafters

4.9
631 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2225 Erin Mills Pkwy, Mississauga, ON
L5K 1T9, Canada

Hours

Reviews

4.9
631 reviews
5 stars
604
4 stars
13
3 stars
4
2 stars
1
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Upinder and Sukhi, received high praise for their helpfulness, professionalism, and attentiveness, contributing to a positive customer experience.

Wait Times

Some customers reported long wait times for appointments and order follow-ups, indicating a need for improvement in this area.

Product Selection

Customers appreciated the wide variety of eyewear options available, including stylish frames and quality lenses.

Repair Services

Many reviews highlighted the quick and efficient repair services offered, with staff accommodating customers even for frames not originally purchased at the store.

Overall Experience

Overall, customers expressed satisfaction with their experiences, recommending the store for its excellent service and friendly atmosphere.
  • DT
    Dao Tran
    Nov 14, 2025
    5.0
    Wonderful service. Sukhi was helpful and careful in proceeding my order. There was another associate, who was an old asian uncle that assisted me when I came to pick up. He was very friendly and skillful in adjusting the eyeglasses for me. Overall, great experience.
  • JS
    Josey Savarita
    Nov 12, 2025
    5.0
    I had a wonderful experience at LensCrafters in Erin Mills Mall! The store was bright, well-organized, and had a great selection of frames. Ms. Bharati assisted me with my purchase and was exceptionally patient, knowledgeable, and friendly. She took the time to explain lens options clearly and helped me find the perfect pair that suited my style and budget. I truly appreciated her professionalism and warm attitude—highly recommend this location!
  • MM
    Mystery Mind
    Oct 30, 2025
    1.0
    Wait times are out of the world , my appointment was an hour delayed , would not come back here
  • NT
    Nitin Tekchandani
    Oct 26, 2025
    5.0
    I had a great experience. Everything went smoothly. Dr. Sara Masood, along with Wade and Hazel from the staff, were all very prompt and helpful.
  • NA
    Nasser Akhtar
    Oct 24, 2025
    5.0
    Sukhi provided us excellent service from the moment we entered the store. She explained the pros and cons of the lens and helped us select the best for our eyes. We purchased two pairs of eyeglasses: one for my wife and one for me. Thank you Sukhi.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.