Saint Francis Glenpool

Reviews

• GD

  George Dunham

  5 days ago
  1.0
  Waited over an hour for them to look at my son's eye. The nurse Lora then made a rude smart-alec remark to my son when he said he was hungry. He's 5. Show some professionalism. Filing a complaint with the supervisor.
• JR

  jayden remache

  Mar 10, 2026
  1.0
  This was the worst experience I’ve ever had in my life. I was told by another urgent care to go to the Saint Francis location in Glenpool because it would supposedly be cheaper and they might accept my insurance. When I arrived, I asked the front desk if they accepted my insurance, but they said someone inside would help me. I called my mom because she had my insurance information, and while I was trying to figure it out, the nurses were extremely rude, arrogant, and rushing me. One staff member even said, “Aren’t you an adult? You can do this on your own,” and almost tried to grab my phone to hang up while I was talking to my mom. This was my first time going to an actual ER and I'm 20 so I wanted to figure out billing. They started trying to take my vitals before I had even finished figuring out my insurance situation. I honestly wanted to leave, but I ended up staying because I felt pressured by the staff. While I was in the room seeing the doctor, I could hear nurses in another room talking about me, which was very unprofessional and uncomfortable. I came in because I thought I might need stitches for my lip. They said I didn’t necessarily need stitches, but it felt like they were pushing me to get them to avoid scarring. Then I was told it would take a few hours just to get one stitch, so I ended up leaving and didn’t receive any treatment because how long it would take and did not feel comfortable staying there. My lip healed fine and I didn’t even end up with a scar. Now I’m left with a bill of over $500 for an awful experience and no real help. Overall, the staff were rude, arrogant, and unprofessional. I would not recommend this location to anyone and will never go back.
• AR

  Ashley Riley

  Feb 16, 2026
  1.0
  Healthcare starts with communication. If this is the first point of contact for patients, it sets a terrible tone for the entire facility. I sincerely hope management addresses this issue because no one seeking emergency care should be treated with such a lack of basic courtesy and compassion.
• CH

  Chris Hahn

  Jan 25, 2026
  5.0
  I have always had a very good experiences coming to this ER, in and out very fast and the staff is great.
• JJ

  Joshep Jones

  Dec 5, 2025
  5.0
  Great facility always clean and all the staff are great. Has made my PT almost enjoyable.