Specsavers CF Markville

Reviews

• FT

  Faramin Tag

  2 days ago
  5.0
  I had a great experience at the store and wanted to give a special shoutout to Mary and Gorden. They were both amazing—very friendly, patient, and knowledgeable. They took the time to help me find the right pair of sunglasses without any pressure and made the whole process easy and enjoyable. Their customer service was outstanding, and you can tell they genuinely care about helping customers. I really appreciate their help and would definitely come back again because of the service they provided. Thank you, Mary and Gorden!
• TR

  Theresa Robb

  4 days ago
  5.0
  Crystal has been absolutely amazing - she was patient with all my questions - showed my various options and was honest with what looked good on me and what doesn’t! Also helped to fix the glasses that I was currently wearing that was twisted on my face! Love coming to specsavers for all my eyewear needs!!
• MM

  Mike

  6 days ago
  5.0
  My experience at this Specsavers location was amazing. Incredible staff, and Dr. Tam took the time to inform and educate to ensure I was comfortable and understood everything. Shoutout to Gordon, who answered my questions, and special thanks to Mary, who took the time to compare various frames and provide a clear quote based on my needs. Highly recommend!
• AQ

  Anthony Quan

  6 days ago
  5.0
  When I started looking around for new glasses back in December of last year, I took my time checking a lot of eyewear companies trying to find smaller frames that are closer to the size of my eyes. I also looked to see what the companies charge me for an eye exam. The charges ranged between $80 to $130, Specsavers charges $99, so they are not the most expensive but not the lowest. I looked and looked but didn’t find the small frames I was looking for. Then I decided to go back to Specsavers to look one more time and found the small frames that I wanted. Also, when I checked other stores they were quite expensive and didn’t seem as friendly. I am actually an existing Specsavers client, having previously bought glasses and sunglasses there. After finding the frames I wanted I decided to get an eye exam with them too. They gave me a good deal on 2 pairs of glasses including the lens. If I had gone to LensCrafters I would’ve had to pay $130 for an eye exam and for the price I paid at Specsavers. I would have only been able to buy 1 pair of glasses at LensCrafters. Also, Specsavers told me it would be about 2 weeks to get my glasses, but it only took 10 days just like it did the last time I bought glasses there. Finally, I am glad I did not go to LensCrafters because when I read their reviews, the most common complaint was the fact that the glasses always took much longer than the promised time to arrive and when clients had a problem with their glasses, LensCrafters told the clients they were on their own. Yes , I would recommend this location of Specsavers at the Markville Mall.
• PL

  Patti Lynn

  Mar 5, 2026
  5.0
  I had the best experience/customer service yesterday at Specsavers at Markville Mall. Mary was an absolute dream. She was so helpful, knowledgeable, no pressure and such a pleasure to have helping me find the right fit and I am very happy with the choices she helped me with. Looking forward to picking them up in a few weeks. Mary is definitely an asset to the company, customer service that she provides unfortunately is not the norm these days ! Hats off to Mary 😊 I bought both pairs !!! Further update March 13th, 2026. Not only did I have a great experience with the staff and service, I would like to give a shout out to Gordon. I had brought in a pair of older glasses asking if they could be repaired. I was told they couldn’t be repaired by other optometrists. Well, when I brought them to SpecSavers Gordon said let me see what I can do. I received a phone call and Gordon was able to fix them. This gentleman let me tell you, is a miracle worker. Great workmanship, and they look brand new. Now that is what I call great customer service and going that extra mile for the customer. Big shout out to Gordon. Thank you so much 😊

Frequently Asked Questions About Specsavers CF Markville