Kroger Pharmacy

Reviews

• EW

  Evan Woelfel

  3 days ago
  5.0
  I've used this pharmacy for many years and I have had far less problems with here than I have had at any pharmacy. In all of the years I have been going here, I have never seen any of the staff act in a less than professional and respectful way.
• WW

  woodswalker45

  Jan 6, 2026
  1.0
  I am in the process of getting my prescriptions transferred from this Kroger pharmacy to the Walmart pharmacy in Westerville. The pharmacists at Kroger are so rude I can't even believe it. I went to the Walmart in Westerville to pick up a prescription for my friend and was blown away at how friendly and helpful they were. My prescriptions were at Kroger for convenience. Walmart is just as convenient. Now I don't have to deal with Kroger's lack of customer service at the pharmacy.
• BB

  Barbara Burns

  Dec 27, 2025
  4.0
  My personal interactions with pharmacy staff and pharmacists have been satisfactory. My biggest problem has been delivery request policy for refills. One can put in info to the computer who takes the call, but one must CALL BACK next day after the prescription is filled to request the delivery. This seems cumbersome and bulky. As a busy FT caregiver it is a challenge to call back /get past the computer to reach the pharmacists to make the delivery request. If one does not call back next day by a certain time, request cannot be taken, requiring call back yet another NEXT day, going through the computer routine to reach pharmacists again.
• RB

  Renee Bennett

  Jul 10, 2023
  1.0
  Horrible rude employees and medical necessary meds never filled on time or correctly!
• BB

  Beth Bittinger

  Oct 21, 2019
  1.0
  They must really like to see me bc I have to go back twice each month and wait in line forever bc they NEVER have enough of my meds. After being told they can fill the whole script this month (for once). In there own words the inventory was wrong. That is never a good sign. I was told two different days they would be filling the rest to show up wait in line AGAIN for them to say oh we just don't have it. This has been happening for at least a year. I will be changing pharmacies after this months crazyness.