Business Details
About
OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOptician
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Westlake provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.
Location
Hours
Reviews
4.7
421 reviews
5 stars
379
4 stars
8
3 stars4
2 stars2
1 star
28
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of Dr. Lam and her team.
Quality of Care
Many reviews highlighted the thoroughness and care provided during eye exams, with Dr. Lam receiving particular commendation for her patient and informative approach.
Customer Service
While most feedback was positive regarding customer service, there were notable complaints about the front desk staff being rude or unhelpful in certain situations.
Pricing Concerns
Several customers expressed dissatisfaction with the pricing of glasses and services, indicating that they found them to be expensive compared to other options.
Overall Experience
The majority of reviews reflected a positive overall experience, with many customers expressing their intention to return and recommend the practice to others.
- BBBrianNov 5, 20255.0At age 52- I finally had to give in to the fact that I need glasses. While my prescription showed i basically needed something equivalent to readers, the entire staff took the time to make sure I got what I was comfortable with. I absolutely recommend this location!! They are friendly, patient, knowledgeable…. Overall I was extremely pleased and they have set the bar high for future visits!!
- PRPenny RossNov 5, 20255.0I love this place! This is the only optometrist office I will ever go to! All of the staff is so friendly and Dr. Le IS THE BEST EYE DOCTOR IN THE WORLD!! Thank you so much guys.
- RERacquel EvansNov 3, 20255.0Dr. Lam is AMAZING!! She was super nice and went into detail what was going on with my eyes. She is going to be my go to eye doctor from now on! Johnny was very pleasant and made my waiting time go by so quickly.
- SSShirley SmithOct 25, 20255.0Dr. Lam and her staff are wonderful. Patient, caring. Elizabeth was a pleasure to work with. I described what I did and did not want in my next pair of glasses. She steered me in the right direction.
- CSC SanykOct 22, 20255.0I just picked up my new prescription today. I was assisted by their optician, Johnny, and as always he took great care with ensuring that my order came out perfectly. I couldn't be happier with how they look, fit, and how well I can see with my updated script. It's suddenly fun just to look around at things and notice all the details again.
Frequently Asked Questions About Pearle Vision
What is the address of Pearle Vision in Westlake, OH?
Pearle Vision is located at 29994 Detroit Road, Unit 52, Westlake, OH 44145.
What are the Pearle Vision Westlake store hours?
The store is open Monday and Wednesday from 9:00 AM to 6:00 PM, Tuesday and Thursday from 9:00 AM to 5:00 PM, Saturday from 8:00 AM to 16:00 PM, and closed on Fridays and Sundays.
Which designer brands does Pearle Vision in Westlake carry?
They carry brands including Burberry, Coach, Converse, DKNY, Dolce & Gabbana, Maui Jim, Oakley, Polo Ralph Lauren, Ray-Ban, Tiffany & Co, Tory Burch, Vera Bradley, Versace, and more.
What eye care services are available at Pearle Vision Westlake?
Services include comprehensive eye examinations, Optomap retinal exams (varies by location), and digital retinal photos. They also offer prescription eyewear and various types of lenses.
Does Pearle Vision Westlake accept insurance plans for eye care?
Yes, they work with all major health and vision plans, including EyeMed, VSP, and UnitedHealthcare. Many locations are EyeMed PLUS Providers; check with the store for specifics.
What promotions are currently offered by Pearle Vision Westlake?
They currently offer 40% off lenses with a frame purchase.
How can I schedule an eye exam appointment at Pearle Vision Westlake?
You can schedule an appointment online at https://www.pearlevision.com/pv-us/schedule-eye-exam/select-date-time?storeNumber=21088981
What payment methods are accepted at Pearle Vision Westlake?
They accept cash, check, Discover, MasterCard, and Visa as payment options.
Which nearby shopping centers can I visit along with Pearle Vision?
Westbay Plaza and West Bay Plaza shopping centers are nearby, where you can enjoy additional shopping while visiting Pearle Vision.
Are there nearby dining options near Pearle Vision in Westlake?
Yes, nearby dining options include Cafe Tandoor for Indian cuisine and McDonald's for fast food, perfect for grabbing a meal before or after your appointment.
What wellness and beauty services are available near Pearle Vision Westlake?
Nearby wellness services include Hand and Stone Massage and Facial Spa, Drybar hair salon, Waxxpot for waxing and skin care, and several beauty salons such as Laura Newton Hair and Tina's Nail Spa.