Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Durham Centre, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Ajax, ON store or visit us in store to see the range.
Location
Hours
Reviews
4.8
245 reviews
5 stars
220
4 stars
12
3 stars3
2 stars0
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and accommodating, providing excellent customer service throughout the entire process.
Product Selection
Customers appreciate the wide variety of glasses and frames available, often highlighting the good deals and promotions offered.
Professionalism
The staff, including optometrists, are noted for their professionalism and thoroughness during eye exams and consultations.
Pricing
Many reviews mention competitive pricing and value for money, with several customers noting the affordability of glasses and services.
Mixed Experiences
While most feedback is positive, there are some concerns regarding delays in product delivery and issues with prescriptions.
- TWTania W1 day ago5.0Very attentive and friendly staff. They helped me get new lenses and thankfully I went when they had a black friday sale so I saved a lot of money and got 2 new frames instead of just the one I came in for.
- CSCarrie Schmidtke3 days ago5.0Ravi and Kazi were both very helpful, friendly and professional. I definitely recommend this location for any optical needs. Overall great selection, value and service.
- WAwill armstrongNov 16, 20255.0Very friendly and knowledgeable staff, explained in detail all the deals available to me
- AHAsh HNov 10, 20255.0Went in today for an exam and purchase and had a great experience! Irshad was amazing and helped me pick out two pairs of glasses. The tech and doctor were great as well, fantastic customer service from the entire team. Will absolutely be recommending this location to my friends and family !
- RCRyan ChanthanongNov 4, 20255.0Everyone at this location were great. Irshad was super friendly and had great customer service skills. I took a while selecting glasses but he was patient and kept checking on me to offer assistance.
Frequently Asked Questions About Specsavers Durham Centre
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
How much does a comprehensive eye exam cost at Specsavers Durham Centre?
A comprehensive eye exam costs $99 and includes an OCT scan at no additional charge. For customers aged 65 or over, it is covered by the provincial health care plan with no out of pocket expense if eligible.
How can I book an eye exam at Specsavers Durham Centre?
You can book an eye exam online through their website, by calling the store, or by visiting in person to schedule an appointment.
What is the store address and contact number of Specsavers Durham Centre?
Specsavers Durham Centre is located at 216-135 Harwood Avenue North, Ajax, ON L1Z 1E8, Canada. The main phone number is +1 905-706-1999.
What are the opening hours of Specsavers Durham Centre throughout the week?
Specsavers Durham Centre is open Monday to Friday from 10:00 to 20:00, Saturday from 10:00 to 18:00, and Sunday from 11:00 to 18:00.
Can I return or amend my glasses order at Specsavers Durham Centre?
Yes, you can return or amend your glasses order within three months of purchase either by visiting the store or contacting them, as part of their no worries, no fuss guarantee.
Does Specsavers Durham Centre offer glasses adjustments and repairs?
Yes, customers can visit the store for adjustments or repairs to their glasses if they are experiencing discomfort or issues.
What COVID-19 safety measures are implemented at Specsavers Durham Centre?
They follow all provincial government advice with a COVID safe plan in place. Customers are asked to follow the latest government guidelines when visiting the store.
Which nearby dining options can I visit before or after my appointment at Specsavers Durham Centre?
You can enjoy meals at nearby restaurants such as Purple Bubble Asian Cuisine, known for bubble tea and Asian dishes, or Burgers On Fleek, which offers burgers and sandwiches.
What nearby stores can I visit for shopping when I come to Specsavers Durham Centre?
Near Specsavers Durham Centre, you can visit popular stores such as HomeSense for home goods, Sport Chek for sporting goods and apparel, and Winners for clothing and shoes.
Are there any nearby health or vision-related services close to Specsavers Durham Centre?
Yes, Durham Dental Centre is nearby for dental services, and Bell and Telus mobile phone stores are also close if you need telecommunications services during your visit.