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LensCrafters

4.8
(1625 reviews)

Business Details

1680 Richmond Street North, London, ON
N6G 3Y9, Canada
(519) 660-1104

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1680 Richmond Street North, London, ON
N6G 3Y9, Canada

Hours

Reviews

4.8
1,625 reviews
5 stars
1,501
4 stars
35
3 stars
5
2 stars
3
1 star
81
  • PJ
    Paul James
    Mar 11, 2026
    5.0
    Fast Friendly Service Meghan did a great job picking frame to suit me! Dhara was excellent and extremely helpful. Professional and Super-Friendly
  • PC
    Phoenix Fine Touch Cleaning
    Mar 6, 2026
    5.0
    Alena is yoir hero, all her team members are professionals. Enjoy yoir experience as how we did. Highly recommended
  • SD
    steve Donahue
    Mar 4, 2026
    1.0
    I bought Ray-Ban meta glasses for $700 a few months back and they stopped working. I’ve barely used them and they’re in mint condition. Won’t connect to phone or app anymore. They said contact rayban and rayban denied the warranty saying I have to go through LensCrafters. This even though they are months old with a 1 year warranty . I would avoid this store at all costs.
  • AT
    Alvin Taguibao
    Feb 27, 2026
    5.0
    Rhithika fixed my glasses when I came back needing adjustments, excelent customer service. Thank you!
  • RG
    ROSHAN GHIMIRE
    Feb 27, 2026
    1.0
    So called manager, she has worst customer handling skills. "Extremely disappointed with the management at this LensCrafters. When I originally purchased my frames, I was explicitly assured by the staff that I could come back in a few days for a new frame. However, when I returned, the manager's attitude was completely dismissive. They totally ignored the prior agreement and refused to honor what was promised during the sale. It’s clear that once they have your money, they no longer care about customer service or keeping their word."

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters

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Certified March 15, 2026Yext Knowledge Graph
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