LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Exceptional service from Hazel in the optometrist office as well as Dimitra in the LensCrafters side. Clear and clean work! Thank you!
JP
Justin Passfield
6 days ago
1.0
I was really put off the other day by the old lady with grey hair. She was rude and during checkout. Someone should show her how to smile…
ER
Emily Rivas
Mar 11, 2026
1.0
Very unprofessional workplace. The staff seemed cold and indifferent and acted as if customers were bothering them.
The lady with grey hair in particular could benefit from being a bit more welcoming and smiling more.
FD
Fowler Dental
Feb 25, 2026
5.0
As a dentist practicing in a nearby plaza, I recently had an urgent issue when my loupes broke unexpectedly. I walked into Lens Crafters’ office hoping they could help—and I’m so glad I did! They fixed my loupes very quickly, which allowed me to get back to seeing patients without major disruption.
The staff was professional, courteous, and extremely efficient throughout the entire process. It’s rare to find such prompt and reliable service these days.
I would absolutely rate this place 5 stars and highly recommend them to anyone in need of quick, high-quality repairs!
TR
Tammy Russell
Feb 13, 2026
5.0
I had an absolutely amazing experience at LensCrafters - Sheridan Centre — truly a 12 out of 10!
The customer service was fabulous, no waiting at all — which immediately set the tone for a smooth and stress-free visit. The staff were friendly, professional, and genuinely attentive.
The eye exam was incredibly thorough, and every single test was clearly explained before and after it was done. I really appreciated how they took the time to review all of my results with me in detail, making sure I understood everything and answering all of my questions without rushing. It felt informative, transparent, and personalized.
This was easily one of the best retail and healthcare service experiences I’ve had. Highly recommend to anyone looking for expert care and outstanding service!
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
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