KEDPLASMA Norman

3.5
199 reviews

About

Blood Bank
At KEDPLASMA, we play a crucial role in saving lives through plasma donation. Our specialized center focuses on the collection and procurement of high-quality plasma, which is then processed into life-saving therapies. Join us in making a significant impact on patients in need. Schedule your plasma donation appointment now and be a part of this life-changing journey!

Location

KEDPLASMA Norman
2101 W Lindsey St, NORMAN, OK
73069, United States

Hours

Reviews

3.5
199 reviews
5 stars
108
4 stars
12
3 stars
9
2 stars
7
1 star
63

What are people saying?

AI-generated from recent customer reviews

Staff Competency

Customers reported mixed experiences with staff competency, with some praising individual staff members while others criticized the overall skill level and efficiency.

Customer Service

Many reviews highlighted poor customer service, including rude interactions, lack of communication, and unhelpful responses to inquiries.

Cleanliness

The facility received positive remarks for its cleanliness, with several customers noting that it was well-maintained.

Long Wait Times

Numerous customers expressed frustration over long wait times for donations and inefficient processes, leading to dissatisfaction.

Referral Program Issues

Several customers reported problems with the referral program, including not receiving promised bonuses and unclear communication regarding eligibility.
  • DM
    Dasheona Mason
    5 days ago
    1.0
    So I asked for corporate number I called corporate number it was disconnected False advertisement failure to provide evidence or should I say force evidence Due to emt disconnecting and the phlebotomist poke me wrong i should still receive my 100 reguardless of the fact....
  • JR
    Jamie Roberson
    Jan 6, 2026
    1.0
    If you don't live in Norman they wont allow you to donate. We even called then wasted a 45 minute drive just for them to tell us no. They should have stated that on the phone when we told them where we were driving from.
  • AH
    Alyssa Higby
    Dec 6, 2025
    3.0
    I have donated here almost 60 times and really love the staff and cleanliness but recently they reset me to "new donor status" after not donating for a little over 3 months. Not sure why but now when i call to make sure they are taking new donors, to start the long registration process over again, they say they are finished taking new donors for the day and its barely 10am. I work 8am- 4pm monday through friday. This is beneficial money during holidays and other times, and i am NOT a new donor! This needs to be addressed because its not fair at all.
  • RM
    Robert Miller
    Dec 3, 2025
    1.0
    I've been calling for days to get in if you don't get there before 2 you are wasting your time thier time BUT you are DEFINITELY WASTING TIME
  • BP
    Blayklin Polly
    Nov 21, 2025
    1.0
    I donated here for a few months and had a good experience every time. In approx, August, I was put on a 56 day deferral for an exposure at work. It has now been 98 days and I have still not been allowed to donate again and with no explanations or reasons as to why. I have called up there about a dozen times since the 56 days passed and every single time I’m given zero answers. It ranges from “I don’t kno maybe come talk to someone in person” (I’ve done this with no help) to “maybe wait a few more days?” To “maybe the doctor can help but we have no idea when they’ll be here again so I don’t know.” It’s absolutely ridiculous how much effort I’m having to put in just to get zero answers and zero solutions. I am now almost double the allotted time for an exposure and nowhere in sight able to donate again. Talked to them most recently today and the manager said the doctor has been refusing to sign off for me to donate again for awhile now and that he has no idea why? I asked 1. Why am I not being communicated this information each and every time I have called? I have talked to the manager so many times now and this has never once been relayed to me? 2. Why is the doctor allowed to just choose to not sign off when I followed the protocol and was told I was allowed to donate again no problem after 56 days? The managers response was “I don’t know but you can ask the doctor yourself at 12:30 if you wanna call again.” If the doctor doesn’t sign off, I’m supposedly never allowed to donate ANYWHERE ever again and I can’t even get a response as to why this is happening? UPDATE: Called at 12:30 and they said the wasn’t there and to “maybe try again later!” So I called again at 3 and was told he’s doing some training class and can’t talk to me. I was told “he has your contact info and will call you about it.” The doctor did not call me about it, nor does the manager of the building have any idea why I’m still not being signed off or what to do from here as the doctor is clearly ignoring me entirely. The manager also informed me that I’m most likely blocked from giving plasma AT EVERY CENTER POSSIBLE until the doctor signs me off?! So I am not only blocked from Ked but I am blocked but everywhere due to an unknown reason that nobody will answer?!

Frequently Asked Questions About KEDPLASMA Norman

What services does KEDPLASMA Norman offer?

KEDPLASMA Norman specializes in plasma donation and operates as a blood donation center focused on collecting high-quality plasma for life-saving therapies.

Where is KEDPLASMA Norman located?

It is located at 2101 W Lindsey St, Norman, OK 73069, USA.