Miracle-Ear Hearing Aid Center

Reviews

• SA

  sherri agena

  Dec 5, 2024
  5.0
  I couldn’t ask for better, or more knowledgeable people to help me than Gary and Tena! Always pleasant and I love going to there office. Gary always takes the time I need to explain things to me. I never feel rushed. They have helped me so much to understand what is happening with not only my hearing but the hearing aids as well. Tena is such a doll, always a smile and friendly face. Just love this place and love these folks!!!
• DL

  Dena Livingston

  Jul 2, 2024
  5.0
  I have been hearing ear aid for a long time many be for 6or 7 years now and they helped me with all my needs with the. Thank you so much for helping me
• JO

  Jack ODell

  Mar 2, 2023
  5.0
  Not only is the staff incredibly knowledgeable and professional, they are also kind, understanding, and fun. I've had problems with my ears from an early age and coming here has been a great experience!
• DC

  Douglas Cason

  Jul 25, 2022
  1.0
  Be very careful. During a promotional open house last January 28th, they had a company sales rep in helping to making sales. My 78 year old mother had a hearing test on that day and the sales rep fitted her with a pair of aids, and she could hear perfectly. He sold us a refurbished pair and said they would work like new. We agreed and bought them on the spot. However, he failed to explain that there were 5 levels of aids, or that the pair she was sampling was a level 5 (the best) and that the set he was selling us was a level 3. They came in 2 weeks later, in their quite office they seamed to work ok, but in the real world they did not, in fact they are horrible. We have been back multiple times to have them adjusted and still they are horrible. Level 3's simply do not provide the level of hearing correction needed for my mom's specific situation. We tried to return them after the first 2 adjustments, only to find out that the 30 day warranty had expired and we were now stuck with them, with no recourse but to keep trying to have them adjusted. The Jenks office staff Gary and his wife Tena Pagett are wonderful people, always professional and very helpful. I believe they are completely honest. But their hands are tied and cannot do anything to help get them replaced or to get a refund. We sent in a detailed complaint letter to Miracle Ear Corporate office on May 23rd. but they have refused to contact us regarding the matter, apparently hoping we would just go away. I am now filing a complaint with the OK Attorney General and sending the story to the local news channels. Hopefully that will be enough to get a response from Miracle Ear Corporate to right the wrong. Also be aware you only have a 30 day return policy, but they will tell you that it could take weeks or even months for your brain to adjust to the new hearing aids. So you don't know if they will work until after the return period has expired.
• BG

  Brittany Gilbert

  Jan 26, 2017
  5.0
  I love this office! Took my grandmother in to inquire about hearing aids. She winded purchasing aids from this location we Loved the staff they were very kind. We also liked that they had many different locations around the US. I would recommend Miracle-Ear any giving day!

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