Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
189 reviews
5 stars
152
4 stars
5
3 stars
4
2 stars1
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Amy, for being friendly, helpful, and knowledgeable, creating a positive shopping experience.
Staff Efficiency
Several reviews highlighted the efficiency of the staff in handling appointments, eye exams, and frame selections, often completing processes quickly.
Mixed Experiences
While many had positive interactions, some customers reported poor service, particularly regarding appointment management and communication.
Product Knowledge
Customers appreciated the staff's expertise in eyewear selection and insurance benefits, which contributed to a satisfactory purchasing experience.
Store Environment
The store was noted for its cleanliness and welcoming atmosphere, enhancing the overall customer experience.
- BBBiggyOct 30, 20251.0I will never go back to this place worst service I've ever had. All they care about is money. They will sell u any thing but not fix it if it isn't right. I would recommend any where else but here
- KBKristy BaughOct 27, 20255.0Amy was fantastic! She patiently guided while suggesting frames outside our comfort zone, was not pushy at all! We had a great experience.
- JRJoAnne RobinsonOct 23, 20255.0Amy was very helpful with selecting the right color lenses/measurements for my frames & addressing all my needs in finding the best discount options for me.
- CLCharlotte LucasOct 22, 20255.0A lady by the name of Amy helped me out so much. I’ll go back to Lens Crafters very happy customer.
- JJJamesOct 15, 20255.0While visiting Lens Crafters, Amy took the time to help me with my frame size and lense type, that fit my face. I didn’t feel rushed into a selection.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at 5001 Monroe St offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide selection of designer frames.
Which designer eyewear brands are available at this LensCrafters location?
You can find top designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more at this LensCrafters.
Does LensCrafters accept vision insurance plans?
Yes, this LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
How can I schedule an eye exam appointment at the LensCrafters on Monroe St?
You can schedule your eye exam online through LensCrafters' scheduling link specific to this store or call them directly at +1 419-473-1500.
What are the store hours for LensCrafters at Franklin Park Mall Westfield?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters at this location offers in-store pickup for eyewear purchases.
Is the LensCrafters at 5001 Monroe St wheelchair accessible?
Yes, this store has a wheelchair accessible entrance to accommodate all customers.
Where is LensCrafters located in relation to nearby shopping options?
LensCrafters is located inside the Franklin Park Mall Westfield, near stores like Ulta Beauty, Old Navy, Macy’s, and Justice, offering a convenient shopping experience for eyewear along with popular retail stores.
What dining options are nearby for customers visiting LensCrafters?
After your eye exam or shopping for eyewear, you can enjoy meals at nearby restaurants including Dave & Buster's, Kabob It, KFC, Steak Escape, Black Rock Bar & Grill, and Sbarro, all located within or near Franklin Park Mall.
Can I combine a visit to LensCrafters with other activities nearby?
Absolutely, customers can combine their eyewear visit with other activities such as shopping at stores like Banana Republic and Buckle or enjoy treats at Great American Cookies and Dunkin' inside Franklin Park Mall.