Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Stone Road Mall, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Guelph, ON store or visit us in store to see the range.
Location
Hours
Reviews
5.0
152 reviews
5 stars
148
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3
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1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their willingness to assist and provide excellent service.
Eye Exams
The eye exams were described as thorough and innovative, with many customers feeling well-informed and comfortable during the process.
Product Selection
The variety of frames available was appreciated, although some customers noted limited options in-store compared to online.
Affordability
Many reviews mentioned great prices and value for money, with customers expressing satisfaction with the affordability of glasses and services.
Overall Experience
Overall, customers reported positive experiences, often recommending the store for its service, atmosphere, and quality.
- EHEsther Herron3 days ago5.0I dealt with Ben at the stone road mall location. He helped me pick out frames within my budget and made the whole process seamless. He was very personable and I enjoyed my experience. Thank you
- JDJoann DJan 2, 20265.0I felt valued as a customer and was very happy with the knowledge and friendliness of the staff
- SBSamandeep BrarDec 31, 20255.0I had a fantastic experience at this Specsavers branch! The entire team was professional, welcoming, and made the whole process feel easy and efficient. A special shout-out to the optometrist who was absolutely brilliant with my kids. They were patient, engaging, and made the eye tests fun and stress-free for them. It’s not always easy taking children for check-ups, but the team here made it a breeze. I’m really happy with the service we received and will definitely be visiting this location again. Highly recommended for families!
- KHKendra HainesDec 29, 20255.0Highly recommend specsavers in Stone Road Mall, the staff is friendly, knowledgeable, who take time to explain things to you. They make sure your glasses fit you properly and you're comfortable. They'll even say hi to you if they recognize you on the street lol
- RPRodrigo PinedaDec 28, 20255.0Victoria was extremely friendly, helpful and patient with me, she is extremely knowledgeful in regards to the variety of glases and the functions/aids that the upgrades would help me attain.
Frequently Asked Questions About Specsavers Stone Road Mall
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What services does Specsavers Stone Road Mall offer?
We offer eye tests, adult eye tests, contact lens services, and eye health services.
What products can I find at Specsavers Stone Road Mall?
We provide glasses, sunglasses, contact lenses, and various types of lenses such as progressive, bifocal, transition, reactions, and polarising lenses.
How can I book an eye exam at Specsavers Stone Road Mall?
You can book an eye exam online through our website, call us at +15198235480, or visit the store to book an appointment in person.
What are the store hours for Specsavers Stone Road Mall?
We are open Monday to Friday from 10:00 to 20:00, Saturdays 10:00 to 18:00, and Sundays 11:00 to 17:00. Please note we are closed on December 25 and January 1.
What is the cost of a comprehensive eye exam at Specsavers Stone Road Mall?
The comprehensive eye exam costs $99 at participating stores and includes an OCT scan at no extra charge. For customers 65 or over, exams are covered by the provincial health care plan if eligible.
Can I return or amend my glasses order at Specsavers Stone Road Mall?
Yes, you can return or amend your glasses order within three months of purchase as part of our no worries, no fuss guarantee.
Are glasses adjustments and repairs available at Specsavers Stone Road Mall?
Yes, if your glasses are uncomfortable or have issues, just visit us and we will try to adjust or repair them in-store.
What COVID-19 safety measures does Specsavers Stone Road Mall follow?
We follow all provincial government advice and have a COVID safe plan in place. Please follow current government guidelines when visiting.
What nearby beauty and fashion stores can I visit when shopping at Specsavers Stone Road Mall?
You can explore nearby stores such as Benefit Cosmetics Brow Bar, Charlotte Tilbury, SEPHORA, MAC Cosmetics, and clothing stores like Call It Spring, Roots, and Ardene.
What dining options are near Specsavers Stone Road Mall?
Nearby dining options include A&W Canada for breakfast and brunch, Taco Bell Canada for Mexican fast food, Mr Sub for quick subs, and Mr. Souvlaki for Greek cuisine.
Are there other eye care clinics close to Specsavers Stone Road Mall?
Yes, Vogue Optical is a nearby optometrist and eye care clinic if you want to explore more eye care options near us.