Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
1,385 reviews
5 stars
1,315
4 stars
30
3 stars4
2 stars0
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful throughout their experience.
Product Knowledge
Many reviews highlighted the staff's expertise in guiding customers to the right frames and lenses, ensuring a good fit and style.
Quick Service
Several customers noted the efficiency of service, particularly in repairs and adjustments, often completed in a matter of minutes.
Positive Atmosphere
The store was described as welcoming and pleasant, with staff creating a comfortable environment for customers.
Mixed Experiences
While most feedback was positive, a few customers reported issues with communication and service, particularly regarding order updates.
- DMDouglas Mark6 days ago5.0Shy at your Whiteoakes Mall location is wonderful to deal with. You are very lucky to have her at your store.
- KPKelly PattersonNov 7, 20255.0Friendly service :)
- TFTeresa FerencNov 3, 20251.0The service was OK,but the lenses are pretty much simply junk!.NEVER again will I buy from this place. I 've been wearing glasses for over 30 years& never ever had such a horrible experience.So hard to keep them clean,even though , I use a proper lens cleaner& the cloth given in the store.And it doesnt matter ,if I just cleaned them ,or hrs later, it feels like Im looking through a piece that was cut out of a plastic jar. Obviously , the quality is as cheap , as the come.NOT ACCEPTABLE to sell such a garbage.
- MDMairin DouglasOct 31, 20255.0Dhara was very friendly and helpful! Really appreciated her assistance
- TDTara DutrizacOct 7, 20255.0I had an outstanding experience thanks to Imsoon. I came into the store focused on finding a new pair of prescription glasses, and right away she picked up on the specific style I was looking for. She gave me the space to browse freely while offering just the right amount of support and guidance when needed. What stood out even more was how welcoming and thoughtful she was, not just with me, but also with my son, helping keep him engaged so I could focus. Imsoon was never pushy, but her deep knowledge and professionalism really showed. She navigated the system with ease to help me maximize my benefits and ensure a perfect fit for my glasses. In my 20 years of wearing glasses, this was by far the best customer service I’ve ever received. Thank you, Imsoon!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer at 1105 Wellington Road South?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which eyewear brands are available at this LensCrafters location?
You can find designer brands such as Oakley, Ray-Ban, Prada, Burberry, Dolce & Gabbana, Michael Kors, Ralph Lauren, Coach, Tiffany & Co., and more.
Does LensCrafters accept vision insurance, and if so, which ones?
LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada.
What are the operating hours for LensCrafters at White Oaks Mall?
LensCrafters is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 20:00, and Sunday from 10:00 to 17:00.
Can I schedule an eye exam appointment online for this LensCrafters location?
Yes, you can schedule your eye exam online via the LensCrafters scheduling link specifically for this store.
Does LensCrafters provide any specialized services or technologies?
Yes, they offer services such as AccuFit and myLook, and specialty services including prescription wearable technology and digital retina photography (varies by location).
What payment methods are accepted at LensCrafters in White Oaks Mall?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Is the LensCrafters location in White Oaks Mall wheelchair accessible?
Yes, this LensCrafters has a wheelchair accessible entrance.
What nearby dining options are available around LensCrafters at White Oaks Mall?
Nearby dining options include KFC for fast food, Thai Express Restaurant London for Asian fusion, Taco Bell Canada for Mexican food, Bourbon Street Grill for Asian cuisine, Tim Hortons for coffee and snacks, New York Fries, and Freshly Squeezed smoothie juice bar.
Are there other shopping options near LensCrafters in White Oaks Mall?
Yes, nearby stores include RW&CO. and Boathouse for clothing, Ben Moss Jewellers and FAST TIME WATCH & JEWELLERY REPAIR for jewelry and repairs, Gymboree for children's clothing, Town Shoes and Saucony for footwear, and Trade Secrets for cosmetics and beauty supplies.
How can nearby places like Starbucks and Purdys Chocolatier enhance my visit to LensCrafters?
You can enjoy a coffee break at Starbucks or pick up chocolate gifts from Purdys Chocolatier before or after your eye appointment, making your visit more enjoyable and convenient.