Brand Certified
LensCrafters
4.9(2481 reviews)
Certified by LensCrafters • Apr 05, 2026
Business Details
25 The West Mall, Etobicoke, ON
M9C 1B8, Canada
Certified by LensCrafters • Apr 05, 2026
(416) 622-7335
Certified by LensCrafters • Apr 05, 2026
https://local.lenscrafters.com/canada/on/etobicoke/25-the-west-mall.html
Certified by LensCrafters • Apr 05, 2026
About
Certified by LensCrafters • Apr 05, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Apr 05, 2026
Hours
Certified by LensCrafters • Apr 05, 2026
Monday9:30 AM - 9:00 PM
Tuesday9:30 AM - 9:00 PM
Wednesday9:30 AM - 9:00 PM
Thursday9:30 AM - 9:00 PM
Friday9:30 AM - 9:00 PM
Saturday9:30 AM - 9:00 PM
Sunday10:30 AM - 6:00 PM
Reviews
4.9
2,481 reviews
5 stars
2,374
4 stars
41
3 stars4
2 stars6
1 star
56
- PVPriscilla Vargas4 days ago1.0Horrible customer service. Was in the store for 15 minutes and not one of the 3 employees (standing there doing NOTHING) even said hello to us, let alone assisted us in purchasing glasses. There were 4 other people who walked in the store while my husband and I were in there all 4 of whom were greeted in a friendly manner and assisted immediately upon entering. Not sure if it was the way we look or what we were wearing, but there was absolutely no attempt to assist us despite the fact that we were holding multiple options in our hands. We weren't even offered a tray to lay the glasses in while shopping. Not one single word was spoken to us in 15 minutes!! We were so disappointed in their behaviour that we just left. Definitely not a store that we would like to give our business to.
- TTTan TApr 4, 20261.0Well, the store did lose my first pair of glasses in Transit. I let it go because things happen. However, the brown supervisor in store needs customer service training as he’s quite rude. The associates are friendly though.
- YSYvonne SolivenApr 3, 20265.0The staff are friendly and very accommodating, They pay attention to the detail when choosing your glasses. I highly recommended LensCrafters to all my friends. 🥰
- RKRob KochelApr 1, 20265.0Excellent use of technology and a professional and learned approach during the eye examination. Great selection of glasses and options plus a winning formula on pricing.
- MSMarianna StasenkoMar 16, 20261.0I had my eye exam at their place on February 2. They told me they would order contact lenses for me and call me back in two weeks for a fitting. I waited until March 16 and finally called them myself to ask what was happening with my lenses. They had no idea what I was talking about. It’s very disappointing because I have an important event in my life where I really wanted to be without glasses. Very unprofessional.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer at Sherway Gardens Mall in Etobicoke?
LensCrafters provides comprehensive eye exams, premium lens solutions, prescription wearable technology, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters in Sherway Gardens?
You can find brands like Prada, Burberry, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more at this location.
What are the operating hours for LensCrafters at 25 The West Mall?
LensCrafters is open Monday to Saturday from 9:30 AM to 9:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does LensCrafters accept insurance and which ones are covered?
Yes, LensCrafters directs bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada.
Can I schedule my eye exam appointment online for LensCrafters at Sherway Gardens?
Yes, you can schedule your eye exam online through their official scheduling link.
What payment methods are accepted at LensCrafters in Sherway Gardens Mall?
They accept payment via American Express, Cash, Check, Discover, Mastercard, and Visa.
What should I bring when I come for an eye exam at LensCrafters?
Bring your vision and medical insurance information, existing eyeglasses or contact lenses, and any questions you may have for the optometrist.
Are there any wheelchair accessible entrances at LensCrafters Sherway Gardens?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
What nearby stores can I visit along with LensCrafters at Sherway Gardens Mall?
Nearby stores include Little Burgundy Shoes for footwear and accessories, Tbooth Wireless for mobile phones and repairs, and De Beers Sherway Gardens for jewelry.
What dining options are available near LensCrafters Sherway Gardens for a meal or snack?
You can visit restaurants like Poulet Rouge for fast food, Amaya Sherway for Indian cuisine, and Big Smoke Burger for burgers within the mall.
Are there beauty and fashion stores near LensCrafters at Sherway Gardens?
Yes, nearby you can find stores such as Beauty Boutique by Shoppers Drug Mart, Michael Kors boutique, Banana Republic, and Aldo Accessories for fashion and beauty shopping.
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