Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
193 reviews
5 stars
157
4 stars
5
3 stars
4
2 stars1
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Amy, for being friendly, knowledgeable, and helpful throughout the eyewear selection process.
Eye Exams
The eye exams were generally reported as thorough and efficient, with customers appreciating the use of state-of-the-art equipment.
Mixed Experiences
While many reviews highlighted positive experiences, there were notable complaints about long wait times and poor service from some staff members.
Product Quality
Customers expressed satisfaction with the quality of glasses and lenses, although there were a few issues reported regarding incorrect prescriptions.
- CSCindy SDec 22, 20255.0Great eye exam - they took their time to make sure my scripts were correct.
- MKMichael KidneyDec 10, 20255.0Amy is an incredible optometrist. She listened to our needs and heard our concerns about budget and worked with us to help us use our insurance to the best of its ability. Easiest visit to the eye doctor in years.
- RKRobert KingDec 5, 20255.0Amy Taylor assisted me and made the whole process absolutely wonderful. She was knowledgeable, helpful, personable, and her suggestions were spot on. She is a big part of the reason I keep returning to LensCrafters.
- SBStephanie L ButlerNov 21, 20255.0Amy did a great job with providing me an alternative solution to replacing my broken frames.
- KMKelly MarieNov 18, 20255.0I think I’ll always try and get glasses from this location - Amy was awesome. I’m really picky with glasses and she showed me options I’d have never picked for myself and I ended up loving. She educated me on sizing and what numbers meant to get the right fit for me in case I were to go anywhere else. Helped me get a good deal with my insurance benefits. I just got my glasses today (super fast btw) and I really do love them, but I loved the experience of getting the too. Amy if you read these just know you do a wonderful job and I can tell you do care about your job and the people you help.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at 5001 Monroe St offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide selection of designer frames.
Which designer eyewear brands are available at this LensCrafters location?
You can find top designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more at this LensCrafters.
Does LensCrafters accept vision insurance plans?
Yes, this LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
How can I schedule an eye exam appointment at the LensCrafters on Monroe St?
You can schedule your eye exam online through LensCrafters' scheduling link specific to this store or call them directly at +1 419-473-1500.
What are the store hours for LensCrafters at Franklin Park Mall Westfield?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters at this location offers in-store pickup for eyewear purchases.
Is the LensCrafters at 5001 Monroe St wheelchair accessible?
Yes, this store has a wheelchair accessible entrance to accommodate all customers.
Where is LensCrafters located in relation to nearby shopping options?
LensCrafters is located inside the Franklin Park Mall Westfield, near stores like Ulta Beauty, Old Navy, Macy’s, and Justice, offering a convenient shopping experience for eyewear along with popular retail stores.
What dining options are nearby for customers visiting LensCrafters?
After your eye exam or shopping for eyewear, you can enjoy meals at nearby restaurants including Dave & Buster's, Kabob It, KFC, Steak Escape, Black Rock Bar & Grill, and Sbarro, all located within or near Franklin Park Mall.
Can I combine a visit to LensCrafters with other activities nearby?
Absolutely, customers can combine their eyewear visit with other activities such as shopping at stores like Banana Republic and Buckle or enjoy treats at Great American Cookies and Dunkin' inside Franklin Park Mall.