Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Stone Road Mall, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Guelph, ON store or visit us in store to see the range.
Location
Hours
Reviews
5.0
135 reviews
5 stars
132
4 stars2
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service throughout the experience.
Eye Exams
Customers praised the thoroughness and professionalism of the eye exams, highlighting the innovative equipment and clear explanations provided by the optometrists.
Product Selection
The variety of frames available is appreciated, although some customers noted limited in-store options compared to online selections.
Pricing
Many reviews commend the affordability of glasses and the value offered, with several customers mentioning great deals and competitive pricing.
Store Atmosphere
The store environment is described as clean, modern, and welcoming, contributing to a positive shopping experience.
- CCCassieNov 16, 20255.0Very professional and all the employees were excellent and kind. As well the glasses selection was great.
- LCLea CrawfordNov 14, 20255.0Specsavers opticians are wonderful. The eye exam is truly innovative. The staff are so friendly and helpful. The atmosphere is terrific. There is a wide variety of frames to choose from. And they truly do care for their customers
- CCCaleenNov 5, 20255.0My mom and I had a great experience with Specsavers. Victoria was amazing and so helpful. She explained everything clearly and I'm excited about my new glasses!
- KSkhadija shaikNov 5, 20255.0Abil and Victoria are so warm and professional. Everyone here are willing to help. Great team!
- KLKimberley LangfreyOct 22, 20255.0Staff are top notch! I was greeted promptly and received excellent customer service to help me get my new pair of glasses. Staff were very friendly and more than willing to help me out. I didn't feel rushed and although some hiccups with documentation for insurance, that didn't take anything away from the level of service I received. The ladies assisting me, I wish I remembered their names, are great assets and they made sure I chose frames that I liked but also suit my face. Thank you!!
Frequently Asked Questions About Specsavers Stone Road Mall
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What services does Specsavers Stone Road Mall offer?
We offer eye tests, adult eye tests, contact lens services, and eye health services.
What products can I find at Specsavers Stone Road Mall?
We provide glasses, sunglasses, contact lenses, and various types of lenses such as progressive, bifocal, transition, reactions, and polarising lenses.
How can I book an eye exam at Specsavers Stone Road Mall?
You can book an eye exam online through our website, call us at +15198235480, or visit the store to book an appointment in person.
What are the store hours for Specsavers Stone Road Mall?
We are open Monday to Friday from 10:00 to 20:00, Saturdays 10:00 to 18:00, and Sundays 11:00 to 17:00. Please note we are closed on December 25 and January 1.
What is the cost of a comprehensive eye exam at Specsavers Stone Road Mall?
The comprehensive eye exam costs $99 at participating stores and includes an OCT scan at no extra charge. For customers 65 or over, exams are covered by the provincial health care plan if eligible.
Can I return or amend my glasses order at Specsavers Stone Road Mall?
Yes, you can return or amend your glasses order within three months of purchase as part of our no worries, no fuss guarantee.
Are glasses adjustments and repairs available at Specsavers Stone Road Mall?
Yes, if your glasses are uncomfortable or have issues, just visit us and we will try to adjust or repair them in-store.
What COVID-19 safety measures does Specsavers Stone Road Mall follow?
We follow all provincial government advice and have a COVID safe plan in place. Please follow current government guidelines when visiting.
What nearby beauty and fashion stores can I visit when shopping at Specsavers Stone Road Mall?
You can explore nearby stores such as Benefit Cosmetics Brow Bar, Charlotte Tilbury, SEPHORA, MAC Cosmetics, and clothing stores like Call It Spring, Roots, and Ardene.
What dining options are near Specsavers Stone Road Mall?
Nearby dining options include A&W Canada for breakfast and brunch, Taco Bell Canada for Mexican fast food, Mr Sub for quick subs, and Mr. Souvlaki for Greek cuisine.
Are there other eye care clinics close to Specsavers Stone Road Mall?
Yes, Vogue Optical is a nearby optometrist and eye care clinic if you want to explore more eye care options near us.