The Treadmill Factory has helped millions of Canadians achieve their health and fitness goals since 1988. Originally starting off as a small business with one fitness store, we have grown into an industry-leading company in the field of fitness with 7 physical store locations as well as an online store which allows us to serve customers all across Canada. From day one we have offered our customers only the best when it comes to exercise, gym and fitness equipment.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.