Club Pilates

Reviews

• KC

  Kelly Coleman

  Oct 31, 2025
  5.0
  I took the flow class in Cambridge on October 17th with Leanne and loved it! I was pretty nervous to take the class as I had a previous knee injury, but the instructor was great about checking in with folks prior to starting the class and providing adjustments for folks with injuries or limitations throughout the class. I feel like this is a great low impact option for folks without the toxic environment where you might feel pressured to go beyond your limit and become injured, while still incredibly encouraging. The lights were dimmed and it was such a lovely environment. I would come here again, infact I might be a little obsessed with doing these pilates reformer classes now.
• MD

  Megan Delcourt

  Oct 20, 2025
  2.0
  I was hoping to try the into class but the times offered are not condusive with an active and busy lifestyle. Early morning or late evening works best for me. I will look elsewhere
• AC

  Ashley Coleman

  Oct 20, 2025
  5.0
  I went to a Flow 1 class on Friday and had an incredible experience! From the moment I walked in, I was greeted with a warm and friendly welcome that immediately set the tone for the class. The instructor (who’s also the manager) was fantastic — knowledgeable, encouraging, and attentive to everyone in the room. I really appreciated how she offered adjustments for different fitness levels, making it easy for both beginners and more experienced participants to get the most out of the workout. The studio itself was spotless, with high-quality equipment and a calm, inviting atmosphere. The variety of exercises kept things engaging and left me feeling strong and energized by the end. Overall, it was an all-around great workout and such a positive experience. I’ll definitely be going back for more!
• MM

  Michelle

  Oct 17, 2025
  1.0
  Like many other reviews here, I cannot recommend this Club Pilates studio. I had a very similar experience with the manager as was described by another previous member in a recent review. I put my membership on hold in June as I was traveling and was personally told by a member of their team that I could contact the club to let them know if I wanted to continue my membership in September. My main concern was that there were very few level 2 classes and I did not feel I was being challenged by level 1.5 classes. Ultimately, I decided to cancel my membership and tried to contact the club several times to do so. When I was finally able to reach the manager and explained the situation she refused to cancel my membership without the "30 day notice" that I had attempted to give and insinuated that I lied about a member of their team telling me I could cancel my membership at the end of my 3 month membership hold. The manager was difficult to contact and unpleasant any time we spoke. I requested to speak to a more senior member of management or the owners and no one ever followed up with me. The management of this club is unable to take any accountability or show their members basic respect or understanding. This is reflected in many poor reviews and the overall low rating (compared to other clubs nearby like Ancaster, Guelph, and Waterloo all with higher Google ratings and more positive reviews). This is unfortunate because the majority of instructors are great but save yourself the headache dealing with a very poorly managed club and go elsewhere! For an activity that is supposed to be stress-relieving and enjoyable, it created absolute havoc for me!
• RF

  Robyn Faustini

  Sep 14, 2025
  1.0
  I cannot recommend this Club Pilates studio to anyone. Unfortunately, they feel like just another franchise more interested in money than their members well being. In June, I placed my membership on hold due to pregnancy. In July, I returned specifically to cancel my membership, as my pregnancy had become high risk and I knew I would not be returning in September. Despite this, on September 12th I received an email receipt showing I was charged $233 for a membership I had cancelled. When I went into the studio that same day to resolve the issue, the general manager refused to speak with me directly. Instead, she called me 45 minutes later and explained she wouldn’t meet with me because she “wasn’t technically working” and “didn’t have her hair or makeup done.” This was completely unprofessional and irrelevant to the real issue….that I cancelled my membership and was still charged. The general manager refused to refund me, offered no resolution, and ultimately hung up on me. I have now had to dispute this charge with my bank, as I don’t believe the manager or owners have their clients best interests at heart. It’s very disappointing that what started as a positive experience ended in such unprofessional and disrespectful treatment.

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