Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.4
424 reviews
5 stars
305
4 stars
60
3 stars
14
2 stars
15
1 star
30
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The gym is frequently praised for its cleanliness, with many customers noting that the equipment and facilities are well-maintained.
Staff Issues
There are numerous complaints about the staff's customer service, with reports of rudeness, lack of professionalism, and inadequate training.
Crowding
Customers frequently mention overcrowding, especially during peak hours, making it difficult to access equipment.
Equipment Availability
While the gym has a good variety of equipment, some customers express a desire for more weight machines and better maintenance of existing machines.
Operating Hours
Many reviews highlight dissatisfaction with the gym's operating hours, particularly the inconsistency regarding 24/7 access.
- MLMiranda Lea6 days ago5.0This planet fitness is the cleanest planet fitness the most respectful people customer service is awesome always feels welcoming. Tanning beds are always clean never a hassle to get timed in for the tanning bed or massage chairs. I’d recommend this to anyone I come across
- DSD StoneNov 5, 20255.0Well you can't really beat it for the price as long as you go
- JBJana BOct 31, 20254.0A little dirty. But one of the nicest PF I have ever been to.
- PFPhilip FosterOct 18, 20251.0Was my favorite gym until today. New manager running off long time customers over a policy change and refuses to refund annual fee. New manager needs to understand that "not our policy" is not customer friendly focused, it's a power play. I was a member at this location since they opened. You can't change a policy overnight and not expect people to be upset. The manager was cocky, condescending, and rude rather than empathetic over a sudden change. New manager seems to be more interested in making a name for himself, rather than taking care of his customers. This is not the way to treat loyal customers.
- TFTyler FeldtOct 15, 20254.0Equitment is great and staff are freindly only complaint is that some nights after 11pm there's a 50/50 chance that there will actually be someone behind the desk if you wanted to buy a drink or anything
Frequently Asked Questions About Planet Fitness
What are the operating hours for Planet Fitness in West Chester Township, OH?
Planet Fitness in West Chester Township, OH is open 24 hours, 7 days a week.
Where is Planet Fitness located in West Chester Township?
Planet Fitness is located at 7481 Foster Ln, West Chester Township, OH 45069.
What types of services and amenities does Planet Fitness offer?
Planet Fitness offers services including PF Plus Digital Workouts, Classic Access, Mobile App, Classic Wifi, WC Perks, guest passes, tanning salons, massage chairs, hydro-massage, total body enhancement, half-price cooler drinks, premium perks, and virtual fitness training.
Is Planet Fitness a judgment-free gym?
Yes, Planet Fitness provides a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®.
How can I learn more about membership pricing at Planet Fitness?
You can learn more about membership pricing by visiting https://www.planetfitness.com/gym-memberships or downloading the Planet Fitness app.
Which mobile apps are available for Planet Fitness customers?
Planet Fitness offers a mobile app on both iOS and Android platforms, available at https://apps.apple.com/us/app/planet-fitness/id399857015 and https://play.google.com/store/apps/details?id=com.planetfitness respectively.
What nearby dining options are close to Planet Fitness in West Chester Township?
Nearby dining options include Outback Steakhouse, Ford's Garage Liberty, Toast & Berry, McK's BBQ, Chick-fil-A, Cowboy Sally's Texas BBQ, Agave and Rye, Lotus Pad Asian Cuisine, Cantina Laredo, Starbucks, and Kona Grill.
Are there any nearby childcare or educational facilities around Planet Fitness?
Yes, The Learning Experience, a day care and preschool, is located nearby for customers who may need childcare services.
What nearby retail stores can customers visit before or after their workout at Planet Fitness?
Nearby retail stores include Dry Goods (designer clothing), Lane Bryant, Talbots (women's clothing stores), T-Mobile stores, Verizon, Sleep Number, Yankee Candle, and Silver Vixen jewelry and gifts store.
How can visitors combine their Planet Fitness visit with entertainment options nearby?
Visitors can enjoy entertainment at Sandbox VR Cincinnati, an amusement park and arcade, which is located close to Planet Fitness, perfect for fun before or after workouts.