Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
492 reviews
5 stars
466
4 stars3
3 stars4
2 stars3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting individual employees like Nick, Payton, and Jasmine for their exceptional service.
Professionalism
Several reviews noted the professionalism and knowledge of the doctors and staff, particularly Dr. Sanders and Dr. Yeagle, contributing to a positive experience.
Order Fulfillment Issues
Some customers expressed frustration with delays in receiving their glasses and lack of communication regarding their orders, indicating a need for improvement in this area.
Positive Experiences
Numerous reviews reflected overall satisfaction with the shopping experience, including ease of selecting frames and the quality of the products.
Mixed Feedback
While many reviews were positive, there were also mentions of poor initial impressions and inconsistent service, suggesting variability in customer experiences.
- KSKATIE SNYDERNov 13, 20255.0Jasmine at the Liberty Center location was knowledgable, kind, and so patient with us as we worked on capturing our perscriptions and going through our information. She helped get us set up for measurements, and provided great insight. Both my husband and I walked out with new glasses and actual excitement about our glasses.
- SSSlice ServeNov 11, 20255.0At the risk of drawing crowds to this store - it's the best LensCrafters in the Cincinnati area. I've been a customer for at least 10 years, maybe more. Wouldn't go anywhere else. Nikki is an exceptional manager.
- RDRussell D. DixonOct 24, 20255.0Very pleasant experience with Dr Sanders and my sales person Ray. Highly recommended this location !!
- EBElmer BungerOct 22, 20252.0Dr's office staff was professional. Lenscrafters staff tried to be but it was all about the cost. Natalie acted as though she wasn't pushing the top price lens but when we tried to go less than what she wanted there was an excuse that the type we wanted wouldn't work. Then Nikki the manager swoops in at the last minute on the 2nd pair which were sunglasses, and guess what.... Lo and behold the frame we chose for sunglasses had to have a certain type of lenses that were 125.00 more than what miss Natalie had just quoted us. Long story. They make spiffs on the type of lens they sell you, the type and cost of the frame, and an extra big spiff for the second pair. Money money money, by the pound.
- TKTroy KehrSep 27, 20255.0Great experience from initially calling in for information, going in and sitting down with salesperson. Then going back to purchase prescription sunglasses to ultimately picking up my sunglasses. Very friendly, accommodating, with quality glasses
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What type of eyecare services does LensCrafters in West Chester offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer brands along with prescription wearable technology.
Which designer eyewear brands are available at LensCrafters in West Chester?
They carry Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, Sferoflex, Tiffany & Co., Prada, Tory Burch, and Dolce & Gabbana.
Does the West Chester LensCrafters location accept vision insurance?
Yes, most vision insurance plans are accepted including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters in West Chester?
They are open Monday through Saturday from 9:30 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
How can I schedule an eye exam at LensCrafters West Chester?
You can schedule your eye exam online via their reservation link at LensCrafters' website for the West Chester location.
Does LensCrafters West Chester offer in-store pickup?
Yes, they provide in-store pickup services for your convenience.
What payment options are accepted at LensCrafters in West Chester?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there any popular dining options near LensCrafters in Liberty Center?
Yes, nearby dining options include Taste Of Belgium, Flip Side burger restaurant, The Cheesecake Factory, Pies and Pints Pizzeria, and BIBIBOP Asian Grill among others, perfect for meals before or after your visit.
What shopping options are near LensCrafters at Liberty Center?
Nearby shopping includes Folchi Formal Wear, Dillard's department store, Ladies of Liberty women's clothing, and Hannoush Jewelers Liberty Center, giving you plenty of options for fashion and accessories alongside your eye care visit.
Are there any beauty or wellness services close to LensCrafters in West Chester?
Yes, you can visit nearby places such as Global Salon, Cassington Hair & Co., Braxton Hairstylist, SEPHORA, Anthony Vince Nail Spa, and Prime IV Hydration & Wellness for beauty and wellness treatments near your eye care appointment.