Eyemart Express

Reviews

• MY

  Michele Young

  1 day ago
  1.0
  Was getting the 2pair special but told "those are for people who dont have insurancee" didnt even ask if I wanted to do the insuranceand also purchase the 2 for pair. When I went in to pick up there was a long wait for whatever needs and we watched a lady with a cane walk in. She td her to sign in. The lady asked "how long do I have to wait? I just have a nose piece that needs to be fixed" "Lyndsey" finished with the patient at her counter then bypassed the list and waited on the lady who WALKED in after all of us. When I got to the counter she (Lyndsey) lied boldly to my face and said " I. Sorry but I was just going down the list" NO SHE WASNT WE WATCHED THAT LADY WALK IN AND GET WAITED ON IMMEDIATELY IN FRONT OF ALL OF US. Then when I contacted Jill the general manager about my complaints. When I told her I did not appreciate being treated as if I couldnt purchase the glasses and that it would have .ade her more money at her store right? She said (on the issue of the glasses) "well the company would make more money" WOW! Let me say (as a medical professional 30+yr) that was just WOW!! Then she didnt even Care that Lyndsey had treated customers the way she did the day before. And sho2ed no concern when I told her I was contacting corporate about her store and her and that I would NEVER do business at that store again.
• HV

  Harriet Vaughan

  3 days ago
  5.0
  Worked with Jill to find a frame replacement for a visiting child. Having been blown off by Lens Crafter at Tulsa Hills, I was pleased to be treated kindly and she found a pink frame that worked for this little girl. Got them fitted and on our way! Thank you for being so helpful.
• MR

  Monica Rudolph

  Mar 7, 2026
  5.0
  They were great everything was quick and easy and so many options to choose from! Had friendly faces and I was able to get my lens and frame in less than 1 hour!
• ER

  Effie Riggs

  Mar 4, 2026
  5.0
  I came in, an employee told me to sign In, and while I was waiting I could browse around to look at the glass frames. I looked at about 20 minutes. Found the frames I wanted to try for. She was ready to help me. It took less than 30 minutes. Then I only waited 20 more minutes and my glasses were done. So impressed, and so happy with the glasses I picked!
• KK

  Kathy King

  Feb 21, 2026
  3.0
  One employee on the sales floor at 1:00 on a Saturday afternoon. Nevermind. She was telling everyone to sign in and she'd get to them as soon as she can. She was doing the best she could and was pleasant. I looked at several frames and left. I don't have time to be there all day. You need more than one person working.

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