Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,594 reviews
5 stars
1,477
4 stars
35
3 stars4
2 stars3
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, knowledgeable, and helpful, providing excellent service and support throughout the purchasing process.
Product Selection
Customers appreciate the wide variety of eyeglass frames and styles available, noting the quality and affordability of the products.
Repair Services
The repair and maintenance services are highly praised, with many customers reporting quick and free fixes for their glasses.
Mixed Experiences
While many reviews are positive, there are some complaints regarding communication issues and delays in order fulfillment.
Professionalism
Several staff members are highlighted for their professionalism and dedication to customer satisfaction, enhancing the overall shopping experience.
- MHMar HadzNov 16, 20255.0I had a wonderful experience at this location — I came in looking for a specific pair of glasses that I was unable to find elsewhere, showed the person (Maxiel) that was assisting me what I was looking for by showing her screenshots from a tiktok video and she was able to locate the exact pair I was interested in! They did not carry them in store but she was able to order them online, and they were in the store ready for pick up within 5 days! I am so thrilled with these glasses, they’re the exact statement piece I was looking for! Thank you so much Maxiel and LensCrafters for the effortless transition to a new pair of glasses!
- JDJulia DemeloNov 15, 20251.0Older lady with the short white hair was very rude. Came in to get my glasses tightened and look at a few frames with my mom because we’re due for new ones come January, stood right behind us the whole time acted like we were gonna rob the store. Gave us dirty looks then when I was waiting on an optician she said “ do you need something” in the rudest tone. Everyone else was very kind except for her. Been a customer here for over 5 years I think she needs to be re trained on customer service.
- VZVictoria ZNov 14, 20255.0Meghan was so nice! She helped me replace my daughter’s glasses nosepiece and did some adjustments to make them align better. The store is great with a huge collection of glasses. I’m so happy to have walked in here.
- JBJashan BrarNov 14, 20255.0It is my first time experience with lenscrafters and I am on cloud nine with their custome service.Each and every person is extremely calm and helpful .Moreover, there is a girl can as a sale women I just forget her name ,she is also very silver tongue .She shown me different types of glasses and gave the answer of my many questions.Eventually , I am very happy to buy the sunglasses from lenscrafters.
- YXYilan XinOct 28, 20255.0⭐️⭐️⭐️⭐️⭐️ Amazing Experience – Highly Recommend! I had such a wonderful experience at this eyeglass store! The staff here are not only professional but also genuinely kind and attentive. The technician who helped me fix my glasses was incredibly skilled — they repaired a bent frame that I thought was completely ruined, and it now feels brand new again. The level of craftsmanship really impressed me; every adjustment was done carefully and precisely until the fit was perfect. Their repair and maintenance service is top-notch — quick, detailed, and done with real care. What surprised me most was how affordable everything was. You can tell they truly value their customers rather than overcharging for small fixes. I also browsed their selection of eyeglass frames, and I was amazed by the variety and style they offer. Whether you like classic, modern, or trendy designs, they’ve got something for everyone, and the quality feels premium. The atmosphere of the store is warm and welcoming. From the moment I walked in, I felt comfortable asking questions, and every staff member treated me with patience and respect. It’s rare these days to find a place that combines good prices, great service, and real professionalism, but this store absolutely does. I’ll definitely be coming back for future check-ups, lens changes, or new frames. If you’re looking for excellent repair skills, beautiful glasses, and friendly service at reasonable prices, this is the place to go. Highly recommended! ⸻
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters provides comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
LensCrafters offers brands including Oakley, Ray-Ban, Prada, Burberry, Dolce & Gabbana, Michael Kors, and more.
What are the store hours of LensCrafters at 1680 Richmond Street North?
LensCrafters is open Monday to Friday from 10:00 to 21:00, Saturdays 10:00 to 20:00, and Sundays 10:00 to 17:00.
Does LensCrafters accept insurance for eye care services?
Yes, LensCrafters directs bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and more.
Can I schedule an eye exam appointment online at LensCrafters?
Yes, appointments can be scheduled online through their dedicated scheduling link.
What payment options are accepted at LensCrafters?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is LensCrafters wheelchair accessible?
Yes, LensCrafters has a wheelchair accessible entrance.
Are there any nearby places where I can find additional fashion accessories or eyewear?
Yes, Sunglass Hut at Hudsons Bay and Specsavers Canada are nearby and offer sunglasses and optical services respectively.
Where can I find places to shop for clothing and sportswear near LensCrafters?
Nearby clothing and sportswear stores include Hot Topic, ZARA, Sport Chek Hyland, and Foot Locker Canada, offering a variety of fashion and athletic gear.
What dining options are available near LensCrafters?
You can enjoy meals at nearby restaurants such as Nando's for Portuguese-style chicken and The Keg Steakhouse and Bar for steak and bar service.