Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Bramalea City Centre, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Brampton, ON store or visit us in store to see the range.
Location
Specsavers Bramalea City Centre
204A-25 Peel Centre Drive, Brampton, ON
L6T 3R5, Canada
Hours
Reviews
4.7
208 reviews
5 stars
183
4 stars
11
3 stars
4
2 stars1
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, helpful, and professional staff, highlighting their patience and willingness to assist throughout the process.
Expertise
The optometrists and staff were frequently noted for their thoroughness and knowledge, providing detailed explanations during eye exams and frame selections.
Product Selection
Customers appreciated the wide variety of frames available at competitive prices, often mentioning successful experiences in finding suitable options.
Mixed Experiences
While many reviews were positive, some customers reported issues with order delays and insurance processing, indicating inconsistency in service.
Overall Satisfaction
Overall, the majority of customers expressed high satisfaction with their experiences, recommending Specsavers for eye care and eyewear needs.
- WWWSG6662 days ago1.0Tried a new store to take advantage of the 2 pairs for $149 and wear my old glasses still , what a waste of buying 2 pairs. The glare and cleaning them constantly makes it easier not to bother with them. The cases are definitely from the dollar store.
- PWPatrick WalkerNov 10, 20255.0Subject: Appreciation for Outstanding Customer Service from Nav Dear Specsavers Team, I am writing to express my sincere appreciation for the excellent service I recently received from Nav at your [BramaleaCityCenter] branch. From the moment I arrived, Nav was professional, friendly, and exceptionally knowledgeable. They took the time to understand my preferences and needs, guiding me through the process of selecting the right frames and lenses with great care and expertise. Their honest advice and attention to detail made the entire experience both enjoyable and reassuring. It’s rare to encounter such genuine dedication to customer satisfaction, and Nav truly went above and beyond to ensure I left feeling confident and happy with my choice. I wanted to make sure her efforts were recognized and commended. Please pass on my thanks and appreciation to Nav — she is a credit to your team and an excellent representative of Specsavers’ values. Kind regards, Patrick Walker
- MBmarsha valerie bijoyNov 9, 20255.0When we entered the store, there was a staff who we approached but he was not reciprocating. Then, Karmen who was previously tending to another customer came up to us and patiently explained our prescription and the promotions being offered. She also suggested options that would be beneficial for us….. a class example of great customer service. We left the store happy with purchases made.
- MMMariferNov 8, 20255.0As first-time customers, today November 8,2025. My husband and I are happy about our experience with our son. Excellent customer service. It’s a pleasure to meet Grace. She’s friendly and very knowledgeable, and she also helped us decide on the kind of frame that would suit my son. And they have a great deal. We surely recommend Specsavers in this location. Thanks to Grace and all the staff.
- JKJaspreet KaurNov 4, 20255.0I had an amazing experience at Specsavers! From the moment I walked in, the staff made me feel welcome and comfortable. The eye exam was thorough and the optometrist explained every step clearly, which really helped me understand my vision better. The team was patient and friendly while helping me pick out frames that suited my face perfectly. They never rushed me and made sure I got the best deal possible. I truly appreciate their professionalism and kindness. If you’re looking for great customer service, expert eye care, and stylish eyewear, Specsavers is the place to go!
Frequently Asked Questions About Specsavers Bramalea City Centre
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
How much does a comprehensive eye exam cost at Specsavers Bramalea City Centre?
A comprehensive eye exam costs $99 at participating stores and includes a free OCT scan. If you are 65 or over and eligible, provincial health care covers the cost with no out-of-pocket expense.
How can I book an eye exam at Specsavers Bramalea City Centre?
You can book an eye exam online by selecting the store and clicking ‘book appointment’ on our website, call us directly, or visit the store in person to schedule your appointment.
What brands of eyewear and clothing products are available at Specsavers Bramalea City Centre?
We offer a wide range of brands including Converse, Hackett, Tommy Hilfiger, Levi's, Adidas, Marc Jacobs, and more, covering eyewear, sunglasses, and fashion.
What safety measures are implemented at Specsavers Bramalea City Centre regarding COVID-19?
We follow all provincial government guidelines with a COVID safe plan to keep our community safe. Please adhere to the latest government advice when visiting.
Can I return or amend my glasses order at Specsavers Bramalea City Centre?
Yes, you can amend or cancel your order within three months of purchase by visiting the store. We strive to ensure you are completely happy with your purchase.
Are glasses adjustments and repairs available at Specsavers Bramalea City Centre?
Yes, if you experience discomfort or issues, you can pop in and we will adjust or repair your glasses in-store.
What are the opening hours for Specsavers Bramalea City Centre?
We are open Monday to Friday from 10:00 to 21:00, Saturday from 09:30 to 21:00, and Sunday from 11:00 to 20:00.
Which nearby places can I visit before or after my appointment at Specsavers Bramalea City Centre?
You can visit nearby places such as Baskin Robbins for ice cream, Taco Bell Canada for fast food, or shop at Old Navy and Northern Reflections clothing stores.
How can nearby services like TELUS or Virgin Mobile Canada assist me during my visit to Specsavers Bramalea City Centre?
Nearby services such as TELUS offer IT and computer repair, and Virgin Mobile Canada provides mobile phone services, making it convenient to address multiple needs in one trip.
What shopping options are available near Specsavers Bramalea City Centre?
Nearby shopping options include Playtime Toys, QE Home l Quilts Etc for home goods, Suzy Shier, and Ardene for fashion and accessories to complement your visit.