Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Logan Martin was very professional and answered all my questions. He made all the necessary adjustments.
SS
Susan C Simpson
Oct 15, 2025
5.0
There a good company. Have dealt with them for 5+ years and they have given me great service.
AP
Allen Passmore
Oct 8, 2025
1.0
Worst customer service I have ever dealt with.... worst of ANY company I have ever dealt with. Service tech delivered my chair damaged and had no idea what he was doing for a setup. I camt get through to them via email and if I were you, I would use ANY other dme provider.
They are taking advantage of the eldery/disabled, they should be ashamed of themselves. As a matter of fact, that is a criminal act!
RT
Rick Tearney
Oct 3, 2025
1.0
There’s a reason this company has 2 stars. National Seating and Mobility is all about the money with little regard for customer satisfaction. Messages not returned, phone calls not returned especially after they’ve been paid .
If your healthcare provider recommends this company, run, and if your a healthcare professional, there has to be better alternatives.
LM
Lindsey Megahee
Sep 30, 2025
1.0
Hope you never need service.
*edit* I have now sent an email to the address listed in the reply, and have yet to receive a response. My repair has taken over six months and counting—I’ve been without necessary medical equipment since May 9, 2025, with no end in sight. NSM’s customer service is nonexistent, as is their professionalism and dedication to their customers. I have requested that both my physician and insurance company stop referring patients to them, with a detailed explanation of why.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What products and services does National Seating & Mobility in Oklahoma City offer?
National Seating & Mobility offers one-of-a-kind mobility solutions including wheelchairs, mobility scooters, stairlifts, wheelchair lifts & ramps, as well as wheelchair repair and home medical equipment services.
What are the operating hours for National Seating & Mobility in Oklahoma City?
They are open Monday through Friday from 9:00 AM to 1:00 PM and 2:00 PM to 4:30 PM, and closed on Saturdays, Sundays, and major holidays such as Thanksgiving and Christmas.
Where is National Seating & Mobility located in Oklahoma City?
They are located at 320 NE 39th Terrace, Oklahoma City, OK 73105, USA.
How can I contact National Seating & Mobility in Oklahoma City?
You can contact them by phone at +1 405-896-3680 or by email at OKC@nsm-seating.com.
Does National Seating & Mobility provide support for medical professionals?
Yes, they provide flexible, professional clinical support tailored for physicians and therapists.
Is National Seating & Mobility accessible for customers with disabilities?
Yes, the location has wheelchair-accessible parking and supports comfortable, safe mobility solutions designed specifically for clients' needs.
Are there nearby medical facilities close to National Seating & Mobility in Oklahoma City?
Yes, NE Family Medical Clinic is nearby, which can be convenient for clients seeking medical consultations before or after visiting National Seating & Mobility.
What nearby businesses can I visit around National Seating & Mobility?
Nearby you will find Custom Wheel Distributors for automotive needs, The Water Biz for water treatment services, and Hair Therapy Salon if you're interested in beauty services.
Are there community or religious centers near National Seating & Mobility?
Yes, there are places like Body of Christ Ministry Center and God's Time A Tabernacle Joy nearby that customers interested in spiritual activities might find welcoming.
Can I shop in person at National Seating & Mobility's Oklahoma City location?
Yes, in-store shopping is available at this location, allowing customers to browse mobility products and services on-site.