Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
1,221 reviews
5 stars
1,106
4 stars
28
3 stars4
2 stars5
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Allan, Veronica, and Yan for their exceptional service.
Product Quality
Customers expressed satisfaction with the quality of glasses and lenses, noting a good selection and positive experiences with the products.
Service Issues
Some customers reported frustrations with delays in service, particularly regarding order fulfillment and communication about backorders.
Professionalism
Several reviews highlighted the professionalism of the staff, particularly during eye exams and consultations, contributing to a positive shopping experience.
Store Environment
The store was described as clean and welcoming, with a pleasant atmosphere that enhanced the shopping experience.
- SKSaudia KhanJan 4, 20265.0Jay was very helpful with excellent customer service who truly took the time to understand our needs (my mom and myself) for glasses, fit, look, price point and helped us make the best purchase. Thank you so much!
- MMMaria MateoJan 1, 20265.0The staff at LensCrafter was very helpful and assisted with all the questions i had regarding my progressive prescription lenses. Joyce was very knowledgeable about the products and thoroughly explained each option with me. I was very satisfied with the service they provided and would definitely recommend them to my friends and family members.
- EWEric WangJan 1, 20265.0Allan and Joyce are very helpful. We enjoyed the service here. Allan checked our coverage and delivered in a very professional way. The rl glasses we tried in another location is not available here, Allan helped us order it. We liked our service here. Thank you.
- KVKhoi VuDec 30, 20255.0My families and I have shopped at Lenscrafters a few times before, at different locations. The experiences have always been straightforward and the glasses qualities are great. This time I decide to try this Markville location for both the eye exam and the glasses. Joyce truly elevated our glasses shopping experience to another level. She was so pleasant and kind and her expertise helped picked a pair that I ended up liking the most, outside of what I originally have in mind. Top notch customer service. 10/10. I am really pleased. On a side note, the eye exam is fantastic too and I highly recommend Indira.
- COCharloteann OcheaDec 27, 20255.0I recently visited Lenscrafters in markville and had a great experience! The staff, Allan, was fantastic at entertaining my questions and making me feel welcome. He took the time to explain various options and ensured I found a pair that fit my budget. Thanks, Allan, for a great experience!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters provides comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Does LensCrafters accept insurance for eye care services?
Yes, LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada, and many more. All prescriptions are welcome.
What designer brands can I find at LensCrafters in Markham?
You can find designer brands such as Oakley, Ray-Ban, Prada, Burberry, Dolce & Gabbana, Michael Kors, Tiffany & Co., Ralph Lauren, and more at LensCrafters.
What are the store hours for LensCrafters at 5000 Highway 7?
LensCrafters is open Monday to Saturday from 9:30 AM to 9:30 PM, and on Sunday from 9:30 AM to 7:00 PM.
Can I schedule an eye exam appointment online at LensCrafters?
Yes, you can schedule a comprehensive eye exam appointment online through LensCrafters' reservation link.
What payment methods does LensCrafters accept?
LensCrafters accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Does LensCrafters offer in-store pickup for eyewear purchases?
Yes, LensCrafters offers in-store pickup services for eyewear and related products.
Which nearby shopping options are available before or after visiting LensCrafters?
You can visit nearby stores such as Roots, Aritzia, Banana Republic, RW&CO., MUJI Markville, and CF Markville shopping centre for clothing and accessories shopping near LensCrafters.
Are there any nearby restaurants close to LensCrafters for a meal or snack?
Yes, nearby restaurants include Good Karma, A&W, Manchu Wok, and Presotea (Markville Mall) where you can enjoy a variety of meal and beverage options before or after your visit.
What nearby services can assist with mobile or telecommunications needs near LensCrafters?
Nearby mobile and telecommunications stores include WOW! mobile boutique, Fido, Freedom Mobile, and chatr Mobile, conveniently located for any mobile phone or service needs.