Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Masonville Place, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in London, ON store or visit us in store to see the range.
Location
Specsavers Masonville Place
U005A-1680 Richmond Street North, London, ON
N6G 3Y9, Canada
Hours
Reviews
4.8
433 reviews
5 stars
395
4 stars
18
3 stars2
2 stars3
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual staff members like Lester, Meesha, and Remya.
Efficiency
Many reviews highlighted the quick service, including fast appointment scheduling and prompt delivery of glasses.
Quality of Care
Customers appreciated the thoroughness of eye exams and the personalized attention given to their needs, with several noting the professionalism of the optometrists.
Affordability
The business received positive feedback regarding competitive pricing and good deals on eyewear.
Store Environment
The store was described as clean, welcoming, and well-organized, contributing to a pleasant shopping experience.
- YAYumna A6 days ago5.0Sara and Remya were very patient with us while we picked our frames and they explained what offers they had and what they recommended for us! Super happy with our visit!
- MDMorgan DiamondDec 29, 20255.0Awesome Experience! I got an appointment for and eye exam quick. My glasses arrived sooner then expected. The staff were super helpful. The prices were good. I highly recommend this place!
- NJnajma jamaDec 26, 20255.0I had a great experience at Specsavers. Meesha helped me out and was extremely knowledgeable about the offers and deals. She took the time to explain everything clearly and made the visit smooth and stress-free.
- RARaghu AdhikaryDec 25, 20255.0The location is nice and convenient, staff are helpful, and Dr. Serene Simran who conducted my eyes examination was polite, friendly, and thorough in her work. I would highly recommend to consult her. Thank you.
- MMMichelle MaisonvilleDec 17, 20255.0Our family has been really impressed by the service at Specsavers Masonville Place. The doctor is extremely thorough and supportive of not just our eye health, but overall health as well. The staff is very helpful and fitted my new glasses to me perfectly. I am not only seeing so much better, but I am also receiving many compliments on my new frames.
Frequently Asked Questions About Specsavers Masonville Place
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
How much does a comprehensive eye exam cost at Specsavers Masonville Place?
A comprehensive eye exam costs $99 at participating stores and includes an OCT scan at no additional charge. For patients 65 or over, eligible under the provincial health care plan, the exam can be received with no out of pocket expense.
How can I book an eye exam at Specsavers Masonville Place?
You can book an eye exam online by selecting the store and clicking ‘book appointment’, or by calling or visiting the store directly for assistance.
What brands of eyewear are available at Specsavers Masonville Place?
Specsavers Masonville Place offers a wide range of designer brands including Converse, Timberland, Tommy Hilfiger, adidas, Levi's, Marc Jacobs, and more.
What are the store hours for Specsavers Masonville Place?
The store is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 20:00, and Sunday from 10:00 to 17:00.
What services does Specsavers Masonville Place offer?
The store provides eye tests, adult eye tests, contact lens services, and general eye health services.
Can I get my glasses adjusted or repaired at Specsavers Masonville Place?
Yes, you can visit the store to have your glasses adjusted or repaired if you experience any discomfort or issues.
Are there any COVID-19 safety measures in place at Specsavers Masonville Place?
Yes, the store follows all provincial government advice to maintain COVID safety for the community. Visitors are requested to follow the latest government guidelines during their visit.
What nearby places can I visit along with Specsavers Masonville Place?
Specsavers Masonville Place is located near many shopping and dining options such as CF Masonville Place shopping center, Michael Kors for fashion accessories, and MADO Turkish Restaurant for dining.
How can nearby stores like Swarovski and Fruits & Passion complement my visit to Specsavers?
After your eye exam or eyewear purchase, you might enjoy visiting nearby stores such as Swarovski for jewelry and fashion accessories or Fruits & Passion for beauty and cosmetic supplies, all conveniently located nearby.
Is there convenient access to financial and mobile services near Specsavers Masonville Place?
Yes, nearby you can find The Exchange Network ATMs and Western Union for financial services, as well as chatr Mobile and Rogers stores for mobile and electronics needs, making it easy to combine your errands.