Planet Fitness

4.0
416 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
Westerville Plaza 87 Huber Village Blvd, Westerville, OH
43081, United States

Hours

Reviews

4.0
416 reviews
5 stars
252
4 stars
60
3 stars
28
2 stars
15
1 star
61

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted significant cleanliness issues, particularly in the bathrooms and on gym equipment, with reports of hair, dust, and mold.

Staff Attitude

Customer feedback indicated a mixed experience with staff, ranging from friendly and helpful to rude and inattentive.

Equipment Availability

While many customers appreciated the variety of equipment, there were complaints about missing dumbbells and malfunctioning machines.

Busy Environment

Several reviews noted that the gym is often crowded, leading to long waits for equipment and a less enjoyable workout experience.

Membership Experience

Some customers expressed dissatisfaction with the membership process and customer service, particularly regarding cancellations and billing issues.
  • AR
    Alejandro Rojas
    3 days ago
    3.0
    I would give it a 4 star but the amount of trash around the equipment is bad. A lot of hair and dust. Price is good and wish this location had more cable machines
  • AH
    Aaron Hernandez
    5 days ago
    1.0
    A quien corresponda, Planet Fitness Estimados señores: Por medio de la presente, deseo informarles sobre una situación ocurrida recientemente en su establecimiento. Considero importante que tengan conocimiento de este incidente, ya que afecta la experiencia de los miembros y el ambiente de respeto que caracteriza a su gimnasio. En fecha [indicar día y hora aproximada], un miembro que no llevaba la vestimenta adecuada para el gimnasio se acercó a una de sus funcionarias de manera grosera, hablando en un tono de voz elevado y realizando gestos con las manos, lo cual denotaba un comportamiento agresivo y evidente molestia. La empleada mantuvo la calma en todo momento, pero la actitud de este miembro generó incomodidad tanto para ella como para quienes presenciamos la situación. Me preocupa que este tipo de comportamientos puedan repetirse y afectar el ambiente seguro y respetuoso que todos esperamos en Planet Fitness. Por ello, solicito amablemente que este incidente sea revisado y que se tomen las medidas necesarias para prevenir situaciones similares en el futuro. Agradezco su atención y el esfuerzo continuo para mantener un espacio cómodo y accesible para todos los miembros. Quedo atento(a) a cualquier información adicional que puedan necesitar.
  • PB
    Patti B
    Nov 9, 2025
    5.0
    Go to the gym at least 4-5 days a week, not overly crowded. Able to work out without having to wait on machines
  • AT
    Aaliyah Thompson
    Oct 26, 2025
    3.0
    There are a lot more PF going back 24 hrs, 7 days a week. When will this this one change their hours? When I’m finally done with all my weekend To-dos I’d like to be able to go the the gym at the end of the day but I can’t because it’s closed.
  • DM
    Dudu Maia
    Oct 21, 2025
    1.0
    Very bad, terrible understanding, I forgot a sweatshirt at the gym and when I went to ask the staff they simply didn't care or even look to see if it was there. There are always dumbbells missing, there are never enough and you have to wait a long time until you can use them, machines spread throughout the gym so that you have to keep moving to work the same muscle group. Simply horrible.

Frequently Asked Questions About Planet Fitness

What are the opening hours for Planet Fitness at Westerville Plaza?

Planet Fitness in Westerville Plaza is open from 5:00 AM to midnight on Monday, open 24 hours Tuesday through Thursday, until 10:00 PM on Friday, and from 7:00 AM to 7:00 PM on weekends.

Where is Planet Fitness located in Westerville, OH?

Planet Fitness is located at Westerville Plaza, 87 Huber Village Blvd, Westerville, OH 43081, USA.