Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Quinte Mall, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Belleville, ON store or visit us in store to see the range.
Location
Hours
Reviews
4.8
424 reviews
5 stars
387
4 stars
19
3 stars3
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.
Pricing
Many customers appreciate the competitive pricing and value for money, although some express concerns about hidden costs and upselling.
Product Quality
While many customers are satisfied with their glasses, a few reviews mention concerns about the quality and durability of the frames.
Experience
Overall, customers report positive experiences, highlighting the welcoming atmosphere and efficient service.
Selection
Customers note a good variety of frames, but some suggest a need for a broader selection, particularly in styles and colors.
- KPKrupal Prajapati3 days ago5.0Went to this place for an eye exam, great experience and the representative i was dealing with Varun is just great, he explained every step of the eye exam so smoothly and efficiently, I was able to understand the terminologies of the eye test very well because of him knowing laymen's language. Felt really good with the customer service and even the doctor Pitre was sweet and amazing. I've been thinking lately that i should go back and buy them some donuts or something!🤣❤️
- CFChris Forsythe5 days ago5.0My wife and I both bought glasses at this location for the first time and were very impressed. The customer service was outstanding and everyone was knowledgeable and professional. I will be going here exclusively going forward, both for eye exams and glasses.
- LBLyn BeauvaisNov 16, 20255.0This is the place to go. Great service! Everybody is so nice and Varun very patient with fussy customer like I am. He took the time to explain everything to me and always with a smile. Thank you Varun and everyone that works at Specsavers.
- SCSusan ChambersNov 12, 20255.0Stephanie Tang and Edith Karska waited on me and were awesome! I ordered 3 pairs of glasses. I Had trouble with the new prescription, couldn’t see well. They contacted my eye dr n found out there was a mix up with the prescription. They were able to get the new prescription, they put it in 1 pair to confirm it was correct. It was They then ordered the other 2 pairs with the correct lenses. They were both very professional and patient . Great customer service !
- FKFaizan KhanNov 11, 20255.0Varun helped me with guiding throughout my eye exam and also while getting my glasses. The whole process was very easy and he made sure that I was comfortable the whole time. I would definitely recommend visting here and meet varun for any assistance for hastle free experience!!
Frequently Asked Questions About Specsavers Quinte Mall
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What are the store hours for Specsavers Quinte Mall?
Specsavers Quinte Mall is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
How much does a comprehensive eye exam cost at Specsavers Quinte Mall?
A comprehensive eye exam costs $99 at participating stores and includes an OCT scan at no extra charge. If you're 65 or over, the eye exam is covered by the provincial health care plan with no out-of-pocket expense for eligible patients.
How can I book an eye exam at Specsavers Quinte Mall?
You can book an eye exam easily online via their website, by calling the store, or by visiting in person to schedule an appointment.
Can I return or amend my glasses order at Specsavers Quinte Mall?
Yes, you can return or amend your glasses within three months of purchase. If you placed your order in-store, just visit the store to make changes or returns as part of their no worries, no fuss guarantee.
Does Specsavers Quinte Mall offer glasses adjustments or repairs?
Yes, if you're experiencing discomfort or issues with your glasses, you can visit the store and they will attempt to adjust or repair them in-store for you.
What COVID-19 safety measures does Specsavers Quinte Mall have in place?
Specsavers Quinte Mall follows all provincial government advice and has a COVID safe plan in place. Visitors are asked to follow the latest government guidelines during their visit.
What brands of eyewear can I find at Specsavers Quinte Mall?
The store offers a variety of designer brands including Converse, Hackett, Jeff Banks, Marvel, Timberland, Tommy Hilfiger, Adidas, Levi's, Marc Jacobs, and many more.
What nearby stores and amenities can I visit when I come to Specsavers Quinte Mall?
Nearby you can find a variety of retail stores and services including Suzy Shier (women's clothing), Bentley (luggage and accessories), Best Buy Express (electronics), Chapters (books and media), SEPHORA (beauty retail), and GoodLife Fitness (gym). It’s convenient to shop or grab amenities around the mall while visiting Specsavers.
Are there food options near Specsavers Quinte Mall?
Yes, near Specsavers Quinte Mall you can find restaurants and eateries such as Mr. Sub for quick sandwiches, providing convenient meal options before or after your visit.
Can I access mobile phone services near Specsavers Quinte Mall?
Yes, several mobile phone stores such as Virgin Mobile Canada, WirelessWave, and Rogers are located nearby. Also, Mobile Klinik offers professional smartphone repair within the mall area.