Club Pilates

Reviews

• JG

  Jose Garcia

  Jan 25, 2023
  1.0
  Their "3 month sign up" is extremely misleading. They specifically explain it to you in a way that makes it seem it is only a 3 month trial, when in reality they will auto enroll you in a membership and continue to charge you until you come in to sign a cancellation form. They purposefully do not explain it to you how the contract reads in hopes to trap you into the membership. The classes were not that great and most of them are distracting as members typically talk throughout the entire class and it makes it hard to focus. I do not recommend trying their free class or signing up for a membership. If you are looking for a serious Pilates studio, look elsewhere.
• JA

  Julia Aldrich

  Oct 22, 2022
  5.0
  I’ve been coming to the west Chester location for about 6 months and go 4-5 times per week. All instructors and staff are extremely helpful and knowledgeable and the classes are great for all fitness levels. The owners and staff strive to continually improve the classes and member experience and it shows. Going to Pilates has become a non-negotiable for me. The practice has really changed my mindset of what fitness means, I always leave a class feeling empowered and re-energized. My body has become holistically stronger and more capable while each class also providing a mental break from everyday life. I will forever be an advocate for the practice of Pilates and I really thank the west Chester location helping me both mentally and physically.
• BK

  Brandie Klette

  Jan 11, 2022
  5.0
  So glad I joined. Great people and awesome work out! I highly recommend!
• AE

  Amany Eldeeb

  Jun 5, 2021
  1.0
  Very unprofessional attitude at one of your Club Pilates, specifically West Chester Ohio. The manager Samantha Thomas charged my account for the month of June, although I made it very clear that I want to cancel my membership and submitted the cancelation form on April 28th. I will be out of town till at least the end of August and won't be able to come to classes. I asked that the transaction made on the 3rd of May to be my last transaction following the club Policy that I need to give one moth notice. However, the manager ignored my request and still charged my account for the month of June!!!!!. This is unacceptable and very unprofessional. I asked her for a refund and still she is ignoring my request and says that this is my last month. I Will Not BE ABLE TO USE THE MEMEBERSHIP AS I WILL BE OUT OF THE US. You definitely lost a customer and I will never be back to this place!!!. PLEASE REFUND MY MONEY!!!!!!!!!!!

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