HS
Holle Shield
Oct 13, 2025
The staff was great. Reception amazing, super kind and understanding. I called because I was a tad late, and they accepted me anyway. That was really awesome.
However, I had a very poor experience with the provider. She didn’t note ANYTHING of value in my chart. Not my symptoms, nothing. She did, however, note all of the details of my personal life that she kept prying into. The whole appointment was her telling me what I “need to do” with my divorce, what I “need to do” with my personal time and mental health.
For clarification, years ago I was diagnosed with bipolar. I was on meds a bit, but through YEARS of therapy and other treatments, I was able to come off my meds and find stability in my mental state. Sure, depression sucks sometimes, but I’m very proud of my progress and not needing to be medicated anymore.
The whole time she undermined my progress. She tried to convince me that my diagnosis meant I had to be on meds for the rest of my life. She told me I was “repeating a cycle” she had seen over and over with mental health, ignoring that I told her I had been off of my meds for years now. Not to mention, I came into the clinic for something COMPLETELY unrelated. She saw my mental health diagnosis and took it upon herself to make the entire visit about that, insisting that I need a psychiatrist and to get back on meds, despite me not even mentioning needing help with that.
The best thing I got from her was a referral. Don’t go to this clinic unless you’d like a judgy therapy appointment instead of a check up.