Certified by Specsavers Masonville Place • Mar 22, 2026
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Masonville Place, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in London, ON store or visit us in store to see the range.
Location
Certified by Specsavers Masonville Place • Mar 22, 2026
Certified by Specsavers Masonville Place • Mar 22, 2026
Reviews
4.8
463 reviews
5 stars
422
4 stars
19
3 stars2
2 stars4
1 star
16
MA
Mohammad Shafi Abdulrazak
Mar 16, 2026
4.0
The staff at Specsavers Masonville are amazing, especially Lindsay!
She is such an energetic and professional worker who ensures every customer is satisfied with her positive attitude.
It goes without saying: if you want the best eyewear service, she’s the one to see.
HV
Helen Vashkova
Mar 11, 2026
5.0
Reem and Lester were very helpful and attentive. Thank you!
CM
cristine mrt
Mar 7, 2026
5.0
The staff that I had the chance to interact with were all accommodating and approachable. For my visit wherein I had to place my orders after the 1 week trial period, Ms. Dooa B. gracefully helped me. We were able to purchase everything that I wanted quickly. For students, I recommed her since she helped me maximize my insurance.
HM
Hanna M
Mar 7, 2026
5.0
This is my first pair of glasses. I worked with Doaa and she was wonderful! She gave me honest feedback about each frame I tried which I appreciate. She’s got an eye for what works with your features whilst incorporating her knowledge and expertise with respect to the prescription.
AO
Aneena Oommen
Feb 13, 2026
2.0
I am giving 2 stars only because the other staff members were polite, helpful, and professional, and I have no concerns with them.
However, I had a disappointing experience with one staff member of Chinese background (I did not notice his name, and there were no other Chinese staff present at the time). When I explained that the glass frame was too small for my face and asked if it could be made bigger, he responded in a rude and inappropriate manner, saying that he cannot make my face bigger, only the glasses. This comment was unnecessary and disrespectful.
I hope management addresses this issue and reinforces respectful communication, as customer service is very important.
Frequently Asked Questions About Specsavers Masonville Place
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
How much does a comprehensive eye exam cost at Specsavers Masonville Place?
A comprehensive eye exam costs $99 at participating stores and includes an OCT scan at no additional charge. For patients 65 or over, eligible under the provincial health care plan, the exam can be received with no out of pocket expense.
How can I book an eye exam at Specsavers Masonville Place?
You can book an eye exam online by selecting the store and clicking ‘book appointment’, or by calling or visiting the store directly for assistance.
What brands of eyewear are available at Specsavers Masonville Place?
Specsavers Masonville Place offers a wide range of designer brands including Converse, Timberland, Tommy Hilfiger, adidas, Levi's, Marc Jacobs, and more.
What are the store hours for Specsavers Masonville Place?
The store is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 20:00, and Sunday from 10:00 to 17:00.
What services does Specsavers Masonville Place offer?
The store provides eye tests, adult eye tests, contact lens services, and general eye health services.
Can I get my glasses adjusted or repaired at Specsavers Masonville Place?
Yes, you can visit the store to have your glasses adjusted or repaired if you experience any discomfort or issues.
Are there any COVID-19 safety measures in place at Specsavers Masonville Place?
Yes, the store follows all provincial government advice to maintain COVID safety for the community. Visitors are requested to follow the latest government guidelines during their visit.
What nearby places can I visit along with Specsavers Masonville Place?
Specsavers Masonville Place is located near many shopping and dining options such as CF Masonville Place shopping center, Michael Kors for fashion accessories, and MADO Turkish Restaurant for dining.
How can nearby stores like Swarovski and Fruits & Passion complement my visit to Specsavers?
After your eye exam or eyewear purchase, you might enjoy visiting nearby stores such as Swarovski for jewelry and fashion accessories or Fruits & Passion for beauty and cosmetic supplies, all conveniently located nearby.
Is there convenient access to financial and mobile services near Specsavers Masonville Place?
Yes, nearby you can find The Exchange Network ATMs and Western Union for financial services, as well as chatr Mobile and Rogers stores for mobile and electronics needs, making it easy to combine your errands.
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