Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
367 reviews
5 stars
339
4 stars
10
3 stars1
2 stars3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, knowledgeable, and helpful staff, highlighting their professionalism and willingness to assist.
Product Quality
Customers expressed satisfaction with the quality of glasses and lenses, noting a good selection and reasonable pricing.
Service Speed
Several reviews mentioned quick service, with many customers receiving their glasses in a timely manner.
Mixed Experiences
While many had positive experiences, some customers reported issues with order accuracy and customer service follow-up.
- CDC.M. DavidsonJan 1, 20261.0I have been a customer since 2016.. Each time I get glasses I tell the optician that my measurements have to be done manually (based on the shape of my eye) as the digital measurements are always incorrect, leaving me the frustration and inconvenience of having to have the glasses remade each time. I told the optician again when I ordered glasses 19 December 25, and again was told digital measurements are the most accurate, so manual measurements were not taken. As expected, the progressives I received were incorrect both in distance and for reading. The optician was argumentative, even laughing at the situation. She told me I just needed a new prescription (the “old” prescription was from 19 December 2025, the same day I ordered the glasses!). She had the prescription in front of her and kept arguing that the computer wasn’t wrong, so the glasses couldn’t be remade. My husband and I kept telling her to do manual measurements. She took the glasses back into the lab and came back with red ink on the lenses and said the measurements were accurate, but did not actually let me put the glasses back on to verify the accuracy of the measurements. I was ridiculed to the point I was irate, just trying to get the optician to listen to me. Not only was she rude and inept, and refused to do manual measurements, her only solution was to refund me and lose me as a customer. What makes matters worse — Lenscrafters settled a class action lawsuit in the US in 2023 for misrepresenting the accuracy of their accu-fit digital measurement system — yet the opticians in the Belleville store blatantly lie and tell customers they have never heard of anyone having issues with glasses made from digital measurements.
- JRJoe RalfDec 9, 20255.0Extremely impressed with the service I received. Needed new set of frames. Whole process was less than 30 minutes. Walked out with new frames with lenses mounted from broken frames. My rating is 11/10. Thanks
- VVVirk virkDec 6, 20254.0Basileia is professional and passionate.
- NNnancyNov 27, 20255.0Great customer service. Knowledgeable staff.
- JLJudith LemoireOct 28, 20255.0Great service and price
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Belleville offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, a wide range of designer eyewear brands, and prescription wearable technology.
Which designer brands are available at LensCrafters?
LensCrafters carries designer brands such as Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, Sferoflex, Tiffany & Co., Prada, Tory Burch, and Dolce & Gabbana.
What are the operating hours of LensCrafters at Quinte Mall?
LensCrafters is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does LensCrafters accept insurance and direct billing?
Yes, LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada. All prescriptions are welcome.
Can I schedule an eye exam appointment online for LensCrafters Belleville?
Yes, you can schedule an eye exam appointment online using the LensCrafters scheduling link: https://www.lenscrafters.ca/ScheduleExamView?catalogId=11652&clearExams=1&langId=-1&storeNumber=1963&storeId=10852
What payment options does LensCrafters accept?
LensCrafters accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there nearby stores or services I can visit before or after my appointment at LensCrafters?
Yes, LensCrafters is located inside Quinte Mall near stores like Northern Reflections (women's clothing), la Vie en Rose Quinte Mall (lingerie store), Western Union (financial services), and Shoppers Drug Mart (pharmacy and retail). You can conveniently shop or run errands nearby before or after your visit.
Is public transit available near LensCrafters for easy access?
While specific transit stations are not listed, LensCrafters is located at 390 North Front St, D10, Belleville inside Quinte Mall, which is a central shopping location likely serviced by Belleville public transit routes, making it accessible for customers using public transportation.
Are there dining options near LensCrafters to visit during my trip?
Yes, nearby dining options include Denny's Canada, an American-style restaurant and diner located close to LensCrafters, ideal for a meal before or after your eyecare appointment.
Is LensCrafters wheelchair accessible?
Yes, the Belleville LensCrafters location has a wheelchair accessible entrance for customer convenience.