Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Mapleview Centre, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Burlington, ON store or visit us in store to see the range.
Location
Hours
Reviews
4.8
290 reviews
5 stars
269
4 stars
9
3 stars0
2 stars2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Amith, Zorana, and Hung.
Product Quality
While some customers were satisfied with their glasses, others reported issues with incorrect frames and poor quality, leading to frustration.
Affordability
Numerous reviews highlighted the competitive pricing and promotions, particularly the 2 for 1 deals, making it an attractive option for customers.
Store Experience
The store atmosphere was generally described as welcoming and clean, contributing to a positive shopping experience.
- LVLovely VJan 5, 20261.0Disappointing , dis organized we went other location was not good either . We go to somewherelse
- CEChris Van ElsackerJan 3, 20261.0Went in to look at new glasses. Gentlemen at the desk acted like he didn't even want to be at work. Asked me questions like I would know who made my glasses back in 2017. Didn't even help with suggestions at new frames, just pointed to where the men's section was. Terrible customer service.
- ASAhmad SDec 28, 20255.0Impressive. Fixed my glasses in few minutes and free of charge. Amith was very professional and helpful. Thank you !
- CMCarla MigliaroDec 22, 20255.0Optimum customer service from the moment I stepped in the store. I didn't feel rushed and Zorana helped me find glasses that were appropriate for me. Also important, you can't beat their prices.
- SDShelley DDec 21, 20251.0The person working never got off his chair or greeted anyone who came in the store. When approached he seemed put out to have to turn off whatever video he was watching on his phone. He stumbled through explaining pricing and was completely unhelpful in explaining the options for progressives. I left disappointed and irritated and will be shopping for new frames elsewhere.
Frequently Asked Questions About Specsavers Mapleview Centre
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
How much does a comprehensive eye exam cost at Specsavers Mapleview Centre?
A comprehensive eye exam costs $99 at participating stores and includes an OCT scan at no extra charge. Patients aged 65 or over may qualify for a no out of pocket expense exam covered by the provincial health care plan.
How can I book an eye exam at Specsavers Mapleview Centre?
You can book an eye exam online via the website, call the store, or visit in person to schedule an appointment.
What should I do if I want to return or amend my glasses order?
You can return or amend your glasses order within three months of purchase by visiting the store to have it taken care of under the no worries, no fuss guarantee.
Does Specsavers Mapleview Centre offer glasses adjustment and repair services?
Yes, you can visit the store if you experience discomfort or issues with your glasses, and they will try to adjust or repair them on-site.
What COVID-19 safety measures does Specsavers Mapleview Centre follow?
The store follows all provincial government advice and has a COVID safe plan in place. Visitors should also adhere to the latest government guidelines when visiting.
What brands of eyewear and accessories are available at Specsavers Mapleview Centre?
The store offers a variety of brands including Converse, Hackett, Jeff Banks, Marvel, Quiksilver, Timberland, Tommy Hilfiger, adidas, Levi's, Marc Jacobs, and many more fashion and designer labels.
What are the opening hours of Specsavers Mapleview Centre?
The store is open Monday to Friday from 10:00 to 21:00, Saturday from 09:30 to 18:00, and Sunday from 11:00 to 18:00. Holiday hours may vary as detailed on their website.
How can nearby places like Shoppers Drug Mart help when visiting Specsavers Mapleview Centre?
Shoppers Drug Mart, a nearby pharmacy, can be convenient for customers to pick up prescriptions or health products before or after their eye care appointment at Specsavers Mapleview Centre.
Are there nearby fashion stores customers can visit after shopping at Specsavers Mapleview Centre?
Yes, customers can visit nearby women's clothing stores like Zacks and Northern Reflections or accessories stores such as Bentley and Charm Diamond Centres to complement their eyewear style.
What entertainment options are available near Specsavers Mapleview Centre?
Nearby entertainment options include GameStop for video games, Cinema 1 for movies, and The Cupcake Café for a sweet treat, all within the Mapleview Shopping Centre area.