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LensCrafters

4.8
(1520 reviews)

Business Details

2960 Kingsway Drive, Kitchener, ON
N2C 1X1, Canada
(519) 894-5414

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2960 Kingsway Drive, Kitchener, ON
N2C 1X1, Canada

Hours

Reviews

4.8
1,520 reviews
5 stars
1,401
4 stars
57
3 stars
10
2 stars
7
1 star
45
  • LG
    Luz Janneth Gutierrez
    Mar 7, 2026
    5.0
    This is one of the best customer service I have ever experienced. Very professional! Thank you Dr. Katherine Dietrich!
  • DH
    Daniel Hummel
    Mar 4, 2026
    5.0
    Amazing customer service . Helped me when I was in need.
  • TA
    Tamana Amin
    Mar 1, 2026
    5.0
    Sophie was so wonderful to deal with, she was super friendly and accommodating. She also helped me make a decision on which frames to buy and what suited me the best. Though I was feeling bad for taking a lot of her time away from attending to other clients, she still took her time with me. It is wonderful to see someone who actually shows care in their job, especially in the retail industry.
  • TG
    Tim Gricnik
    Feb 17, 2026
    5.0
    Aman was awesome and incredibly helpful, I highly recommend reaching out to him!
  • KS
    Keaghan Stanley
    Feb 7, 2026
    1.0
    Terrible experience today. At the Waterloo store, the associates actually help you find what you need. I browsed for a bit, asked for help and nothing. As new consumers walked in after me, associates helped them first. I ended up walking out. Disappointing to say the least. I waited about 30 minutes.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters

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Certified March 15, 2026Yext Knowledge Graph
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