LensCrafters

Reviews

• KS

  Kevin Stockman

  Mar 11, 2026
  1.0
  I went their.paid 750 dollars cash for one pair of prescription sunglasses and regular glasses.780 dollars cash it cost me plus I have good insurance. The glasses where full of scratches within 2 months.i use the good clothes always to clean the lenses.i bought the protection insurance. So I was able to get new lenses for free.ill be damn if them glasses didn't scratch up all over again within 3 months.so finally I went to summit eye care in point place.After the doctor looked at my glasses.he said they use the cheapest auto tint on the market.and it looks like the tint melted into the lenses.their not scratched at all.its the treatment they put on lenses.he also told me the bifocal wasn't what the prescription was called for.much weaker.no wonder i couldn't read small print.STAY AWAY FROM THESE PEOPLE.THEY CHARGE AN ARM AND LEG.AND THERE SERVICE IS HORRENDOUS. SUMMIT EYE CARE IS WHERE ITS AT.I PAID 320 DOLLARS FOR SOME GOOD GLASSES.AND I CAN READ ANY5HING NOW.
• DP

  Dereck Patton

  Feb 24, 2026
  5.0
  Amy the optician was a huge help. Much more so than my experience last year. She showed me how my insurance was covering parts of my eyeglasses and what i could afford. Not to mention being very helpful selecting my frames and styles of lenses. Big shout out to her!
• JH

  Jessica Harrold

  Jan 22, 2026
  1.0
  I had appointments scheduled to bring my kids in for a yearly exam tomorrow. Lori called today and informed me that they don’t see children as young as my daughter (5 years old) and that she couldn’t make an exception. She was very rude and condescending, and got even more rude on the phone when I told her to cancel my sons appointment as well. If I can’t bring one of them, I’m not gonna bring the other one. She has glasses and has had several eye exams previously, so I’m not sure what the issue is, or why it allowed me to book an appointment and wait a week until they decided they couldn’t see her. We have bought their glasses here for years but the eye doctor will never be getting any of my money again. Very dissatisfied. At least if you’re in the wrong, talk nicely on the phone and not be as rude as Lori was. I will say that Molly the manager is very kind and always willing to help.
• CJ

  Craig Joseph

  Jan 21, 2026
  1.0
  I was scheduled for a 1:20 appointment. The exam started at 1:37. After the first part of the exam I was informed that the doctor would probably want to dialate my eyes. However, I could pay an extra fee, not covered by insurance, and have photos taken. I stated I would have dialation as it would be covered by insurance. I was then informed by the tech that dialation would interfere with their lunch so I would need to come back after their lunch to finish the exam. I would look for an eye doctor who puts their patients eye care above their lunch! Follow up - I went to the link provided and was ensured that the manager would reach out within 5 days. Guess what, no one reached out, I'm not surprised. I would definitely find a better place for eye care here in Toledo. There are many!
• CN

  chris norris

  Jan 12, 2026
  5.0
  Stacie made me feel welcome and helped choose some glasses that suite me

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