Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Eastgate Square, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Hamilton, ON store or visit us in store to see the range.
Location
Hours
Reviews
4.8
139 reviews
5 stars
126
4 stars
8
3 stars1
2 stars1
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their willingness to assist throughout the process.
Eye Exams
The optometrists received positive feedback for their thoroughness and professionalism during eye exams.
Product Selection
The store offers a wide variety of stylish frames at competitive prices, which customers appreciated.
Overall Experience
Many customers reported having a pleasant and smooth experience, recommending the store for its excellent service and value.
- JLJoel Lottridge3 days ago1.0Don't go here I asked to get my clear lenses first and I clearly stated I needed clear lenses for work but nope I got my sunglasses first which again I clearly stated cant be worn at my work. Genuinely 0/10
- MEMarianne ellis6 days ago5.0Friendly knowledgeable staff and Dr.Grewal was amazing
- PIprabhu ilancheliyanDec 22, 20255.0It was great experience for first time here and Gillian was really nice and helped us with options to buy the glasses and the whole process was very smooth. Highly recommend this place and would love to come back here.
- SMSarah MewhineyDec 11, 20255.0The ladies up front were fantastic! I was genuinely asking them if the frames looked ok. Gave honest feedback, and love the girls girl type vibe. Optometrist was informative and I was impressed with his approach to clients. I haven't received my glasses yet, but customer service is amazing.
- BWBri WheelerNov 25, 20255.0I actually had an amazing experience. I was greeted as soon as I came in and when I said needed to make an appointment ASAP they were able to make an appointment for that same day! The optometrist took his time and made sure everything was checked/tested! After having my eyes checked if glasses are needed (they were for me) they give you the opportunity to browse for as long as you need to find the perfect pair while also informing you of every single promotion! Highly recommended going here if you need an eye exam, new glasses, sunglasses etc!
Frequently Asked Questions About Specsavers Eastgate Square
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What is the cost of a comprehensive eye exam at Specsavers Eastgate Square?
A comprehensive eye exam costs $99 at participating stores and includes a no-charge OCT scan. For those 65 or over, eligible patients receive the exam at no out-of-pocket cost covered by the provincial health care plan.
How can I book an eye exam at Specsavers Eastgate Square?
You can book an eye exam online by selecting the store and clicking ‘book appointment’ on their website. Alternatively, you can call them or visit the store in person.
What brands of eyewear are available at Specsavers Eastgate Square?
Specsavers Eastgate Square offers a wide range of brands including HUGO, Converse, Hackett, Jeff Banks, Marvel, Osiris, Quiksilver, Superdry, Timberland, Tommy Hilfiger, and more.
What services does Specsavers Eastgate Square provide?
They provide eye tests, adult eye tests, contact lens services, and eye health services.
What are the opening hours of Specsavers Eastgate Square?
They are open Monday to Friday from 10:00 to 20:00, Saturday from 10:00 to 18:00, and Sunday from 11:00 to 17:00. They are closed on December 25, 2025.
Can I return or amend my glasses order at Specsavers Eastgate Square?
Yes, you can return or amend your glasses within three months of purchase as part of their no worries, no fuss guarantee. Visit the store to discuss your order.
Does Specsavers Eastgate Square offer adjustments or repairs for glasses?
Yes, the store offers in-store adjustments and repairs for glasses if you experience any discomfort or issues.
What COVID-19 safety measures are in place at Specsavers Eastgate Square?
They follow all provincial government advice to keep the community safe, and visitors should adhere to the latest government guidelines when visiting the store.
What nearby places can I visit before or after my appointment at Specsavers Eastgate Square?
You can visit Eastgate Square shopping center with cinema, The Beer Store, and various restaurants like New York Fries - Eastgate Square for dining options.
Are there convenient transit and mobile service options close to Specsavers Eastgate Square?
Yes, nearby mobile and telecommunications stores such as WOW! mobile boutique, Tbooth wireless, Freedom Mobile, and Wirelesswave are available for your connectivity needs before or after your visit.
Where can I find pharmacies and healthcare services near Specsavers Eastgate Square?
Loblaw pharmacy and Shoppers Drug Mart are nearby for pharmacy needs, and Fallon Vision Group and Eastgate Dental Centre provide additional health and medical services close to the store.