Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Square One, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Mississauga, ON store or visit us in store to see the range.
Location
Hours
Reviews
4.8
686 reviews
5 stars
643
4 stars
15
3 stars7
2 stars6
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Dania, Rana, and Clint, received high praise for their professionalism, kindness, and attentiveness, contributing to a positive customer experience.
Eye Exam Experience
Customers appreciated the thoroughness and clarity of the eye exams conducted by the doctors, particularly Dr. Sekhon, who was noted for his patient and informative approach.
Product Quality
While many customers were satisfied with their glasses and the selection available, there were some complaints regarding fitting issues and the handling of exchanges.
Overall Satisfaction
The majority of reviews reflected a high level of satisfaction with the service and products, with many customers expressing a willingness to return and recommend the store.
- MSMandy Saini2 days ago5.0I picked up two pairs of glasses , used my voucher and they’re absolutely amazing from the look, design, and quality are all top-notch. The service was outstanding from start to finish. Gurpreet helped me throughout and walked me through every option , letting me decide what worked best. She’s brilliant, and I honestly haven’t experienced that level of service before. I also received a voucher to use toward my next glasses, and even one for a family member ,such a great offer. Highly recommend!
- AVAsha VijJan 4, 20265.0Visited the store yesterday for my eye exam with Dr. Isaac Lundemuth. Amazing store with affordable high quality products. Gurpreet helped and supported me in such a cheerful , friendly and supportive manner. Dr Isaac is highly knowledgeable , caring who uses modern technology and provides thorough , comfortable and efficient exams. Extremely cheerful and qualified doctor I have ever met.
- AHAlaa HindawiJan 3, 20265.0Excellent experience from start to finish. The eye exam was very thorough, and everything was explained clearly by the doctor and professionally. I would especially like to thank Rana and Dania for their kindness, patience, and outstanding customer service. They were very helpful and made the whole visit comfortable and stress-free. Highly recommended — I will definitely be coming back! Ala Al-Authman
- WSWalter SanchezJan 2, 20265.0The employees at this location are superstars. They are so cool and chill - and so so insightful. Gurman and Farihah were both so lovely and wonderful. The experience felt completely curated toward my stylistic choices and Farihah helped bring my vision (pun intended) to life. 10/10. 100/100. 1000/1000.
- RSRafif SelawiDec 31, 20255.0recently had an eye exam and got my glasses, and the experience was great thanks to Dana and Dania. They were both kind, patient, and very professional throughout the entire process. They explained everything clearly and made me feel comfortable during the exam. I’m very happy with the service and truly appreciate Dana and Dania’s help.
Frequently Asked Questions About Specsavers Square One
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What is the cost of a comprehensive eye exam at Specsavers Square One?
The comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. For customers 65 or over, the exam is covered by the provincial health care plan with no out of pocket expense for eligible patients.
How can I book an eye exam at Specsavers Square One?
You can book an eye exam online by selecting the store and clicking ‘book appointment’. Alternatively, you can call or visit the store directly to make an appointment.
What should I do if I want to return my glasses purchased from Specsavers?
You can return your glasses within three months of the date of purchase if you have any concerns. Specsavers will work with you to resolve any issues.
Can I amend or cancel a glasses order at Specsavers Square One?
Yes, if you placed your order in-store, you can amend or cancel it by visiting the store. This is covered under the three-month no worries, no fuss guarantee.
Are glasses adjustments or repairs available at Specsavers Square One?
Yes, if you experience any discomfort or issues with your glasses, you can bring them to the store for in-store adjustments or repairs.
What COVID-19 safety measures are in place at Specsavers Square One?
Specsavers follows all provincial government advice with a COVID safe plan in place. Visitors are asked to follow the latest government guidelines when visiting.
What products and brands can I find at Specsavers Square One?
You can find a wide range of glasses, sunglasses, contact lenses, and designer brands including Converse, Tommy Hilfiger, adidas, Levi's, and many more.
What are the store hours for Specsavers Square One?
The store is open from 10:00 to 21:00 Monday through Saturday, and from 11:00 to 19:00 on Sundays.
Can you recommend places to visit near Specsavers Square One?
You can enjoy a variety of nearby places such as The Happy Chocco bakery for treats, Chatime Bubble Tea for refreshments, and Square One Shopping Centre for extensive shopping before or after your visit.
Are there dining options close to Specsavers Square One?
Yes, nearby dining includes Koryo Korean Barbeque for barbecue cuisine, Tim Hortons for coffee and breakfast, and Jollibee for American-style chicken dishes.
Where can I find additional health and medical services near Specsavers Square One?
Close to the store, you can find dental services at Toothworks at Square One and Studio Dental @ Square One for your oral health needs.