Kids Express in West Chester, OH is a quick pediatric health care center for minor conditions like colds, flu, pink eye, ear infections and rashes and other services such as covid and flu vaccines and sports physicals when your pediatrician isn't available. Kids Express treats kids age 6 weeks to 21. Similar to making an appointment at a pediatrician’s office, parents should save their spot online to make sure their visit is at a convenient time for them and to help reduce wait time. Walk-ins are also welcome, however scheduled patients will be seen first so we encourage you to check in before you arrive. You also have the option of a video visit for certain conditions if you would prefer to stay at home for your appointment.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.