LensCrafters

4.9
971 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
499 Main Street South, Brampton, ON
L6Y 1N7, Canada

Hours

Reviews

4.9
971 reviews
5 stars
923
4 stars
27
3 stars
4
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, professional, and knowledgeable, with specific mentions of Sandeep and Sher for their exceptional service.

Expertise

Many reviews highlighted the staff's expertise in helping customers select the right eyewear, with detailed guidance and personalized recommendations.

Efficiency

Customers appreciated the quick service and efficient handling of repairs and purchases, often noting that their glasses were ready sooner than expected.

Variety and Quality

The store was commended for its wide selection of stylish frames and high-quality products, making it a preferred choice for eyewear.

Overall Experience

Overall, customers reported positive experiences, with many expressing their intention to return and recommend the store to others.
  • ME
    Manisha Era
    Nov 10, 2025
    5.0
    I had a wonderful experience with SHER at LensCraft. From the moment I walked in, Sher greeted me with genuine warmth and professionalism. He was incredibly knowledgeable about the products and took the time to understand my needs before recommending options. His attention to detail and patience made the entire process smooth and enjoyable. Sher went above and beyond to ensure I was satisfied with my purchase, explaining lens features clearly and helping me find the perfect fit. His customer service was exceptional—friendly, efficient, and truly caring. It’s rare to find someone so dedicated to making customers feel valued.
  • KF
    Kenna Fay
    Nov 10, 2025
    5.0
    Sandeep was excellent. I told her I was on a budget and she showed exactly what I could afford. Everything I picked in the glass area she took me was within my budget. I appreciate not being pushed to spend more than I can. Will go back again
  • DD
    Danny Dinali
    Nov 4, 2025
    5.0
    Sandeep at LensCrafters in Shoppers World Brampton made the entire experience feel grounded and worthwhile. Her understanding of eye health and preventative care isn’t surface-level; it shows in every explanation. She pays attention, gives clear guidance, and her recommendations feel like someone protecting your well-being. I kept returning to decide on frames and lenses. She stayed patient and respectful through every change of mind. That kind of care turns a stressful choice into something you can trust. It felt good to walk out knowing the decision was solid.
  • SP
    Sophia Pei
    Nov 4, 2025
    5.0
    Had an excellent experience finding the perfect pair of gold tone wire rimmed glasses and sunglasses. Sher, the optician, was super friendly and helpful and helped optimize so my insurance benefits covered over 80% of the cost. I appreciate at LensCrafters does direct billing through Manulife. Would highly recommend and am excited to pick up my glasses next week (:
  • AA
    Akhil
    Nov 1, 2025
    5.0
    Outstanding Service from Sher at LensCrafters! Shopper’s World.. I had an absolutely fantastic experience at LensCrafters, thanks to Sher! He went above and beyond to help me choose the perfect pair of eyewear. From the moment I walked in, Sher was welcoming, professional, and incredibly knowledgeable. He took the time to understand my preferences, face shape, and lifestyle needs — and his recommendations were spot on! What really stood out was Sher’s genuine care and patience. He made the whole process enjoyable and stress-free, and I left feeling confident and excited about my new glasses. It’s rare to find someone who combines expertise, great taste, and such warm customer service — Sher truly does it all. If you’re shopping for new eyewear, I highly recommend asking for Sher at LensCrafters. You’ll be in excellent hands 👓✨

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.