Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
2,471 reviews
5 stars
2,314
4 stars
71
3 stars11
2 stars9
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful throughout the purchasing process.
Product Quality
Several reviews highlighted satisfaction with the quality of glasses and lenses, with some customers noting that their expectations were exceeded.
Mixed Experiences
While many had positive interactions, there were notable complaints about rude behavior from some staff members, particularly regarding customer service issues.
Efficiency
Customers appreciated the quick turnaround time for glasses, with some receiving their orders faster than expected.
Staff Recognition
Specific employees, especially Ekta, Danny, and Amrit, received repeated commendations for their exceptional service.
- KFKay Fortune2 days ago5.0I recently ordered a package that had some complications when it came to finding/picking up … Danny was absolutely phenomenal and helped solve the issue in a timely manner… a huge thank you to him for taking the time to listen and solve this issue, he was such a pleasure to work with!
- GGGladysJan 4, 20265.0It was such a great experience for my visit today at thr Bramelea branch. Raveneet assisted me from start to finish and she was amazing.
- RGRavneet GarchaDec 29, 20251.0We purchased a pair of glasses from this location, no complaints regarding the customer service from the salesperson but the optometrist there was very rude to us. We had a issue with the lenses and its not the first time we are wearing the prescription glasses.We spend a pretty good price for frame and lens, this is not the customer service we expected from the optometrist working there. Not going to this location ever again. Good luck if you are having any issues with the lenses that they will resolve it.
- MSManav SharmaDec 21, 20255.0Had a great experience at LensCrafters. Amrit was extremely helpful, welcoming, and professional. They really went above and beyond to make sure I was comfortable and satisfied with my glasses. Thank you for the amazing service!
- CPcarlos pinderDec 20, 20255.0I had a great experience with Danny and his team at LensCrafters from start dealing with Alaukik to finish with Justin. The quality of the lenses exceeded my expectations, and everything was delivered exactly as promised. What really stood out was the customer service - responsive, knowledgeable, and genuinely helpful throughout the process. It's rare to find a company that combines high-quality products with such a smooth and professional experience. I'll definitely be returning for future purchases and would highly recommend them to anyone looking for reliable, top-tier lenses.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands are available at LensCrafters in Brampton?
LensCrafters carries designer brands such as Prada, Burberry, Dolce & Gabbana, Ray-Ban, Oakley, Coach, Versace, Michael Kors, and many more.
Does LensCrafters accept insurance and what types?
LensCrafters direct bills most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada. All prescriptions are welcome.
What are the operating hours for LensCrafters at Brampton Peel Centre Drive?
LensCrafters is open Monday to Friday from 10:00 AM to 9:00 PM, Saturdays from 9:30 AM to 9:00 PM, and Sundays from 11:00 AM to 8:00 PM.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule your eye exam online through LensCrafters' appointment link at their website or directly via the provided scheduling URL.
Does LensCrafters offer in-store pickup for glasses and accessories?
Yes, LensCrafters offers in-store pickup for glasses and accessories purchased at their location.
What payment options are available at LensCrafters?
LensCrafters accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Is the LensCrafters location in Brampton accessible for wheelchair users?
Yes, this LensCrafters location has a wheelchair accessible entrance.
What nearby places can I visit before or after my appointment at LensCrafters in Brampton?
Nearby places include Purdys Chocolatier for chocolates, Starbucks for coffee, and Popeyes or Jollibee for fast food dining options, all within Brampton's Peel Centre Drive area.
How can nearby mobile phone stores like tbooth wireless and TELUS help during a visit to LensCrafters?
If you need mobile phone services or plans, nearby stores like tbooth wireless and TELUS offer convenient options while visiting LensCrafters at Peel Centre Drive.