Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
361 reviews
5 stars
336
4 stars
9
3 stars1
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly, knowledgeable, and helpful staff, with many highlighting specific employees for their exceptional service.
Product Quality
Customers expressed satisfaction with the quality of glasses and lenses, noting a good selection of frames and competitive pricing.
Mixed Experiences
While many reviews were positive, some customers reported issues with order accuracy and customer service, particularly regarding communication and follow-up.
Efficiency
Several reviews mentioned quick service and efficient processes, especially during eye exams and frame selection.
Return Visits
Many customers indicated they would return for future purchases, citing positive experiences and satisfaction with their glasses.
- JLJudith LemoireOct 28, 20255.0Great service and price
- JTJulie TherrienOct 17, 20255.0Can't wait to get my new pair of glasses from Lenscrafters! Marie was amazing to deal with!
- SSSteven SmithOct 6, 20255.0Very knowledgeable of glasses. Type ,color style, color of lenses and appropriate for what I need on my daily basis at work and play
- TITom IvisOct 4, 20251.0Do yourself a favor and go somewhere else. I made the mistake of getting my eye exam done next door at SpecSavers (see below). When I saw how expensive their glasses were, I decided to walk over to LensCrafters, where the prices seemed a bit better. When I picked up my glasses, I was told it might take a few days to adjust, which I understood. I’ve worn progressives for years. But no matter what I tried, I couldn’t focus properly. Unless my head was tilted at the EXACT right angle, everything went blurry. My real mistake was getting my eyes tested at one store and my glasses made at another. That wasn’t my plan, but it turned into a nightmare because, of course, neither company would take responsibility. After about two months, one of the lenses actually popped out. Since I’d already had such terrible service, I just pushed it back in myself. This happened about twice a month, sometimes more. Then today, the lens popped out and got lost in the leaves. I called LensCrafters, thinking surely they’d help this time, but no, they told me there was nothing they could do. The customer service reps act friendly enough, but that doesn’t change the fact that they won’t actually help you. I strongly recommend taking your business to a company that actually stands behind what they sell. Post response Your response would suggest that you desire to make this right. Your representative that I spoke with on the phone a couple of hours ago, had no desire to do such a thing. So if indeed your position has changed, I would appreciate that you reach out to me rather than the other way around. For the record, if you do reach out and try to resolve the situation, I will absolutely post it here. If this is my final post, then it’s clear that you have not contacted me to resolve.
- GRGloria-Anne RichardsOct 3, 20255.0No pushy sales people. They came when I was ready. Very informative on style of lenses for my complicated prescription so that I could make a proper decision on what was best for me..
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Belleville offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, a wide range of designer eyewear brands, and prescription wearable technology.
Which designer brands are available at LensCrafters?
LensCrafters carries designer brands such as Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, Sferoflex, Tiffany & Co., Prada, Tory Burch, and Dolce & Gabbana.
What are the operating hours of LensCrafters at Quinte Mall?
LensCrafters is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does LensCrafters accept insurance and direct billing?
Yes, LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada. All prescriptions are welcome.
Can I schedule an eye exam appointment online for LensCrafters Belleville?
Yes, you can schedule an eye exam appointment online using the LensCrafters scheduling link: https://www.lenscrafters.ca/ScheduleExamView?catalogId=11652&clearExams=1&langId=-1&storeNumber=1963&storeId=10852
What payment options does LensCrafters accept?
LensCrafters accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there nearby stores or services I can visit before or after my appointment at LensCrafters?
Yes, LensCrafters is located inside Quinte Mall near stores like Northern Reflections (women's clothing), la Vie en Rose Quinte Mall (lingerie store), Western Union (financial services), and Shoppers Drug Mart (pharmacy and retail). You can conveniently shop or run errands nearby before or after your visit.
Is public transit available near LensCrafters for easy access?
While specific transit stations are not listed, LensCrafters is located at 390 North Front St, D10, Belleville inside Quinte Mall, which is a central shopping location likely serviced by Belleville public transit routes, making it accessible for customers using public transportation.
Are there dining options near LensCrafters to visit during my trip?
Yes, nearby dining options include Denny's Canada, an American-style restaurant and diner located close to LensCrafters, ideal for a meal before or after your eyecare appointment.
Is LensCrafters wheelchair accessible?
Yes, the Belleville LensCrafters location has a wheelchair accessible entrance for customer convenience.