MedWise Urgent Care opened its doors with a single purpose: to provide warm, empathetic, timely care that gives patients the freedom to maintain their busy lifestyles. Our convenient locations are more efficient and are available to meet your needs on-site or virtually wherever you are. MedWise offers a broad range of urgent care services, including testing for COVID-19, flu and strep, treatment for illnesses, injuries and infections for all ages, vaccinations and flu shots.
While many customers praised the staff for being friendly and professional, there were notable complaints about specific providers being rude and dismissive.
Efficiency
Customers frequently highlighted the quick service and minimal wait times, appreciating the promptness of care.
Customer Service
Overall, the customer service received mixed reviews; while some praised the attentiveness and kindness of the staff, others reported negative experiences with the front desk and billing practices.
Quality of Care
Feedback on the quality of medical care was varied, with some patients feeling heard and well-treated, while others felt their concerns were dismissed or inadequately addressed.
KS
Karen Smith
Jan 2, 2026
5.0
Rachel and her staff were fast efficient and friendly. They understood that you weren’t there under the best of circumstances and did everything possible to make your visit quick and comfortable. I felt reassured and within 48 hrs, as Rachel predicted, I was feeling much better! Thank you!
LL
Laura
Jan 1, 2026
1.0
I have been coming to this location for quite sometime until today. I am kinda thrown back because I have never been treated this way before, doesn't matter if it's a holiday & its not my fault the "provider" has an injury to her leg but still need to treat people with kindness and not be rude.
Anyways, came in and made my appointment for 10:45. Got back into a room, Rachel Reynolds was the provider today.
So, she said I had an upper respiratory infection. An upper respiratory infection is what I always get 4 times out of the year, 95% of the time, mine are not contagious & instead, mine turn into pneumonia and I will end up in the hospital and everyone with Asthma and COPD know how it goes...
I was sent on my way & I felt like I wasn't being heard, I felt like it was rushed and I felt like her little "common sense" statement wasnt necessary and her "vampire cough" treating me like a damn child, that wasnt necessary either.
Rachel Reynolds the so called "provider" when I was trying to explain a little history on myself, like medication (cancer center) etc she said its not important.
Rachel said she would call my prescription into a pharmacy that was open... guess what she DIDNT do...
Yeah, she called it into one that was closed...
Doesnt matter cause all the so called wonderful "provider " did was give me a refill on my albuterol inhaler even though I will need an antibiotic...🤣🤣
Save yourself the time, money and hassel...
Long story short...start your new year right...DONT GO HERE!
This place has gone to trash!
JM
joca mail
Dec 23, 2025
5.0
Dr. Reynolds was great. She treated me nicely and was very professional. She made me laugh too!
WM
William Mitchell
Dec 22, 2025
5.0
Great facility excellent staff ready to help and treat you everyone who was able to help me i appreciate everyone of you. Merry Christmas and Happy New Year
CC
Claire Crow
Dec 16, 2025
1.0
The one star goes to the kind nurse who held my baby and was encouraging.this missing 4 stars are for the doctor. I went with my three young kids and they were hungry and tired so i was already overwhelmed. I was a panicked mom and took my baby there as quickly as possible. The doctor said “you didn’t bring a suction”… knowing I got there as fast as I could with three kids by myself. She then shames me and says “I really wish you would have at least brought saline”. I got my baby to a medical provider as quickly as possible thinking they would have the tools to treat her. I even called before and they said they could treat a baby her age. I think it’s very unkind and not professional for the provider to be asking me to provide saline and suction. My two year old was also begging for water and not one of the multiple employees sitting there offered a cup or anything.
Frequently Asked Questions About MedWise Urgent Care
What services does MedWise Urgent Care in Bixby offer?
MedWise Urgent Care provides urgent care services including testing for COVID-19, flu and strep, treatment for illnesses, injuries and infections for all ages, vaccinations and flu shots.
What are the operating hours of MedWise Urgent Care in Bixby?
MedWise Urgent Care in Bixby is open Monday through Friday from 8:00 AM to 8:00 PM, and on Saturdays and Sundays from 8:00 AM to 4:00 PM. It is closed on Thanksgiving Day and Christmas, but open on New Year's Day from 10:00 AM to 6:00 PM.
How can I schedule an appointment at MedWise Urgent Care in Bixby?
You can schedule an appointment online via their booking page at https://medwiseuc.com/book-an-appointment/.
What payment methods are accepted at MedWise Urgent Care in Bixby?
MedWise Urgent Care accepts American Express, Cash, Discover, Mastercard, and Visa.
Is MedWise Urgent Care in Bixby accessible for people using wheelchairs?
Yes, MedWise Urgent Care has a wheelchair accessible entrance.
What is the contact information for MedWise Urgent Care in Bixby?
You can call them at +1 918-727-2820, toll-free at +1 833-863-3947, fax at +1 833-673-0318, or email info@medwiseuc.com.
What nearby dining options are available near MedWise Urgent Care in Bixby?
Nearby dining options include Chick-fil-A for fast food and chicken, Scooter's Coffee for coffee and snacks, Yuki Sushi for Japanese cuisine, and Tijuana's Grill & Cantina for Mexican and Tex-Mex food.
Are there any nearby medical or health-related facilities near MedWise Urgent Care in Bixby?
Other nearby health-related facilities include Dr Green Bixby, Native Releaf Dispensary, Bixby Dentist, Henry Orthodontics, and Innovations Dentistry.
What nearby services might be useful for car owners visiting MedWise Urgent Care?
Nearby automotive services include Nelson Car Country for car sales, Tire Barn for tire sales and repairs, and Bixby South Tag Agency for vehicle registration services.
Are there any nearby retail or other useful locations near MedWise Urgent Care in Bixby?
Nearby retail and service locations include Encore Pawn for thrift and antiques, Citizens Security Bank and Mabrey Bank for banking, and Arborstone Self Storage for storage needs.