LensCrafters

4.9
1015 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
499 Main Street South, Brampton, ON
L6Y 1N7, Canada

Hours

Reviews

4.9
1,015 reviews
5 stars
964
4 stars
28
3 stars
4
2 stars
3
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service provided by staff members, particularly Sandeep and Sher, highlighting their helpfulness, patience, and professionalism.

Product Knowledge

Staff demonstrated strong product knowledge, assisting customers in selecting the right eyewear and explaining options clearly.

Overall Experience

Many reviews reflected a positive overall experience, with customers expressing satisfaction with the service, selection of frames, and the welcoming atmosphere of the store.

Timeliness

Some customers noted delays in service, particularly regarding the pickup of glasses, which led to dissatisfaction for a few.
  • JR
    Jade Rolston
    3 days ago
    5.0
    I had a great experience at LensCrafters. I went in to get one of the pieces on my glasses tightened, and the manager, Tj, was extremely helpful. He fixed it right away with no hassle at all. The service was quick, professional, and friendly. I really appreciate how easy they made the whole experience. Highly recommend!
  • JP
    Janki Patel
    5 days ago
    5.0
    I had a great experience at LensCrafters while purchasing my glasses. Mr. Sherali was extremely helpful, professional, and patient throughout the entire process. He took the time to explain different frame and lens options, answered all my questions, and made sure I was comfortable with my choice. His friendly attitude and attention to detail made the experience smooth and enjoyable. I’m very happy with my glasses and the excellent customer service I received. Highly recommend LensCrafters, especially if you get assistance from Mr. Sherali!
  • LG
    Leanne Garthson
    6 days ago
    5.0
    I have been using this location for my glasses for a few years and continue to return. The manager, TJ and optician, Nicole were both very helpful and friendly during my visit. Patient while I chose my glasses and they were both attentive to detail while completing my selections and purchase.
  • SS
    Simran Sandhu
    Jan 6, 2026
    5.0
    I had an excellent experience. I purchased three pairs of sunglasses, and TJ, the store manager, provided outstanding assistance throughout the entire process. He took the time to help me choose different styles that suited me best and was extremely knowledgeable and attentive. The customer service was exceptional, and I highly recommend this location.
  • R4
    Ranjha 4eva
    Dec 26, 2025
    5.0
    I was welcomed by Tj … I have Rokid glasses but the text was blurry and they were sitting too low … he referred me to a beautiful and very talented lady Nicole … and Nicole made some adjustments GODSPEED and It was A Fix much needed .. if I ever have to get glasses or anything regarding glasss and eye wear …. I recommend them.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.