Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
2,432 reviews
5 stars
2,330
4 stars
41
3 stars4
2 stars4
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for their friendliness, helpfulness, and professionalism, with many customers highlighting specific employees like TJ, Chris, and Mahnaz for their exceptional service.
Product Selection
Customers appreciated the wide variety of frames and sunglasses available, although some noted that the selection for men's glasses was average compared to women's.
Repair Services
Many reviews mentioned quick and efficient repair services, with several customers expressing satisfaction with complimentary repairs and adjustments.
Eye Exams
The eye exams were described as thorough and efficient, with positive feedback on the optometrists' professionalism and care.
Store Environment
The store was noted for its clean, welcoming atmosphere, contributing to a pleasant shopping experience.
- PSPathik Shah4 days ago1.0I placed an order for frames and waited two weeks, only to get a call saying they were "suddenly" out of stock. When I pointed out how odd it was to realize this after fourteen days, I didn't get an apology or an explanation. Instead, the person simply said, "Thanks for understanding," and ended the conversation. This level of arrogance before the product is even delivered says everything you need to know about their attitude toward customers.
- AYAthmar Yousif5 days ago5.0I had a great experience. Diyna was extremely kind and very helpful throughout the process. She took the time to explain everything and helped me choose what I want exactly. Her friendly attitude made the whole experience pleasant. Thank u Diyna
- JCJosie C5 days ago5.0Amazing customer service here. I’m so pleased with my experience. The girl with the dark mid length hair (didnt get her name) was extremely kind and helpful, and the optometrist was also very nice!
- DDDominique Belly DancerJan 2, 20265.0Hailey was absolutely amazing! She spent about an hour and a half helping me and my two friends pick out two pairs of glasses each, and she was patient, friendly, and incredibly knowledgeable the entire time. She made sure we understood all of our options, helped us find the best deals, and took the time to properly apply our insurance so we got the most value possible. We never felt rushed and genuinely felt taken care of. Such a great experience — thank you, Hailey!
- LCLeif CarlsenJan 2, 20265.0Excellent experience with the receptionist, optometrist as well as the sales person. All were extremely professional, knowledgeable, friendly and helpful. I forgot their names but everybody at the Sherway Gardens LensCrafters were great.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer at Sherway Gardens Mall in Etobicoke?
LensCrafters provides comprehensive eye exams, premium lens solutions, prescription wearable technology, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters in Sherway Gardens?
You can find brands like Prada, Burberry, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more at this location.
What are the operating hours for LensCrafters at 25 The West Mall?
LensCrafters is open Monday to Saturday from 9:30 AM to 9:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does LensCrafters accept insurance and which ones are covered?
Yes, LensCrafters directs bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada.
Can I schedule my eye exam appointment online for LensCrafters at Sherway Gardens?
Yes, you can schedule your eye exam online through their official scheduling link.
What payment methods are accepted at LensCrafters in Sherway Gardens Mall?
They accept payment via American Express, Cash, Check, Discover, Mastercard, and Visa.
What should I bring when I come for an eye exam at LensCrafters?
Bring your vision and medical insurance information, existing eyeglasses or contact lenses, and any questions you may have for the optometrist.
Are there any wheelchair accessible entrances at LensCrafters Sherway Gardens?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
What nearby stores can I visit along with LensCrafters at Sherway Gardens Mall?
Nearby stores include Little Burgundy Shoes for footwear and accessories, Tbooth Wireless for mobile phones and repairs, and De Beers Sherway Gardens for jewelry.
What dining options are available near LensCrafters Sherway Gardens for a meal or snack?
You can visit restaurants like Poulet Rouge for fast food, Amaya Sherway for Indian cuisine, and Big Smoke Burger for burgers within the mall.
Are there beauty and fashion stores near LensCrafters at Sherway Gardens?
Yes, nearby you can find stores such as Beauty Boutique by Shoppers Drug Mart, Michael Kors boutique, Banana Republic, and Aldo Accessories for fashion and beauty shopping.