LensCrafters

4.9
876 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
509 Bayfield Street, Barrie, ON
L4M 4Z8, Canada

Hours

Reviews

4.9
876 reviews
5 stars
835
4 stars
18
3 stars
1
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Allen, Annabelle, and Lindsay.

Product Selection

The store offers a wide variety of glasses and sunglasses, with many customers appreciating the extensive selection and good prices.

Efficiency

Many reviews highlighted the quick service and efficient problem-solving, with staff often resolving issues in a timely manner.

Long-term Loyalty

Several customers mentioned being long-time patrons of the store, indicating a strong history of satisfaction with the service and products.

Mixed Experiences

While most feedback was positive, a few customers reported issues with service during busy times or dissatisfaction with specific transactions.
  • DM
    Doug MacKenzie
    Nov 14, 2025
    5.0
    Your staff member Franchesca was very friendly, knowledgeable and a pleasure. When she graduates, please offer her employment. She will be an asset to Lenscrafters.
  • HR
    Henri Roy
    Nov 5, 2025
    5.0
    This optician is excellent. They helped me out twice, free of charge, because I'm from out of town. The staff is friendly and empathetic, providing great service. I highly recommend them; they will offer you a service tailored to your needs.
  • MD
    Maria Denden
    Nov 2, 2025
    5.0
    The service is great! No hesitation in helping me with my queries. Thank you so much. Recommended!
  • JP
    Juan Pardo
    Oct 18, 2025
    5.0
    This place is great! It’s got so many options and really good prices. Lindsay (the store manager) was incredible, she helped my wife and I with our sunglasses and glasses and was very friendly, professional, and courteous. We’ll definitely go back not only because of the amount selection they have but also because of the incredible service and help we received.
  • HC
    Helen Conroy
    Oct 15, 2025
    5.0
    Myself and my family have been LensCrafters customers at this location for over 15 years and along the way have enjoyed good service. Lindsay, the manager has always taken good care of us once we have made our glasses selections from the extensive and modern range. Yesterday, our most recent visit, we met Allen, the branch assistant manager and he helped us out in Lindsay’s absence. Allen was a joy to work with. He has excellent knowledge of the product line, made unbiased suggestions and processed our selections in record time. He was professional yet friendly, and made the whole experience seamless. We definitely recommend this branch location for quality and choice of frames with additional features, professional and friendly staff and pleasant environment to visit.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.