The Westerville Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Staff members are consistently described as friendly, knowledgeable, and professional, providing excellent customer service.
Product Effectiveness
Many customers report significant pain relief and improvement in foot health after using the arch supports and inserts.
Informative Experience
Customers appreciate the thorough explanations and education provided by staff regarding the products and fitting process.
Personalized Attention
Reviews highlight the personalized service and attention to individual needs, with staff taking time to ensure the right fit and solution.
MC
Mary Clime
1 day ago
5.0
I have tried several different products for my foot problem with little success. Today I decided to try the Good Feet Store. I was greeted at the door by Ben. He explained everything very well to me. I am leaving the store with help for my feet and knowing if I have any questions or problems all I have to do is call.
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Fadumo
Jan 6, 2026
5.0
I took my mom to The Good Feet store. For a long time, she struggled to find comfortable shoes and when we went to this store, I had zero expectations that they had the answers. We were helped by Justin Kates, an incredibly kind, understanding young man who was also very, very knowledgeable. He answered all of our questions and treated us not as customers but as human beings. In the end, my mom was in tears. We are satisfied both with the excellent customer service we received as well as the product we purchased.
Thank you, Justin and thank you to The Good Feet store for bringing relief to my mom who suffered for many years.
SB
Sandy Brandehoff
Dec 29, 2025
5.0
wonderful experience . Excellent service . Excellent product . Jennifer has knowledge, courtesy, professionalism , politeness and knows the product . Presentation was excellent . I spent 1 1/2 hours in another store and left . I explained to Jennifer what I needed and she showed me that I had come to the right store to get exactly what I asked for.
The supports are excellent and comfortable, and exactly what I needed. I bought a pair shoes also . Service and quality for sure.
NM
Neha Makadia
Dec 27, 2025
5.0
I am such a fan of The Good Feet Store! I've used arch supports from drug stores and from sneaker stores as well as custom orthotics. I finally came to The Good Feet Store almost a decade ago. This was a game changer for me. I followed the process and landed on using their 'strengtheners' as my long term supports. Since I wear these daily, if I skip some days, my feet are still ok! I brought my mom in a few years ago and she loves these as well! We both now own a few pairs so we can just keep them in different shoes. When your pair wears down, they'll replace!
Most recently we worked with Angelo at the Westerville OH location. He was SO PATIENT and so KIND. He answered all of our questions and helped us reassess our arches. I can't say enough about the service Angelo provided. If you visit them based on this review please ask for Angelo.
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lisa martin
Dec 26, 2025
5.0
Zach was an excellent foot specialist. He was so patient and explained things until I totally understood. He had me walk in all the different insoles and explained this system is actually patented and has helped millions of people who have been suffering for so long. Not only was he very informative and patient he was very very nice made what has always been a very difficult time for me ( anything having to do with my feet ) into a fun and exciting visit. He actually gave me hope. I thoroughly enjoyed working with Zack and this is an excellent and very unique system very effective I hope that anyone who suffers like I do gets to visit with Zack and understand the Good feet system
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce discomfort. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How are Good Feet arch supports different from regular shoe inserts or insoles?
Good Feet Arch Supports provide firm yet flexible function designed to correct poor foot biomechanics and offer long-term pain relief, unlike typical generic inserts.
Can arch supports help if I already buy good shoes but still experience foot pain?
Yes. Often foot discomfort stems from the foot itself rather than the shoes. Stabilizing the foot with Good Feet arch supports can minimize or alleviate pain caused by common foot-related problems.
Can I take my arch supports home the same day I purchase them?
Yes, customers aged 6 and up can take their personally fitted arch supports home immediately after purchase as the store keeps a full inventory.
How can I get a free fitting for arch supports at The Good Feet Store?
Simply visit the Westerville Good Feet Store; no appointment is required, although you may schedule one if preferred.
Can I use HSA or FSA funds to buy arch supports at The Good Feet Store?
Yes, arch supports are eligible for reimbursement through HSA, FSA, and HRA accounts, but not through limited-purpose FSAs or dependent care FSAs. Check with your administrator before purchase.
What are the store hours for The Good Feet Store in Westerville?
The store is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
Where is The Good Feet Store located in Westerville?
The store is located at 671 Worthington Road, Westerville, Ohio 43082, USA.
Are there places near The Good Feet Store where I can relax or get wellness treatments after my visit?
Yes, Urban Float Columbus - Westerville Polaris offers alternative medicine float therapy, and Icebox Cryotherapy provides spa and health treatments, both close by for post-visit relaxation.
Can I find food and beverage options near The Good Feet Store in Westerville?
Absolutely. Nearby options include Little Ladies Soft Serve for ice cream, Pure Green Polaris and Clean Juice for healthy smoothies, and several restaurants like Chicken Salad Chick or The Original Pancake House for casual dining.
What nearby fitness or recreational venues can I visit around The Good Feet Store?
For fitness enthusiasts, nearby venues include Ridetribe cycling classes, Orangetheory Fitness Westerville boot camps, and CYCLEBAR cycling classes for active lifestyle routines.